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SpringHill Suites Chicago Downtown/River North

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#65 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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SpringHill Suites Chicago Downtown\/River North
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897 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Chicago Downtown/River North
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Showing 834: English reviews
Bowling Green, Ohio
Reviewed 1 January 2014 via mobile

We arrived at 12:30 thinking our room might be ready, but it wasn't. The front desk offered to stow our luggage while we enjoyed the city. We left to get some lunch and returned at 2:45 for our 3pm check in. The room was not ready and no time estimate could be given. We strolled down to the Navy Pier...

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1Thank bedding_down
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for the very nice review! I'm very sorry for the delay in your arrival. I appreciate your understanding and we truly will use your comments to get better. Our goal is to get every guest checked in when they first arrive at our hotel. There will be exceptions on our busier days, but we strive to...

New Berlin, Wisconsin
Reviewed 31 December 2013

We stayed at this hotel 2 years ago. We had a few issues at that time with checking in, but after an email to the manager, and his response, I decided to stay here again. I am glad I did. First the positives: 1) Awesome location - You are close to bars, restaurants, and nightclubs (but this can also be...

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1Thank Dave O
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for reviewing our hotel and thank you for giving our hotel a second chance! We truly strive to be the cleanest and friendliest hotel in downtown Chicago and I hope we lived up to this mission during your stay. Our parking may seem high, but we are actually in line with the other hotels in the...

Mendon, Michigan
Reviewed 31 December 2013

We used the park & stay package that includes breakfast - GREAT deal! We ended up booking last minute over the phone and we were very impressed with the service all the way through to our departure. I was pleased to see the suite had a fridge and microwave. Bed was clean and very comfortable. We were on the 23rd...

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Helpful?
Thank Mary S
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

I'm so glad you enjoyed your stay and thank you so much for the 5-Star review! We always want the guest to have a great experience, from beginning to the very end. I'm so glad your stay wen this way. Thank you again and I hope to have you back at the SpringHill Suites again!

Alstonville, Australia
Reviewed 29 December 2013

Whatever we thought about the rooms and location have been null and voided by the many ad hoc charges this hotel bills your card for. They actually charge your card almost 25% above what the room in case you do any damage. Now if this is their advertised protocol fine, but we were never once informed. We stayed on 5th-...

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1Thank Travelling-CCs
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you very much for taking the time to review our hotel. I can completely understand why you would be upset about the higher charge on your credit card. As you noted, we do authorize an additional amount on your card on top of the room and tax amount. This additional authorization is for incidentals at the hotel for any...

Madison, Wisconsin
Reviewed 29 December 2013

The king bed suite was clean, modern and included a microwave and fridge. I paid a bit extra for a higher room with a view and it was well worth it! Wonderful view of Marina City towers, Trump Tower and the Wrigley Building. (Ask for a high room facing east for this view). The room décor is perhaps a little...

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Thank travelinlite_11
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for the wonderful 5-Star review! I'm very glad you were able to stay at our ideal location. Our mission is to be the cleanest and friendliest hotel in downtown Chicago and I'm glad the team was living our mission during your stay! I hope to have you back soon and wish you a great 2014! Sincerely,...

Bloomfield Hills, Michigan
Reviewed 28 December 2013

Nice location. great lobby. Substantial breakfast with many hot choices. Rooms were very nice with great city views of city. Pillows were a huge plus. micro and fridge help out. Workout room excellent. kid friendly pool, near stores and shops

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Thank mmtmrb
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for the very nice review! I'm so glad you enjoyed your stay! We hope to see you back soon! Dan Harwood AGM

Detroit, Michigan
Reviewed 27 December 2013

We stayed in a king bed suite. The layout of the room is not conducive to using the pull-out couch. With the bed pulled out you could barely walk into the room from the door. We should have booked a double room, oh well lesson learned. That was the only inconvenience. The rooms were decorated in a nice modern look,...

