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Hampton Inn & Suites Chicago - Downtown

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#44 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,345 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,185: English reviews
Saint Louis, Missouri
Reviewed 24 March 2015

My young daughters, their two girlfriends and I had a tremendous time in Chicago! Staying at the Hampton-Downtown was a big part of it. The suite was great, the food was perfect, and the pool and hot tub were big hits! The location is fantastic for walking to pretty much anywhere. The best part though was the staff. Every single...

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Thank Steve V
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Steve V, Thank you so much for your wonderful five star review!!!!! We have a great team here at Hampton Inn & Suites Chicago-Downtown, and we are so glad to know they made you and the girls experiences memorable. Our location is definitely accommodating to a lot of things guests are looking for such as restaurants, attractions, and things like...

Los Angeles, California
Reviewed 23 March 2015 via mobile

You know Hampton inn is a luxurious hotel, but it's not totally a budget hotel. Hampton inn is a hotel ideal for quick stays. The location is great. Close to almost everything. Maybe just a few blocks to the west of Michigan Ave. The lobby is a bit small, cute, nonetheless. If you plan on staying out most of the...

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Thank Abzollo
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Abzollo, Thank you for your great review. We are happy to know that you enjoyed your experience at our hotel and we able to enjoy our great amenities and wonderful service by our staff. We appreciate all of your feedback, and hope to see you in the future! Sincerely, Brandi Cartmill

Frankfort, Illinois
Reviewed 23 March 2015

a nice clean place, room was spacious . Staff very polite. I like the connection to Ruth Chris restaurant. The breakfast included is a very nice touch. Location was nice, especially if one is heading to Navy Pier.

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Thank gavinssidekick
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

gavinssidekick, We appreciate you taking the time to review our hotel. Our location is definitely a plus, being close to great restaurants, businesses, and many other things that our guests take advantage of when visiting Chicago. We are happy to know you enjoyed yourself, and had a wonderful experience. We hope to see you in the future! Sincerely, Brandi Cartmill

Huntsville, Alabama
Reviewed 20 March 2015

As a disclaimer, my trip to Chicago was pretty busy, and I didn't really have much time to thoroughly enjoy the hotel. We traveled on foot most of the time, so we didn't have a car; but based on what I saw I'm pretty sure valet parking is required for those with a car. It has a good central, location...

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2Thank abc_at_Huntsville
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

abc_at_Huntsville, Thank you for taking the time to review our hotel. We are happy you got to take advantage of some the great amenities we offer here at Hampton Inn and Suites. We do have some rooms that come with fridges, and we also have extra on hand for anyone who may request them. We explore new ideas based off...

New Knoxville, Ohio, United States
Reviewed 19 March 2015

You can't beat the price! The room was large and had a nice view. The breakfast had everything anyone could want and the view from the dining areas was a big plus! The staff was very helpful and extremely friendly.

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Thank Paula A
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Paula A, Thank you for taking the time to respond to our hotel. We are happy to know that our staff's exceptional service gave you a great experience. We appreciate your feedback, and hope to host you in the future! Sincerely, Brandi Cartmill

Reviewed 19 March 2015

This hotel was a great family hotel. Pool was great, breakfast was good. Staff was very friendly. Conceirge service was very helpful. We did use the ear plugs provided the first night because of the St. Patrick's Day festivities and fire calls, but second night they were not needed.

Review collected in partnership with Hampton
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Thank E5891CDangelas
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

E5891CDangelas, Thank you for your wonderful five star review! We are glad you were able to enjoy the amenities and great service at our hotel. We thank you for all your great feedback and hope to serve you next time you're in Chicago! Sincerely, Brandi Cartmill

Kansas City, United States
Reviewed 19 March 2015

The staff was great, always willing and ready to help with anything from cleaning our room while we were out for a short period to hailing a cab for us. The complimentary breakfast was good but could use some variance. We had the same thing several days in a row and other Hampton brand hotels usually try to mix it...

Review collected in partnership with Hampton
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Thank Emily Nichole V
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Emily Nichole V, Thank you for reviewing our hotel. We strive on giving the best service in every department to ensure that our guests have the best experience possible, so we are happy to know that you had a great time. Your wonderful feedback is appreciated, and we will definitely look into providing an even better variety for breakfast. Thank...

Columbus, Ohio
Reviewed 18 March 2015

This is an excellent property in downtown Chicago. The hotel is connected to two great restaurants and within walking distance of many other bars, restaurants and shops. I had two rooms at this property and they were both well kept and clean. I asked the front desk manager Samantha to switch my rooms so they were connected and she did...

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Thank Brandon G
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Robert F, Thank you for your wonderful five star review. We do have a very nice staff to provide you with anything you may need while you are with us, so we are glad you were able to experience such great service. We apologize for the issues you had with the heater fan and want you to know that we...

Cleveland
Reviewed 18 March 2015

Very friendly staff, clean rooms, great breakfast. Free internet only in the lobby. I felt safe. Overall excellent experience. Sometimes the heater fan stopped working during the middle of the night, sleeping uncomfortable.

Review collected in partnership with Hampton
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Helpful?
Thank Robert F
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Robert F, Thank you for taking the time to review our hotel. We are happy to know you had a wonderful experience with us. We are looking into the issue with the heater, and we apologize for the inconvenience it caused you. We appreciate all you wonderful feedback, and hope to host you in the future! Sincerely, Brandi Cartmill

Philadelphia, Pennsylvania
Reviewed 17 March 2015

Room was great, very clean. bed very comfortable Shower could have used some more pressure. location great. staff wonderful and free breakfast was typical Hampton Inn. Highly recommend for short stay and access to great restaurants.

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Thank Joe H
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Joe H, Thank you for taking the time to review our hotel. We apologize for the water issue you experienced. We are happy to know that overall you had a great experience. We appreciate your feedback, and look forward to hosting you in the future. Sincerely, Brandi Cartmill

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $216 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up to avoid city noise”
Sejodare215, 16 Apr 2017 | Read review
“Top floors are quieter. Night club noise on the street. A fire station is nearby, but we had no problems.”
Muffin2006NewYork, 13 Apr 2017 | Read review
“Just ask for quiet room.”
EEW164, 29 Mar 2017 | Read review
“We stayed on the 8th floor. Very quiet.”
annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
rplove5662, 22 Mar 2017 | Read review
5 of 5