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Hampton Inn & Suites Chicago - Downtown

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#43 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hampton Inn & Suites Chicago - Downtown
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2,253 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,098: English reviews
United States
Reviewed 3 weeks ago via mobile

We had a great stay here. Close to the Magnificent mile and great restaurant's.... 12 floors and indoor pool. Free breakfast each day and a friendly staff. Fire house next door would be the only negative comment we would have..

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Helpful?
1Thank JJJJIKO
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for the great comment! We are glad you enjoyed the breakfast. Let us know your next travels to Chicago so that we can reserve your room on a quieter side.

Katy, United States
Reviewed 3 weeks ago

No internet in the entire building for half of our stay. Then a sink drain pipe got clogged and the hotel was unable to fix it. They left the drain pipe disconnected and the water turned off. Then about 5:30 am water started coming into our room via that drain pipe. Not a good experience. And it's a shame because...

Review collected in partnership with Hampton
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Helpful?
1Thank A6381HNdouglasc
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for staying at the Hampton Inn & Suites Downtown-Chicago. We apologize for the unfortunate string of challenges you encountered. Our Guest Services Manager has reached out to you directly in hopes of making things right for you.

Valparaiso, Indiana
Reviewed 3 weeks ago

We loved the location of this property! It was very close to State Street shopping and Michigan Avenue. The service was very good and we were able to get a package deal with parking making an overnight stay affordable. The one suggestion we would have is stay in the upper floors. The fire department is literally right around the corner...

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Helpful?
Thank Danielle T
Management response:

Thank you so much for the great score! We are glad you had a pleasant experience with us and we apologize for the noise from the fire department. However, next time you stay with us ask our staff for a high floor or for a quiet room, and we will be more than happy to accommodate you. We look forward...

Reviewed 4 weeks ago

We have four kids. That makes finding hotel rooms where we don't feel like we are in each other's faces all of the time rather difficult. We also hate having to split into separate rooms. We absolutely LOVED our corner queen suite at the Hampton Inn and Suites Chicago--Downtown! There was ample space for everyone to spread out. We enjoyed...

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Helpful?
Thank Soko C
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for your great feedback. We are glad you loved your spacious suite. We look forward to having you and your family stay with us again.

Holland, Michigan
Reviewed 4 weeks ago

We had a great stay here with a king bed that was very comfy and one of the reasons we picked this hot was the HOT breakfast and it was wonderful with MANY options ranging from waffles, cold cereal, oatmeal, scrambled eggs and sausage.

Review collected in partnership with Hampton
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Helpful?
Thank 854leanner
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for your feedback. We love hearing that our guest enjoy the HOT breakfast and the many selections.

Crescent Springs, United States
Reviewed 4 weeks ago

I felt this was a wonderful deal for a great hotel in a good location in downtown chicago. I was especially impressed with the staff who courteous and extremely help I would definitely stay here our next trip to chicago

Review collected in partnership with Hampton
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Helpful?
1Thank christopheraN8064AM
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for providing us with your comment. We are glad our hotel was an ideal location and our staff was extremely courteous during your stay. We look forward to having you stay with us again.

Knoxville, Tennessee
Reviewed 4 weeks ago

My second time staying in this Hampton. The location is very good - 1 block from the Red Line. I was here to visit the Christmas market and it was an easy walk to the market but there are also buses running nearby. The hotel is clean, the breakfast is good, several choices of hot and cold items. The best...

Review collected in partnership with Hampton
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Helpful?
Thank bevinfocus
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Glad our hotel is centrally located where you had an option to get to your destination. We also love to hear that you enjoyed the breakfast choices

Milwaukee, Wisconsin
Reviewed 5 weeks ago

Always enjoy this hotel- Friendly front desk staff and management who is present and active with the guests. I enjoyed the breakfast area and the lobby is warm and inviting- I recommend this hotel to all my friends passing through Chicago.

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Helpful?
Thank 681yoyoyoyo
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for the great comment! We are glad you continue to stay with us and recommends our hotel to your friends. Sincerely,

Chicago, Illinois
Reviewed 15 December 2016

We have stayed here several times for our family's traditional Christmas festivities in the city getaway. It is consistently warm, inviting, and clean. Excellent value. The staff is very friendly and helpful. Convenient location near Daley Plaza.

Review collected in partnership with Hampton
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Helpful?
Thank philjanine
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for the excellent staff comment. We are glad you and your family had another great stay! We look forward to having you stay with us again

Reviewed 15 December 2016 via mobile

We stayed for three nights starting on Thanksgiving night. The room was great and always clean. The staff was great, the breakfast was great. The pool was great but the hot tub was never operating the entire time we were there. The fact this hotel had a hot tub is why I chose it. I was very disappointed. I would...

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Helpful?
Thank Bonnie G
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for staying at the Hampton Inn & Suites. We are glad you enjoyed your room and breakfast. We apologize for the inconvenience of the hot not working. It was undergoing some minor repairs. It is now operating in full service. We love to have you stay with us again during your next visit to Chicago.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $136 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#6 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
“The city view was refreshing every morning.”
 of 5 bubbles 345ashleyt, 5 Jan 2017 | Read review
“South side rooms have alley and roof top views, were North side rooms face Illinois Street.”
  • bedroom of suite with king bed
 of 5 bubbles ColonelAudubon, 4 Jan 2017 | Read review
“Corner suites have great views from higher floors”
 of 5 bubbles SokoC, 20 Dec 2016 | Read review
“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
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