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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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Traveller (311)
Room & Suite (238)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“the weber grill”(233 reviews)
“great location”(495 reviews)
“navy pier”(141 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,391)
There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Traveller rating
1,107
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1,107
801
219
58
47
Show reviews that mention
All reviewsthe weber grillgreat locationnavy pierfridge and microwavewithin walking distancemagnificent milevalet parkingmichigan aveself parkfront desk staffstreet noisewould definitely stay here againcity viewroom was clean and comfortablefew blockseasy accesscorner room
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631 - 635 of 2,232 reviews
Reviewed 29 July 2016

Great location and the lobby was nice and welcoming; however, my bathtub and sink area had hairs from whoever stayed in the room prior. I notified the front desk about the issue because I was unable to connect to an operator using my room phone...More

Thank Lauren K
Response from Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 31 July 2016

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. Our guests come to expect and deserve the best from Hilton brand and every comment, good or bad, helps us further better ourselves in service. I...More

Reviewed 29 July 2016

Great hotel with great service the room was clean and comfortable. Located in the middle of everything you don't need a car to get around. They have an indoor pool upstairs that's nice and a weber grill restaurant next door to the hotel. Would stay...More

1  Thank Alexandra B
Response from Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 31 July 2016

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's...More

Reviewed 28 July 2016

Feet away from "L" stop. Weber Grill inside hotel. All around great stay. Staff was very accommodating. Great Location for shopping, food, tours, "L" and free trolley stop. Would stay here again in a heartbeat. Weber Grill food is very very good and they deliver...More

Review collected in partnership with Hilton Garden Inn
Thank Chad B
Response from Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 31 July 2016

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's...More

Reviewed 28 July 2016 via mobile

Blood and hair in the bedsheets. The first night of my reservation they were over booked and had me stay at another hotel for 7 hours. They checked me into a room with blood and hair between the sheets, the room had not been cleaned...More

3  Thank Patrick S
Response from Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 31 July 2016

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. Our guests come to expect and deserve the best from Hilton brand and every comment, good or bad, helps us further better ourselves in service. My...More

Reviewed 27 July 2016

Stayed here for two nights while attending a conference at the Navy Pier. I wouldn't call the Pier walking distance, especially if you're there for business, but it's a very short and inexpensive cab ride away. The hotel is surrounded by worthwhile restaurants and near...More

Thank Amanda B
Response from Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 28 July 2016

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$174 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$174 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (311)
Room & Suite (238)
Pool & Beach (36)
Dining (26)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lauren E
12 February 2018|
AnswerShow all 2 answers
Response from Mike V | Reviewed this property |
Yes as long as you have a major credit card.
0
Votes
Emre A
15 January 2018|
AnswerShow all 8 answers
Response from GJONESHGI | Property representative |
Emere, To clear things up - we do not charge a resort fee; however we do hold $50/night for incidental purposes. So long as there is no incidental charges incurred - that amount is released back to the guests upon check... More
0
Votes
Melisa R
19 September 2017|
AnswerShow all 4 answers
Response from Robinder S | Reviewed this property |
Yes they do and I say so from personal experience.
1
Vote
Room Tips
"city view rooms are very nice"
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"Higher rooms will have better views."
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"Try to get a corner room on an upper floor for a view and very quiet."
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"Higher floor had a great view"
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