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Hampton Inn & Suites Chicago - Downtown

2,575 reviews
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Traveller (305)
Room & Suite (329)
Dining (73)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(447 reviews)
“fire department”(78 reviews)
“great location”(363 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (2,575)Write a Review
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All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperchicago downtownhot breakfasthot tubbreakfast staffred linefront desk staff
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771 - 775 of 2,404 reviews
Reviewed 30 September 2015

I stayed here for business. It was within walking distance to everything. I really enjoyed it . And definitely recommend it . Try and get a room that faces the courtyard for a peaceful and wonderful stay. I was on the 3rd floor and loved...More

Thank Jenn Q
Response from Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 October 2015

JennQB, We appreciate you taking time out of your day to review your experience with us. Thank you for choosing us as your 'home away from home' while here on business. As you mentioned our hotel is centrally located which makes it very convenient after...More

Reviewed 29 September 2015

First off, it was very hard to choose a Hotel for a girls getaway. You want to be in a great location yet have a room that is comfortable for you to hang out in. Well the Hampton Inn and Suites downtown Chicago was the...More

2  Thank Jennifer m
Response from Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 October 2015

Jennifer m, Thank you so much for your review on your lovely experience! Your kind words are greatly appreciated. We are so happy we were able to make your girls birthday getaway memorable. You mentioned very true points in regards to our hotel such as...More

Reviewed 28 September 2015

We had an excellent experience at the Hampton Inn & Suites - Downtown recently. Specifically The Guest Services Manager Samantha Rice is the reason we will always stay here. She went out of her way to make my kids feel at home while I was...More

1  Thank megs885
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 5 October 2015

Dear Meg S, Thank you so very much for your amazing feedback! Samantha is a complete class act and is a driving force not just for our guest's experiences but also for our team as well. She truly is a gem and we are proud...More

Reviewed 28 September 2015

It was nice and clean but it lacked the "wow" factor for close to $400 a night. Convenient location., big rooms,however it is unfortunately right next door to the fire station. They offer earplugs due to the noise volume but I opted out of that...More

Review collected in partnership with Hampton
1  Thank Cherie A
Response from Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 October 2015

Cherie A, Thank you for taking the time to review your recent experience. We are sorry to hear that you were disappointed with the noise of the fire department. I am a light sleeper myself and it would bother me also. There are locations in...More

Reviewed 25 September 2015

I love Hampton Inn's, and almost always stay at one when I travel. This one unfortunately, or fortunately depending on the situation is next to a fire station. Which his helpful if there's a fire, but makes it difficult to sleep.More

Review collected in partnership with Hampton
1  Thank Jill C
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 28 September 2015

Dear Jill C, Thank you so very much for your feedback. We understand that on occasion the fire department can be a bit busy and we definitely strive to ensure the comfort of our guests. We offer complimentary ear plugs which can help, should you...More

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Traveller (305)
Room & Suite (329)
Dining (73)
Pool & Beach (24)
Hotel & Grounds (218)
Bathroom (23)
Business Centre & Event Rooms (3)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Chicago
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$92 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Chicago
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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