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Hampton Inn & Suites Chicago - Downtown

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#43 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,343 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,183: English reviews
Peoria, Illinois
Reviewed 10 April 2015

Our family of 5 stayed during the week. The rooms were very clean, quiet and staff were very friendly at the front desk as well at the complimentary breakfast in the morning. Wide variety of options for breakfast, clean and fresh. Will stay again. Great location. Beds were comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank Jen H
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Jen H Thank you for taking the time to review our hotel. We are happy to know that you were able to take advantage of our wonderful complimentary amenities. We always do our best to make sure all our guests receive great service to make their experience a great one. We are happy to know that you enjoyed your time,...

Reviewed 9 April 2015

I'd been to this hotel while my internship for 2 weeks in Aon tower. Based on the circumstance, I wanted to book a reasonably priced hotel but still close enough to reach to office. While searching for one, this one looked perfect on all aspects. It offered reasonable rates on b&b + free wifi. So, I went ahead and booked...

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Thank Pranay D
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Pranay D Thank you so much for a great review. We are happy to know our wonderful services and amenities accommodated you on your extended stay here at Hampton. We always want everyone we encounter to experience comfort and satisfaction. We appreciate your feedback, and look forward to hosting you when you come to Chicago again. Sincerely, Brandi Cartmill

Austin, Texas
Reviewed 9 April 2015

You won't be disappointed. This hotel offers 5 star service at 3 star prices. The hotel was immaculately clean. The staff went out of their way to be helpful. The housekeepers did not miss one detail. The location is fantastic. Breakfast was quite nice. Beware that valet parking is $60 per night. Due to the fact that it is a...

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Thank HaveTrunk
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

HaveTrunk Thank you for taking the time to give us such a wonderful five star review! We have a great team here at Hampton, and it is always a delight to know that our guests are able to have such wonderful experiences when staying with us. Not to mention the great location that is near most anything that you want...

Champaign, United States
Reviewed 7 April 2015

This hotel is awesome - convenient, safe, and the pool, sauna, and hot tub are the best features. In addition, free breakfast, who could ask for more. This hotel is perfect for those visiting with kids as its 2 blocks to the "L" and just a few more to the parks and downtown.

Review collected in partnership with Hampton
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Thank Bharat P
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Bharat P Thank you so much for your great review of our hotel. We are happy to know that we were more than accommodating and that you and your family were able to experience the wonderful amenities we have to offer along with our superb service. We appreciate your feedback,and hope to serve you in the future! Sincerely, Brandi Cartmill

Indianapolis, United States
Reviewed 7 April 2015

We choose Hampton Inns everywhere we go for their reasonable price and complimentary breakfast. This hotel had one of the BEST breakfasts of any Hampton Inn we've stayed at. They had the waffel makers, cold cereals, oatmeal bar, pastries, croissants, bagels, a toaster oven, fresh fruit, and hot choices-omelets, sausage, etc. Another plus--the hotel is centrally located to alot of...

Review collected in partnership with Hampton
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1Thank Carrie B
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Carrie B We greatly appreciate you leaving such a wonderful review for our hotel! We look forward to serving each and every guest with a smile daily, and making sure you all are comfortable and ready for your city adventures! We do offer great amenities that accommodate each and every guest we serve whether traveling for business or leisure. Our...

Oak Park, United States
Reviewed 6 April 2015

My criteria for choosing a hotel for our "stay-cation" was, least expensive with pool, included breakfast and good location. This hotel did not disappoint! The sleeping room was huge with a kitchenette, sitting area with sleeper sofa and a bedroom. With two teens and 9-yr-old, the 2 TV's were fabulous! Pool was very clean. I would have liked some better...

Review collected in partnership with Hampton
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Thank Augusta L
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Augusta L, Thank you for taking the time to leave us such a great review! We are happy to know our wonderful service and fantastic free amenities accommodated you and your family to your satisfaction! We strive to give the best service to each and every guest and we are delighted to know we were a success! We appreciate all...

Mazomanie, Wisconsin
Reviewed 5 April 2015

I booked this motel for the amenities of a swimming pool, hot tub and sauna. Very disappointed as the sauna was not working and the heating elements for the hot tub and pool were also not working. The hot tub was barely luke warm and the pool was too cold for our children to swim in. VERY disappointing for all...

Review collected in partnership with Hampton
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Thank mkoenigroach
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

mkoenigroach, Thank you for taking the time to review our hotel. We apologize for the inconvenience of the pool and sauna while you were at our property as we understand this had a huge affect on our guests this weekend. Our engineering department did work very hard to take care of this issue over the weekend. If there is anything...

Reviewed 4 April 2015

We like staying in Hamptons where ever we take our kids and this location was the winner. We stayed one night in the Essex and were crammed into an old tiny room and had to pay $80 for breakfast. Then we moved to the Hampton and for $15 more we got a HUGE room, great pool, and outstanding breakfast. We...

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Helpful?
1Thank David K
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

David K Thank you so much for taking the time to give us such a wonderful review! We are so happy that you found what you were looking for here at Hampton. Our wonderful and free amenities are always a plus to our traveling guests, especially with children. So we are delighted to know that we played such a major...

New York City, New York
Reviewed 2 April 2015

What was an excellent choice is just a little less so; the hotel has discontinued its every-night free bottle of water to each guest and it's staff has become much more perfunctory and matter-of-fact than in earlier stays. Still well-situated location short blocks from many good restaurants and easy to reach many Chicago areas. Rooms are comfortable, clean and simply...

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Thank Rightwrite
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Rightwrite, We greatly appreciate you taking the time to review our hotel. We want to apologize for any inconvenience and lack of good service that you may have received while you were with us. It is not in our culture to display such mediocre behavior and service towards our guests. We are delighted to know that you still had a...

New York, United States
Reviewed 2 April 2015

Success is a 2-edged sword; increased occupancy may lead to a fall-off of the qualities that made the hotel a unique experience. Complimentary bottled water has been discontinued; staff attitude which was once of a very high standard has also slipped. BUT this site is still better than many!

Review collected in partnership with Hampton
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Thank Morris A
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Morris A Thank you for taking the time to review our hotel. We apologize for anything we fell short of during your time with us. We will take your feedback into consideration for new ideas and ways to make a better impression with our service. We appreciate your kind feedback, and hope to host you in the future and show...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $216 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up to avoid city noise”
Sejodare215, 16 Apr 2017 | Read review
“Top floors are quieter. Night club noise on the street. A fire station is nearby, but we had no problems.”
Muffin2006NewYork, 13 Apr 2017 | Read review
“Just ask for quiet room.”
EEW164, 29 Mar 2017 | Read review
“We stayed on the 8th floor. Very quiet.”
annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
rplove5662, 22 Mar 2017 | Read review
5 of 5