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Hampton Inn & Suites Chicago - Downtown

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#45 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,285 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,129: English reviews
Reviewed 16 September 2014 via mobile

Great location, cannot be beat at all. Great room size, very clean, and everything. I would have given this hotel 5 stars, if it wasn’t for 2 things. First point, this hotel is very, and I mean, VERY expensive for a Hampton. $350 a night? That’s quite a lot! 2nd of all, the staff at the front desk are really...

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1Thank Avidtravellerbkk
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Sawadee krap avidtravelerbkk, I wanted to thank you for taking the time to leave us a review and also for the helpful feedback. I'm happy you enjoyed your time in the city and were able to take advantage of our great location. I'm sorry to hear about the rates during your time as our guest. Being as unbiased as possible,...

Detroit, Michigan
Reviewed 14 September 2014

We were fortunately upgraded to a mini suite when we checked in because we requested a quiet room. If you are looking for a quiet room because of the traffic and the fire station, then ask for a room facing the south side. Not much of a view but we didn't hear a thing during our stay. The breakfast area...

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2Thank TiCub33
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey TiCub33, I wanted to thank you for leaving us such a great review and also for sharing your experience with us. I'm happy to hear that you were upgraded to a suite, and even better on the interior of the building. These rooms are probably some of the quietest in the city due to their location and placement on...

Reviewed 9 September 2014

Hampton downtown is a great location. You can walk to bars, restaurants, Michigan Avenue, etc. The only downside is if your room is on the South side of the hotel you will be right across the street from the fire station that runs a lot during the night.

Review collected in partnership with Hampton
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Thank 708jackr
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello 708jackr, I appreciate you taking the time to leave u a review and for sharing your comments with everyone. Youre absolutely right, our location is perfect. Many of the city's top rated restaurants are within a few blocks, as well as possibly the best bar scene in the city as well located behind us on Hubbard. I hope you...

Columbus, United States
Reviewed 4 September 2014

I love this hotel!! The location is great for sightseeing and shopping. Only two blocks from Orange line train stop. We flew into Midway and took the train to State & Lake stop off the train. The cost of the train one way is $3.00. The Staff was fabulous and breakfast was yummy! Only negative is the Fire Station is...

Review collected in partnership with Hampton
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3Thank Jody L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jody, I wanted to thank you for taking the time to leave us such a great review! You happened to point out the 3 best things about our hotel. Our complimentary breakfast, amazing location, and incredibly outgoing staff make our hotel something special. Thank you for allowing us to be part of your labor day vacation! Glad you were...

Reviewed 2 September 2014 via mobile

We were staying for a concert valet was very quick to get the car when needed. The location was awesome. They had a great breakfast. We were quit pleased with the lack of noise at night being we were right in the middle of a big city. We can't wait to go back.

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2Thank Lynndunca
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Lynndunca, Thank you so much for the awesome review of out hotel, and the great compliments! I'm glad you cant wait to come back, because we cant wait to have you back as our guests. I would like to say I love your photo, as an IU alum myself its nice to see IU grads and affiliates stay with...

Reviewed 1 September 2014

Loved the location and friendliness and helpfulness of the staff. Could hear the fire company that was close by, but you are in the middle of the city, so noises are to be expected! Howl at the Moon is right behind the hotel and very easy to walk to. There is also a free trolley to take you to Navy...

Review collected in partnership with Hampton
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1Thank 419danielles
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello 419danielles, Thank you so much for the great words about our hotel and for taking the time to leave us a review! Our staff is one of the best in the city from our bellmen, front desk staff, to housekeeping. They truly care about our guests and you can see in in their interactions, so if pleasant to see...

Grand Blanc, United States
Reviewed 1 September 2014

We had a great stay here. Just need to replace the pullout couch bed. It was creaky and not very comfortable. I recommend staying here. It's close to a lot in the city. The breakfast was a nice touch and free internet was a added plus for all of us.

Review collected in partnership with Hampton
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1Thank Kim H
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Kim, I appreciate you taking the time to leave us such a great review! I'm happy to hear that you enjoyed your experience with us. Like you said, our location is prime. I stress this to all of the people I speak with looking to visit Chicago, because its hard to really get a good idea through just looking...

U/K
Reviewed 1 September 2014

Good hotel with spacious room. Clean bed linen and towels every day. Breakfast was include in price and was of a good standard ....hotel very central for downtown Chicago. Would stay there again. "... David. UK

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Thank walker013
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey David, Thank you so much for the great review of our hotel and the compliments! Our location and breakfast are two of our best qualities outside of our staff, and its good to see you were able to take advantage of both. I hope we have a chance to have you as our guest again in the future, and...

Kenosha, Wisconsin, United States
Reviewed 1 September 2014

We stayed at the Hampton Inn recently, as we had four teenage girls that were attending a concert at Soldier Field. We were happy with the Valet Parking, as we needed to drop-off and pick-up the girls, and it worked out well. Also, the hotel is located four blocks from the magnificent mile, so it is a quick walk to...

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2Thank Craig S
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Craig, I wanted to thank you for leaving us such a great review and being so comprehensive! Like you first said we are so conveniently located that it makes your time is Chicago a breeze to get around. Plus, being a block away from the Redline and the free Navy Pier trolley is an added bonus. I'm glad to...

London, Canada
Reviewed 1 September 2014

Love the location of this hotel and staff are excellent. Check-in was quick and easy, room was ready for us at 1pm so went up straight to our room. They honoured our request for a high floor (11th and away from the firehall side). Good breakfast options - although was crazy busy on Saturday morning---thanks a lot One Direction. This...

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Thank worldtravellr15
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello WorldTravellr15, Thank you so much for both leaving us such a great review and also for your loyalty to our hotel! Its always a pleasure to have guests come back time and time again. I truly feel a sense of accomplishment when I talk to our return guests. Chicago is a competitive market for hotels, so if someone decides...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $153 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
“Opt for a King mini suite facing the alley”
 of 5 bubbles catsforkids, 12 Feb 2017 | Read review
“We were on the 11th floor, which was pretty quiet!”
 of 5 bubbles 304heathers, 25 Jan 2017 | Read review
“Get a room with view of ILLINOIS STREET”
 of 5 bubbles 784roya, 20 Jan 2017 | Read review
“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
5 of 5