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Hampton Inn & Suites Chicago - Downtown

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#43 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,343 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,183: English reviews
Madison, United States
Reviewed 31 March 2015

I have never received such phenomenal service at a hotel. I would recommend this hotel hands-down. They have clean, spacious rooms, free wi-fi, free breakfast (and its pretty good), a nice pool, and the greatest employees I have ever come across at a hotel. Two thumbs up!

Review collected in partnership with Hampton
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Helpful?
Thank Nancy K
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Nancy K, Thank you so much for taking the time to leave such a wonderful review. We are so happy to know that you were able to experience our wonderful service and great amenities! We look forward to making each and every guest's experience and memorable one, and we were glad to have you. We appreciate your feedback, and look...

Cincinnati, Ohio
Reviewed 30 March 2015

I've stayed here a few times when I need to be in Chicago. And again an awesome stay, super staff, comfortable bed, clean room, and very convenient to downtown. There was a major snowstorm and it was nice to be able to walk to the nice dive bar on the corner of the same block. I'll stay here again next...

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Helpful?
Thank Hortkie
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hortkie, Thank you for taking the time to review our hotel. We appreciate your loyalty to our property, and are glad to know that you have an exceptional experience each time. We appreciate your great feedback and look forward to your return! Sincerely, Brandi Cartmill

West Bend, Wisconsin
Reviewed 28 March 2015

This hotel is in a prime downtown location and within walking distance of plenty of interesting places. Samantha R. was extremely professional and accommodating during my last stay. There was a mix up with my reservation and all of the hotels in the area were sold out. She pro-actively checked into a possible discrepancy with another reservation and was able...

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Helpful?
Thank Jamie_C0le
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Jamie_C0le, Thank you for your wonderful review! We are happy that Samantha was able to help fix the issue, and her wonderful service made you have an exceptional experience! We are happy that you love our hotel, and look forward to hosting you each time you visit Chicago! Sincerely, Brandi Cartmill

Santa Fe, United States
Reviewed 26 March 2015

The overall stay was very good. We left an article of clothing in the closet and the staff sent it to us FedEx. A large number of children were staying at the hotel durig our visit and it didn't impact our experience negatively.

Review collected in partnership with Hampton
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1Thank Valerie N
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Valerie N. Thank you for taking the time to review our hotel. We are happy to know that you were able to get your items back that were left behind. That happens from time to time, and we take action to make sure guests things are returned in a timely manner. We are glad you had a great experience on...

United States
Reviewed 26 March 2015

This hotel is outstanding every single time we stay here which is twice a year. The staff is absolutely the best! They make every situation easy and are very friendly. The beds are amazing and the rooms and bathrooms very clean. The front desk staff always treats us like we are very special guests and will do whatever they can...

Review collected in partnership with Hampton
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Thank Cheryl Z
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Cheryl Z., Thank you for your wonderful five star review. We appreciate your kind comments towards our staff, and are happy to know our service made your experience exceptional! Thank you for your great feedback, and we hope to see you when you return to Chicago in the future! Sincerely, Brandi Cartmill

Kitchener, Canada
Reviewed 26 March 2015

We tried this hotel for the St Patty's Day weekend. The 1 bedroom suite was perfect - good space - clean - with a breakfast included. The staff were always cheerful and the location was perfect. We walked everywhere - Navy Pier, Millenium Park - House of Blues. There were lots of bars and restaurants nearby. We don't shop. I...

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Helpful?
1Thank Phil G
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Phil G, Thank you for taking the time to review our hotel. We are happy to know our hotel was accommodating for your trip,and that you had wonderful experience. We appreciate your feedback, and hope to host you in the future! Sincerely, Brandi Cartmill

Reviewed 24 March 2015

This hotel is decent for the price. It's in a good location and includes a free breakfast. If you are a light sleeper be warned that the hotel is next to a fire station. There are many good restaurants within a 5 minute walk. All the staff were very friendly and very helpful. I would stay here again during my...

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2Thank Lillian P
Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Lillian P, Thank you so very much for taking the time out of your day to write a review on your recent experience with us! I We are very happy to hear that your time with us was a success and that you enjoyed the complimentary hot/cold breakfast buffet, location of our hotel and our culture here at The Hampton...

Detroit, Michigan
Reviewed 24 March 2015

I booked with Hampton Inn and Suites for my best friend's bachelorette party and can say that they went above and beyond to make our stay comfortable. The suite was clean and in excellent condition, housekeeping was in every day, and the bellhops were courteous, helpful, and very nice. The house sent up a complimentary bottles of champagne for the...

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Thank katmandukat
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

katmandukat, Thank you for taking the time to give our hotel such a wonderful review. We are very happy you loved your gift, but we are even happier that you enjoyed your entire experience with us. Thank you for your awesome feedback. We would love to have you back in the future! Sincerely, Brandi Cartmill

Saint Louis, Missouri
Reviewed 24 March 2015

My young daughters, their two girlfriends and I had a tremendous time in Chicago! Staying at the Hampton-Downtown was a big part of it. The suite was great, the food was perfect, and the pool and hot tub were big hits! The location is fantastic for walking to pretty much anywhere. The best part though was the staff. Every single...

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Helpful?
Thank Steve V
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Steve V, Thank you so much for your wonderful five star review!!!!! We have a great team here at Hampton Inn & Suites Chicago-Downtown, and we are so glad to know they made you and the girls experiences memorable. Our location is definitely accommodating to a lot of things guests are looking for such as restaurants, attractions, and things like...

Los Angeles, California
Reviewed 23 March 2015 via mobile

You know Hampton inn is a luxurious hotel, but it's not totally a budget hotel. Hampton inn is a hotel ideal for quick stays. The location is great. Close to almost everything. Maybe just a few blocks to the west of Michigan Ave. The lobby is a bit small, cute, nonetheless. If you plan on staying out most of the...

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Thank Abzollo
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Abzollo, Thank you for your great review. We are happy to know that you enjoyed your experience at our hotel and we able to enjoy our great amenities and wonderful service by our staff. We appreciate all of your feedback, and hope to see you in the future! Sincerely, Brandi Cartmill

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $215 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up to avoid city noise”
Sejodare215, 16 Apr 2017 | Read review
“Top floors are quieter. Night club noise on the street. A fire station is nearby, but we had no problems.”
Muffin2006NewYork, 13 Apr 2017 | Read review
“Just ask for quiet room.”
EEW164, 29 Mar 2017 | Read review
“We stayed on the 8th floor. Very quiet.”
annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
rplove5662, 22 Mar 2017 | Read review
5 of 5