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Hampton Inn & Suites Chicago - Downtown

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#44 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,285 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,129: English reviews
Reviewed 4 November 2014

We were in town for a conference and selected this hotel. It was close to everything we needed, the rooms were what you expect from Hampton Inn and the bed was very comfortable but it is the staff that makes it great! The weather was changing from hot to cold and it seemed that our room was too warm. I...

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Helpful?
1Thank sdnasca
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello sdnasca, Thank you so much for the awesome review! The title of your review really sums up what we have here at our hotel. Many of the hotels in Chicago are essentially the same structurally, but the staff is what sets one apart from another. I believe that we have a staff that makes us sand out, and its...

Little Rock, Arkansas
Reviewed 4 November 2014

I have nothing but good things to say about my recent stay at this hotel. Convenient location, walking distance to shops and restaurants, friendly staff, clean, and quiet. My friend and I ate at the restaurant/ bar a few times and enjoyed fantastic service there, too. I would definitely stay again.

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Thank GrammarMaiden13
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello GrammarMaiden13, Thank you so much for the great review of our hotel and the compliments. Im very happy that you and your friend enjoyed your experience with us! Our rooms are super clean and our staff are so helpful and kind. We really have a boutique feel. Its nice to know that you'd stay here again in the future,...

ankara
Reviewed 4 November 2014

Me and my wife stayed 3 nights at this hotel on October.. We checked in around 1 pm and our room was ready.. The room was very clean and big enough.. The bed was very comfy.. Our return flight was at 11 pm.. We checked out at at 12:30 pm and they kept our luggages till 6 am without any...

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Helpful?
Thank sercanANK
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey sercanANK, I appreciate you taking the time to leave us such a great review! I'm pleased to know you were happy with our hotel and enjoyed your experience. I would say its always a "good choice" haha. I'm glad we were able to get you an early check in and also hold on to your bags at your departure....

Birmingham, United States
Reviewed 3 November 2014

We very much enjoyed our stay at the Hampton. Ther rooms were very clean and the staff was helpful and polite. Perfect location to see Chicago with easy walking to Architecture tour, Art institute, Navy Pier and many good restuarants. Would definitely recommend this hotel.

Review collected in partnership with Hampton
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Thank Elizabeth L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Elizabeth, Thank you so much for taking the time to leave us a review and for the compliments about the hotel. Our location and staff are great and it sounds like you were about to get around the city quite well during your time here! Its always good to know when our guests would recommend us and we hope...

London, United Kingdom
Reviewed 3 November 2014 via mobile

This hotel is in a superb location for everything in Chicago. Walking distance to public transport and plenty of restaurants/bars nearby. Only downsides are the noise outside (you can get earplugs at reception for free), and the breakfast quality is a bit disappointing. Plastic plates and cutlery aren't environmentally friendly at all; that's a black mark in my book sorry

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1Thank Chizzamerica
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, I wanted to thank you for taking the time to leave us a review, and also for sharing your great feedback! I'm glad our location worked out well for you. You're right, were surrounded by the cities best bars and restaurants. I'm sorry to hear that the breakfast wasn't to your liking. We rotate our hot breakfast items so...

NE Ohio
Reviewed 3 November 2014

We had a really good experience at this hotel. The front desk staff was very helpful, from giving directions to finding us a bottle opener. They also let us check in early, which was greatly appreciated. The room was very clean, and the breakfast was good. The location of the hotel was also really convenient. We walked all over the...

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Helpful?
Thank annc123
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Annc123, Thank you so much for taking the time to leave us such a great review, for the compliments, and sharing your experience with us. Our location is prime and perfect for visiting Chicago. I'm glad you were able to interact with our staff. They're truly great, and are here to ensure you enjoy your time with us. hopefully...

Boise
Reviewed 30 October 2014

This is a great hotel to stay at in Chicago. It's expensive for what you get but all hotels in the area are the same price or more. Some people with rooms facing the street complained about the street noise. I stayed for 6 nights in July and had a room not facing the street and it was very quiet,...

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Thank KellyR887
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Kelly, Thanks for the great review of the hotel! I appreciate you sharing your feedback with us and for offering suggestions to future guests. You're right, the interior rooms are much more quiet and I always suggest that our lighter sleepers request one. Our breakfast and especially our staff make the visit great. A hearty breakfast and an outgoing...

Reviewed 27 October 2014

I was in town for business and I could not find anything bad to say about this hotel. Location is great: just two blocks from the subway, and 3 from Michigan Avenue. The staff is really kind, and even the lady who cleaned my room left a little note wishing a nice stay when she left. The pool is very...

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Thank AlejandroVM
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Alejandro, I appreciate you taking the time to leave us a review and for sharing your feedback with us. I'm pleased to know that you enjoyed your experience with us and I hope your business in town went well. Our location, and staff are what make our hotel really great. Our housekeeping staff gets overlooked sometimes, but each and...

Wolfville, Canada
Reviewed 27 October 2014

The location of this hotel was great for what we wanted to do, which was explore downtown Chicago. The central location meant we could walk just about everywhere, especially during the day (we did take cabs at night unless we were in the immediate vicinity). The staff were friendly, the rooms/beds comfortable, and the ear plugs were appreciated to address...

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Thank ToTravelIsBrilliant
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Greetings ToTravelisBrilliant, I wanted to thank you for taking the time to share your experience with us and providing us with some feedback. First off, I would like to sway you to come back again in the future. Coming from a quiet town myself and now living downtown, the noise has always been an issue for me. However, we have...

Lincoln, United States
Reviewed 23 October 2014

Great hotel with helpful staff. Fire trucks the first night were annoying, but after that you slept right through them. Enjoyed how close you are to everything and what an easy walk it was to anything you wanted to get to.

Review collected in partnership with Hampton
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Thank Jeff W
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jeff, I appreciate you taking the time to leave us a review and for sharing your experience with us. I'm pleased to hear that you enjoyed your time here. Our location and staff are two of the best qualities about our hotel and truly make your time in town so much better. I hope you had a safe trip...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $150 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
“Opt for a King mini suite facing the alley”
 of 5 bubbles catsforkids, 12 Feb 2017 | Read review
“We were on the 11th floor, which was pretty quiet!”
 of 5 bubbles 304heathers, 25 Jan 2017 | Read review
“Get a room with view of ILLINOIS STREET”
 of 5 bubbles 784roya, 20 Jan 2017 | Read review
“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
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