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1Thank TRC123434
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for the very nice review! I'm really glad you enjoyed your stay. I'm glad you enjoyed your great view of the city. If you do feel a little uneasy about heights, our front desk team can always try to accommodate requests such as a low floor room. I'm so glad you enjoyed your stay and I...

LIncoln
Reviewed 27 December 2013

This was our second stay. Magnificent Mile retail and Christmas lights are just a few short blocks east, so it is a fairly good location. (We loved Giordano's Pizza on Gold Coast, about 7 blocks to the northeast.) We stayed in a double bed room that had a couch with a roll-out. There were only two small drawers, so most...

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Helpful?
Thank RobbieLincoln
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you so much for the very nice 4-Star review! I truly appreciate you staying at our hotel and reviewing your stay with us. I'm very sorry about the water not working during your stay. As you noted, we did have a burst pipe from the extreme cold that created the issue. Thank you again and we truly hope to...

lansing,il
Reviewed 25 December 2013

Booked 3 rooms for daughters and families. Upon arrival 1 room was ready which was ok as other 2 parties had not arrived .Upon their arrival a second room was ready within 15 minutes .The 3 rd room was not available for 60 + minutes. All rooms were on the same floor and that was the reason they were,nt ready?Check...

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1Thank khastings
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you for the very nice 4-Star review! I'm really glad you enjoyed your stay. I do apologize that we were not able to get all 3 of your rooms ready when you first checked in. You are correct as to why the other 2 rooms took longer to get ready. Getting multiple rooms next to each other usually will...

Reviewed 23 December 2013 via mobile

We booked two rooms for two nights. We secured a very reasonable rate that allowed us to stay in the heart of Chicago instead of the suburbs like we often do. And this location is equally convenient to The Loop a few blocks south and Michigan Ave. a few blocks east. I like the contemporary decor and newness of the...

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Thank S P
Dan H, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you very much for the 4-Star review! I'm glad your overall stay went very well. I'm sorry your bed was perfect for your stay and our team is always available to assist to ensure you stay is comfortable. For next time, our hotel is connected to the parking garage. Please make sure to use the Kinzie elevators and we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated SpringHill Suites Chicago River North is located just north of the Loop in the city's trendiest neighborhood. Surrounded by the highest concentration of restaurants and bars in downtown Chicago, our Chicago River North hotel is a top choice for travelers. Guests love being within walking distance to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Our newly renovated guest rooms feature brand new mattresses, all-new plush bedding, stylish new sofa-sleeper, a refrigerator, microwave, and complimentary high-speed Internet Access. Start your day with a complimentary continental breakfast, and cap off the evening with dinner and drinks downstairs at Hub 51 by Lettuce Entertain You. For a more convenient stop, hit the brand new Holloway's Bar, located in the lobby. Keep up with workout routines in our 24 hour fitness center or relax with a dip in our top-floor, indoor pool & hot tub. Get the most out of your next stay with full-service amenities like self/valet parking, room service, and high-floor suites when you stay at the SpringHill Suites Chicago River North. ... more   less 

Additional Information about SpringHill Suites Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Region: United States > Illinois > Chicago
Price Range: $232 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SpringHill Suites Chicago Downtown/River North 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago
Hotel Style:
#29 Green Hotel in Chicago
#40 Family Hotel in Chicago
#41 Romantic Hotel in Chicago
#43 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago Downtown/River North staff and other travellers.
21 questions
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Questions? Get answers from SpringHill Suites Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor with a view facing the lake”
JTravelBuddy, 12 Apr 2017 | Read review
“Try for a high floor on the east side... great view.”
861lindseyp, 9 Apr 2017 | Read review
“Ask for high-floor rooms to avoid noise from bar crowds on streets outside.”
peterwD8824EM, 19 Feb 2017 | Read review
“Ask to be upgraded to a high floor / city view room. Well worth it.”
  • View from 22nd floor
  • View from 22nd floor
  • View from 22nd floor
  • View from 22nd floor
HappyTravler_9, 1 Feb 2017 | Read review
“Room 917 was spacious”
danw275, 31 Jan 2017 | Read review
5 of 5