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Omni Chicago Hotel

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#29 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Omni Chicago Hotel
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3,086 Reviews from our TripAdvisor Community

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Showing 2,995: English reviews
Boston, MA
Reviewed 2 weeks ago via mobile

The good news: the location, staff and restaurant are great. That's all the good news. The rooms are fine. No where near as nice as Omni rooms get but fine. The indoor pool is disappointingly small (too small for laps) and in a depressing room with a tiny jacuzzi. It was unappealing but serviceable. But I had a real problem...

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1Thank Wellington24
Chicago, Illinois
Reviewed 2 weeks ago

Although my children had an American girl package experience at another hotel in downtown Chicago, I was expecting that your hotel would be a bit more special since your hotel is known for its outstanding and world-class service. When we arrived at the front desk at 2:20 pm to check-in and we were told that it would be a 20-minute...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
2Thank janelc2017
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced these issues while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us another...

Clearwater, Florida
Reviewed 2 weeks ago

hotel was great, food options for dinner did not look inviting. brunch was great. valet staff were friendly and very helpful, desk staff were helpful with directions and recommendations. we had a great time in your city

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank TBRUCE88
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Saint Pete Beach, Florida, United States
Reviewed 2 weeks ago via mobile

We stayed here because it was close to Chicago Rising and the New Year's Eve fireworks. The hotel allows for early check in so we avoided a lot of traffic. It also offered a noon check out. The suite was nice but could have been cleaner. The mirror behind the bathroom door had fingerprints on it and there was rust...

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Helpful?
Thank Jean S
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Rochester
Reviewed 2 weeks ago via mobile

Great location on Magnificent Mile. Rooms nicely appointed with recent renovations and updates. Very lacking in regard to overall service and attentiveness. It was our first visit and front desk didn't offer any info about the property features such as pool, fitness or dining. The desk wasn't busy. No other guests were waiting. Bellman very aloof. We had the same...

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Helpful?
Thank Stephanie P
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced these issues while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us another...

Boston, MA
Reviewed 2 weeks ago

No wonder Oprah put all her guests up at the Omni Chicago. It's in the perfect spot to shop, dine, see the sights and within a reasonable walk to public skating at Millennium Park. The staff was superb! The doorman greeted us promptly, gave us directions, was a willing photographer and always had a friendly word and smile for us....

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Helpful?
Thank JLSBoston
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you very much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Chicago, Illinois
Reviewed 2 weeks ago via mobile

We booked a quick one night get away with the kids to hit the American Girl and Lego stores inside Water Tower Place, and the Museum of Science and Industry. Staying at the Omni was perfect from beginning to end. The hotel was quiet, the room impressive, and the staff at our service. Apparently, mid-January is a very quiet time...

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Helpful?
Thank Andrea K
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

Louisville, United States
Reviewed 2 weeks ago

Hotel staff was extremely friendly and helpful. We enjoyed the location as it was central to everything we set out to do. Concierge gave great advice on what to do when we asked. Would definitely stay here again. Oh, and as a Preferred guest, we had the best hot chocolate delivered to our door every morning. Nice touch!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Tracy R
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Quincy, United States
Reviewed 2 weeks ago

The package that the Omni provides for your little girl's American Girl experience is amazing. The staff is extremely friendly and the hotel is great! It was an experience that can never be forgotten.

Review collected in partnership with Omni Hotels & Resorts
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1Thank N1167REelaineh
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

WOW! Thank you for this amazing review of your last stay at the Omni Chicago Hotel. We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. We greatly appreciate your business and are thrilled to hear everything went wonderfully. We will definitely see you back on your next...

Charlevoix, United States
Reviewed 2 weeks ago

The Omni is a very nice place to stay when visiting Chicago. The rooms are spacious and the service is top-notch. Never had a bad experience. Have stayed here twice and both times enjoyed my stay. Great place!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank barbn2017
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our newly renovated suites and staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago! Best Regards, Omni Management Team

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 

Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $203 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Omni Hotels & Resorts, Hotels.com, Travelocity, Cheap Tickets, Priceline and TripOnline SA so you can book your Omni Chicago Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Chicago
Hotel Style:
#20 Business Hotel in Chicago
#21 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Omni Chicago Hotel staff and other travellers.
35 questions
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cleveland
5 months ago

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Questions? Get answers from Omni Chicago Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I just like a higher floor away from the pool. Corner rooms are a bit brighter and roomier”
 of 5 bubbles s2rdess, 3 Jan 2017 | Read review
“Instead of paying $70 for parking at the hotel, park around the corner at "Parking at Chicago Place" for only $40.”
 of 5 bubbles greenbeanjean26, 27 Dec 2016 | Read review
“amazing views of city from each floor”
 of 5 bubbles taybugc, 18 Dec 2016 | Read review
“Ask for a high floor facing Lake Michigan!”
 of 5 bubbles LaurenYXE, 13 Dec 2016 | Read review
“Higher floors may have a view.”
 of 5 bubbles lindseywineangel, 9 Dec 2016 | Read review
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