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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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Traveller (311)
Room & Suite (238)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“the weber grill”(233 reviews)
“great location”(495 reviews)
“navy pier”(141 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,390)
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2,231 results
Traveller rating
1,107
800
219
58
47
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LanguageEnglish
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1,107
800
219
58
47
Show reviews that mention
All reviewsthe weber grillgreat locationnavy pierfridge and microwavewithin walking distancemagnificent milevalet parkingmichigan aveself parkfront desk staffstreet noisewould definitely stay here againcity viewroom was clean and comfortablefew blockseasy accesscorner room
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1 - 5 of 2,231 reviews
Reviewed 3 days ago

For our first visit to the Windy City, I'm happy with this hotel because of its location. It was in the Magnificent Mile and we could walk to most of the attractions. There were many restaurants, including a Starbucks and McDonalds, that we walked to....More

Thank kerry905
Response from GJONESHGI, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 2 days ago

Kerry, Thank you for taking the time to provide us with some feedback about your stay. I am pleased to hear that you enjoyed your visit to Chicago and that we were able to provide great amenities during your stay! In addition, I do apologize...More

Hotel's Favourite
Reviewed 16 January 2018

We choose the Hilton Garden Inn on Grand as the base for a girls shopping trip, the guys go to a museum, and meet friends for dinner. Our stay dates were 1/13-1/15/2018. The Hilton Garden Inn did not disappoint. The rooms were adequate and the...More

2  Thank heartlandmo
Response from Samantha R, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 18 January 2018

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's...More

Reviewed 3 days ago via mobile

Reggie and Gabe were extremely helpful. The two of them made my business trip much more tolerable than it otherwise would have been. I’ll definitely stay here again, whether for business or pleasure. Thank you Reggie!More

Thank Karl K
Response from GJONESHGI, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 2 days ago

Karl, Thank you for your kind words. It warms our hearts to know that our guests feel welcomed and that they appreciate the genuine hospitality that our staff provides. Let me know next time you're in the area and we'd love to welcome you back...More

Reviewed 4 days ago

Hilton Garden Inn Chicago Downtown/Magnificent Mile is a beautiful hotel in the middle of everything, downtown Chicago. Access to everything in the city is as easy as walking out the front door, and down the stairs to the L. The staff is great, very polite...More

Review collected in partnership with Hilton Garden Inn
Thank gdredburn
Response from GJONESHGI, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 2 days ago

Dear guest, Thank you for the kind words. I am definitely glad to hear that your stay was enjoyable, and that you were able to experience the hospitality that Hilton and our staff provide. Next time your travels bring you to Chicago, we'd love to...More

A TripAdvisor Member
1
Reviewed 6 days ago via mobile

This is my second time staying here. Everyone is always warm and friendly, especially REGGIE! A friend to everyone, Reggie makes you feel like Chicago is your home away from home! And he might even give you some free water or coffee.More

Thank A TripAdvisor Member
Response from GJONESHGI, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 2 days ago

Dear guest, Thank you for your kind words about the staff, and Reggie. I will be sure to pass along your comments to Reggie - he loves hearing that his genuine warmth and hospitality is appreciated by our guests. Next time you are in Chicago...More

View more reviews
Best Value Properties in Chicago, IL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (311)
Room & Suite (238)
Pool & Beach (36)
Dining (26)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lauren E
12 February 2018|
AnswerShow all 2 answers
Response from Mike V | Reviewed this property |
Yes as long as you have a major credit card.
0
Votes
Emre A
15 January 2018|
AnswerShow all 8 answers
Response from GJONESHGI | Property representative |
Emere, To clear things up - we do not charge a resort fee; however we do hold $50/night for incidental purposes. So long as there is no incidental charges incurred - that amount is released back to the guests upon check... More
0
Votes
Melisa R
19 September 2017|
AnswerShow all 4 answers
Response from Robinder S | Reviewed this property |
Yes they do and I say so from personal experience.
1
Vote
Room Tips
"city view rooms are very nice"
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"Higher rooms will have better views."
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"Try to get a corner room on an upper floor for a view and very quiet."
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"Higher floor had a great view"
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