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Hampton Inn & Suites Chicago - Downtown

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#43 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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2,214 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,060: English reviews
Cleveland, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

I have stayed at this hotel 4 times already and I keep going back. The location is perfect for going, shopping and enjoying local dining. Bonus: Loumalnati's famous Chicago Pizza is a 5 min walk away. The hotel staff are kind and helpful- I am always greeted with a smile and any request I have is immediately executed. Coffee is... More 

Helpful?
Thank aylag22
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you so much for providing us with the excellent feedback! We are so pleased to see that you always have a good time with us and that everything is smooth for you. We really strive to take care of our guests and we are happy to see that you felt taken care of. Thank you so much for your... More 

Downers Grove, IL, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Though we did not have tickets to any of the games, my wife and I wanted to be in Chicago for games 4 and 5 of the World Series. The Hampton Inn on Illinois Street was convenient to North Michigan Avenue and the Red Line stop, so there was plenty to do near the hotel and it was easy to... More 

Review collected in partnership with Hampton

Helpful?
Thank Robert B
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you so much for providing us with the feedback! We are pleased to see that everything worked out for you and that you enjoyed yourself. If there is anything we could of done better, please let us know. Thanks again, have a great day, and of course....go Cubs. More 

Fresno, California
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 weeks ago

This hotel has friendly and helpful staff and the place is very clean. They offer a full breakfast every day. It is well located - steps off of State Street on Illinois - in the same block as Ruth's Chris and only a block from Harry Caray's.

Helpful?
1 Thank Tom L
Lajos G, Guest Services Agent at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Tom L, Thank you for taking the time to leave a great 4 bubble review! I'm happy to see that you had such a great stay and that you like our location! We hope to see you again soon! Sincerely, Yosh Gazdag Guest Services More 

Winterthur, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Very nice hotel, convenient location, centrally located. Plenty of restaurants nearby. Magnificent mile just around the corner. Friendly hotel staff. Nice large room and bathroom, comfortable beds. Would definitively return to this hotel on my next trip to Chicago.

Review collected in partnership with Hampton

Helpful?
Thank dominiquer162
Lajos G, Guest Service Agent at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear dominiquer162, Thank you very much for the fantastic 5 bubble review! I'm delighted to hear you had such a memorable experience with us. Our team is dedicated to ensuring complete guest satisfaction! We hope to see you as a returning guest, should your travels ever bring you back to Chicago! Sincerely, Yosh Gazdag Guest Services More 

Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 October 2016

I am not sure most people need that much space but it is very spacious with separate living space and a kitchen. Not sure anyone would need that kitchen when visiting Chicago. Front desk was very kind and nice. I did have a leaking toilet that makes noise. It didn't get fixed after reporting. The building is dated. Breakfast is... More 

Helpful?
Thank Chen W
Management response:

Thank you very much for the kind feedback, we are happy to hear that you were taken care of. In regards to the facilities, please know that we are planning renovations to bring the building up to date. If there is anything else you would like to point out, please feel free to let me know. Thanks again and have... More 

Commerce Township, Michigan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2016

Very Clean Hotel in a great location! The staff were exceptionally helpful & friendly. One of the most welcoming hotels I have ever stayed at due to the staff. Hotel is next to the fire station as mentioned in many reviews. This was not a bother to us at all but it could be depending on your room location. Reasonable... More 

Helpful?
Thank glmwilltravel
Luigi R, Guest Experience Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear glmwilltravel, Thank you so much for the awesome review and rating! I'm happy to see that you were able to experience our great service. I'm glad you were able to enjoy yourself. I hope you enjoyed the city and all it has to offer. We hope to see you in the near future. Kind Regards, Luigi R Guest Experience... More 

CT
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 October 2016 via mobile

Last minute trip to Chicago to visit some school for my Son. Didn't realise it was the same time as the Chicago marathon so had trouble finding a hotel. Found this one at the last minute and although it was more than I would have liked to pay, we do love the Hampton Inn brand! This hotel was incredible! Clean,... More 

Helpful?
Thank likesthebeach
Luigi R, Guest Experience Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear likesthebeach, Thank you for the great review and rating! I'm so glad you made it to our hotel. It's good to see that you were able to enjoy yourself and you took advantage of our amenities. We hope to see you in the near future. Kind Regards, Luigi R Guest Experience Ambassador More 

North Platte, Nebraska
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 October 2016

We had four ladies on a chick trip and we were absolutely comfortable at this hotel. Great bed for sleeping. Friendly staff. Clean room. Available coin-operated laundromat for our clothes as it rained one day. Close to everything we needed to do. Excellent lobby. Would not hesitate to recommend this hotel.

Helpful?
Thank Cormick026
Management response:

Thank you very much for providing us with the feedback! We are very happy to hear that you were pleased with your experience with us. We really try hard to make a difference for every guest and create a lasting memory. We hope to have you and the ladies back again soon! Have a great day! More 

Cameron Park, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

This hotel is easy access to shuttles to the expo, they have a great comp breakfast, walking distance to great meals, 2 subway stops to start line AND you run past it 2 times during marathon! Loved it!

Review collected in partnership with Hampton

Helpful?
1 Thank Yvette L
Lajos G, Guest Service Associate at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Yvette L, Thank you very much for your five bubble review of our property! I'm delighted to see you had such a fantastic experience with us. We hope to see you back again for the next marathon! Best wishes, Lajos Gazdag Guest Services More 

Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

The hotel is in a great location. We were within walking distance of great restaurants, shopping and entertainment. The staff was pleasant at check-in. We received a very pleasant room upgrade. The fitness center was very clean during each use. The complimentary breakfast was decent but the staff was very friendly and accommodating. We had a corner room which was... More 

Helpful?
Thank 550aileenb
Lajos G, Guest Service Agent at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear 550aileenb, Thank you very much for the great review! I'm glad you were able to find great attractions close by and that everything was perfect for your needs. Should your travels bring you back to Chicago, we hope to see you again! Best wishes, Lajos Gazdag Guest Services More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $134 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
33 questions
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles jrdrose, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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