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Omni Chicago Hotel

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#29 of 188 Hotels in Chicago
Certificate of Excellence
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2,989 Reviews from our TripAdvisor Community

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Showing 2,899: English reviews
Atlanta, Georgia
Reviewed 1 week ago

I've stayed in at least a dozen hotels in downtown Chicago and by far, this is one of the best hotels in the area, right there on Michigan Ave, such a great location. The staff is very friendly and helpful, plus the rooms were clean and the bed was great too. When you stay here, you can just walk right...

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Helpful?
Thank RolandoGomezPhotog
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

WOW! Thank you for this amazing review of your last stay at the Omni Chicago Hotel. We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. We greatly appreciate your business and are thrilled to hear everything went wonderfully. We will definitely see you back on your next...

Reviewed 1 week ago

A great hotel with a super location. Absolutely best value for price in Chicago. Superb breakfast buffet with very nice staff. Reception helpful and seems to put pride in doing their utmost to comply with your wishes.

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Helpful?
Thank thomasrD871OJ
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Jackson, Wyoming
Reviewed 1 week ago

We stayed here & what a great location! 1 block off Michigan Avenue, Saks right out your window. The breakfast was nice & they have a nice bar, too. The bed was really nice. I'm not sure all the rooms are suites but ours was with a stocked mini bar.

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Helpful?
Thank freddiecat7
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Cleveland, Ohio
Reviewed 1 week ago

Overall a decent experience. Accommodated a very early check in, room was nice, but not 4+ start - the suite was especially good as we were traveling with a young child. We had to call down specifically for blankets and pillows for the pullout thought and no turn down service. Bedroom portion of the room was freezing as the window...

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Helpful?
1Thank Mike M
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Chicago
Reviewed 1 week ago

The rooms and overall stay was very good but i was charged too much and the hotel staff didn't want to admit they messed up. Huge inconvenience and it was not a pleasant experience. I would reccoment paying with cash to not experience problems next time.

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1Thank ferericol
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced these issues while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us another...

Chicago, Illinois
Reviewed 1 week ago

This hotel was a pleasure. Very clean and roomy. Great for the lights festival. The staff was awesome. The service was excellent. Our suite was huge. Wish I had the opportunity to eat there. Maybe next time.

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Helpful?
Thank Keziah C
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Reviewed 2 weeks ago via mobile

Tried to change reservation date due to illness. Hotel expressed that I enjoyed deep discounts through a third party reserved (I paid full price through my credit card company, not 50% through Priceline) and that my third party was the one unwilling to change. The credit card company was perfectly cooperative! I reached supervisor Angel at the hotel who said...

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2Thank Jserpente
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced these issues while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us another...

Cardiff by the Sea, United States
Reviewed 2 weeks ago

We return to the Omni Chicago every year because of the service. Everyone from the front door to the bar/restaurant to in-room dining are very helpful and friendly. The 626 bar and restaurant are great. The guest rooms are comfortable. The location can't be beat.

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Helpful?
1Thank 933sharib
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Chicago, Illinois
Reviewed 2 weeks ago via mobile

I really enjoyed my stay. The rooms are spacious and well decorated. Very clean and comfortable. The lobby needs remodeling badly. I was a little nervous when I saw the lobby because it was outdated, but the beautiful rooms made up for all of that. I would love to visit this property again and I would recommend it to my...

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Helpful?
Thank iacap
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Horseheads, New York
Reviewed 2 weeks ago

Excellent staff very friendly. The restaurant has an amazing breakfast. It's the perfect location close to great restaurants and of course shopping!! I would highly recommend the Omni. It's the place to stay while in the Windy City.

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Thank pautzsjp24
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 

Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $209 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Omni Hotels & Resorts, Priceline, Cancelon, Travelocity, Odigeo, Cheap Tickets, HotelTravel.com and HotelsforEveryone so you can book your Omni Chicago Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Chicago
Hotel Style:
#20 Business Hotel in Chicago
#21 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Omni Chicago Hotel staff and other travellers.
34 questions
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cleveland
3 months ago

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Questions? Get answers from Omni Chicago Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make your reservation with enough time in advance”
 of 5 bubbles hectorg121, 4 Dec 2016 | Read review
“Higher floors might have less noise”
 of 5 bubbles amyhN7200OR, 25 Nov 2016 | Read review
“Just ask the staff upon checkin for your preferences, I'm sure they'll accommodate.”
 of 5 bubbles RolandoGomezPhotog, 23 Nov 2016 | Read review
“Corner room suite was large & comfortable”
 of 5 bubbles freddiecat7, 22 Nov 2016 | Read review
“high floor and lake side views”
 of 5 bubbles eroz2016, 14 Nov 2016 | Read review
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