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Hampton Inn & Suites Chicago - Downtown

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Traveller (319)
Room & Suite (359)
Dining (73)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(456 reviews)
“fire department”(81 reviews)
“great location”(374 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,690)
There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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1,457
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All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperhot breakfastchicago downtownhot tubbreakfast stafffront desk staffthe magnificent mile
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21 - 25 of 2,514 reviews
Reviewed 3 weeks ago

Rooms were cold and construction outside my window. Water pressure was also very low in the shower. There were no sheets for the sofa bed and they stated that they had cribs but when we arrived they gave us a play pen for our baby...More

Review collected in partnership with Hampton
Thank landocal06
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 2 weeks ago

Dear landocal06, Thanks for the feedback. We apologize for your less than stellar experience with us. We try to exceed expectations for all our guests and we regret that we couldn't do this for you. Unfortunately, we could not work around the construction on the...More

Reviewed 3 weeks ago

The room was very clean and the staff was nice and professional. The breakfast was amazing and being free made it better. The furniture in the living area was a little outdated but served it's purposes and was comfortable. The pool could be open a...More

Review collected in partnership with Hampton
Thank jmreed1980
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 2 weeks ago

Dear jmreed1980, Thanks for the great review! We are pleased to see you had a great experience with us and thought highly of the staff! We have a renovation planned in November which should bring all the furniture and fixtures to date so we hope...More

Reviewed 3 weeks ago

Jessica & Liz from the front desk were very helpful and our stay met up to our standards. We took advantage of the gym, pool, free breakfast, and free internet which were all great. The location is great and our room was very comforting (my...More

1  Thank Hamilton N
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 2 weeks ago

Dear Hamilton N, Thanks for the review! Glad you had a great experience with us and were able to enjoy the facility as a whole as well as the wonderful staff here. I will be sure to pass the praise along to Jessica and Liz,...More

Reviewed 3 weeks ago via mobile

Fantastic place to stay! Suite was large and very comfortable for 5 people. Staff was very friendly and accommodating. Helped explain how to use the public transportation system that we were not familiar with. Breakfast selection was huge and plenty of room for everyone to...More

1  Thank Heidi D
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 weeks ago

Dear Heidi D, Thanks for the kind words! We are so pleased to see you had an excellent experience and found our staff to be helpful. We try to provide the best service possible and we are glad you felt taken care of. Thanks again...More

Reviewed 3 weeks ago

The staff couldn't have been more helpful fixing our parking problem when we brought a large pick-up instead of our Chevy Cruz. They helped us find a new space with spothero and get our refund for our prepaid parking. Our daughter joined us at the...More

1  Thank Sue M
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 weeks ago

Dear Sue M, Thanks for the review! We are glad you had a great experience with us! Our apologies for the issue with parking but we are glad to have found a resolution for you right away. Sorry about the hot tub as well, but...More

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Best Value Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$161 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$161 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (319)
Room & Suite (359)
Dining (73)
Pool & Beach (24)
Amenities (47)
Business Centre & Event Rooms (3)
Questions & Answers
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cls143
19 April 2018|
AnswerShow all 5 answers
Response from joannlg | Reviewed this property |
Yes. They do charge. Great location though to get around the city.
0
Votes
HRJ_br
23 January 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Kiwilover5000
6 January 2018|
AnswerShow all 5 answers
Response from Ross G | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Room Tips
"Stay away from fire station (west side)"
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"Don't make request, they will not honor them. Stay at your own risk."
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"Rooms facing South are off the street, reducing street noise."
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"ask front desk for freebies like toothbrushes or soap if ever needed"
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