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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#48 of 188 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,874 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,747: English reviews
Saint Paul, Minnesota
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 January 2015

I travel weekly for work and am at this particular hotel nearly every week for a night or two. Great - really excellent - staff. Well maintained. If you're in Chicago and want a perfect neighborhood for great food, a short walk to the lake -- and good value -- this is the place.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank clavm
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for your feedback, we are proud to be your home away from home and be able to serve you when you come to Chicago. We look forward to seeing you again soon. More 

Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 January 2015

Some friends and I had a girls weekend in Chicago in January (not sure why we chose the coldest month of the year) and this hotel was a perfect location for us. We wanted to walk the city and not ride the "L" so that we were able to get the full city experience and at most our walks to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
4 Thank Sara S
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. I agree our location is great whether you want to walk around to all the nearby shops and restaurants or want to ride the L to another destination. I am very glad we were able to provide you with the hotel experience you deserve while here in Chicago. More 

Lakewood, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 January 2015

I could not have asked for a better week-long stay. I was there during a below-zero cold spell, so I couldn't get out to the hotel much. The housekeeping was superb, every member of the staff was friendly and helpful, and all the amenities I could ask for were available.

Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank Bonnie J
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. Though I am sorry it was cold and you were not able to get out and enjoy all that Chicago has to offer, I am glad we were able to make your stay here a good one. I will pass on your compliments to the housekeeping staff. More 

Chicago
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 January 2015

This was a great location and price for our girls night out. Staff was very friendly and helpful. Nicely appointed rooms with plenty of space (we had 2 queens city view). Microwave, Keurig, small refrigerator, full size hair dryer and neutrgena products. The decor was clean and updated. Decent size fitness area and nice pool and hot tub. I would... More 

Helpful?
2 Thank Karrie40
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments and we are glad you enjoyed your stay. I do regret that you encountered additional noise during your stay. I am pleased the rest of your stay was excellent though. Have a very Happy New Year. More 

Nice, France
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 January 2015 via mobile

Great location. Staff very helpful and professional. Rooms are comfortable, well-equipped, clean and quiet. The Weber Grill next door has an entrance from the hotel lobby and serves as the hotel restaurant. Very happy and will stay here again.

Helpful?
2 Thank FrankieNice06
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback and the recommendation. We are glad you enjoyed your stay with us . I will pass along your compliments to the staff at Weber. Have a Happy New Year! More 

Keller, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2015 via mobile

We recently stayed here for a week over the holiday & could not have asked for a better stay. The room was perfect & we had a beautiful city view. Nicole, Fabiana, Marvel & many others were so helpful They took care of every need, answered every question and helped with directions every time we asked. This was not our... More 

Helpful?
3 Thank Cindy R
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

On behalf of Fabiana , Marvel, Nicole, and the rest of the staff thank you for stayng with us. It was our pleasure to serve you and we are happy to be your choice of hotel in Chicago. More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 January 2015 via mobile

Stayed here for Christmas and it was perfect, had a nice room with a great view of the skyline. Staff were very friendly and the pool area was much better than expected! Would advise to use the hotel restaurant as the food was very good and at competitive prices. If your doing touristy things I would definitely suggest a visit... More 

Helpful?
3 Thank Martin741
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us and your kid comments. I will be sure to pass along your compliments to the staff at Weber Grill here at the hotel. We look forward to having you visit us again the next time you are in Chicago. More 

Akron, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2015

Good location for general Chicago sightseeing, staff is helpful and efficient. Was able to check in early with no problems. Price was good. Rooms nice. Pool and spa better than usual. Very good restaurant.

Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank James G
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments and we are happy you had a good time. Providing the kind of service and accommodations you deserve is our primary mission. We look forward to seeing you again on your next trip to Chicago. More 

Louisville, Kentucky
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 January 2015

We arrived New Year's day for 2 nights, and the front desk staff was very welcoming and friendly. Aya checked us in, and there was a discrepancy concerning how many breakfast vouchers were included. She took care of it, no questions asked. When booking this hotel, you can check-in online and choose your room. What a great feature! We chose... More 

Helpful?
2 Thank Tom R
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us and we are glad you enjoyed your stay. The rates that include breakfast can be a great value. It was good to hear how your echeck in process went. In answer to your question, yes you need to be a Hilton Hhonors member at this time to have access. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2015

The location is excellent - Red Line subway/el is literally right outside the front door. A variety of dining experiences are within a short walk. Water Tower Place and Holy Name Cathedral are about 6 blocks away. Michigan Avenue is two blocks east, and we walked down to the Art Institute as well. The staff here is very professional, courteous... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Paul A
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

We are glad you enjoyed your stay with us and plan to return. We look forward to seeing you again soon. Happy New Year! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: $134 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Cancelon, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#9 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
19 questions
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Brandon, Florida
over a year ago
Hutchinson MN
5 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Illinois
3 months ago

See all questions (19)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get their points card and you can select your room online and checkin prior to arriving, just walk up to the counter get your key and go!”
 of 5 bubbles Hugh792, 9 Nov 2016 | Read review
“Rooms away from Grand or State street are less noisy. Stay at least 6th floor or higher since there is a restaurant on the first floor”
 of 5 bubbles Cali-Native2015, 6 Nov 2016 | Read review
“ask for the city view”
 of 5 bubbles 678mlmlml, 1 Nov 2016 | Read review
“The higher the room, the better the view”
 of 5 bubbles wilkinsk2013, 1 Nov 2016 | Read review
“Nearby Firehouse and busy city streets... but that's Chicago, just off the loop near great shopping and eating venues”
 of 5 bubbles tomkipfer, 25 Oct 2016 | Read review
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