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Palmer House A Hilton Hotel

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Room & Suite (991)
Dining (138)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“executive level”(396 reviews)
“empire room”(149 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,627)
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9,115 results
Traveller rating
3,556
3,045
1,432
714
368
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3,556
3,045
1,432
714
368
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parklobby bara hilton honors memberrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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1 - 5 of 9,115 reviews
Reviewed today

The service was good, the location was great, the lobby was pretty. However, the rooms were small and didn't have refrigerators or microwaves. For being in the heart of Chicago it was great, but would have liked a few more amenities for the price.

Review collected in partnership with Hilton Hotels & Resorts
Thank ASti2018
Hotel's Favourite
Reviewed 18 December 2017

I just LOVE this property. This was my second trip to the Palmer House Hotel and I will be back again and again. THe hotel itself is just beautiful, and that first view of the fresco on the vaulted ceiling will always take my breath...More

5  Thank mma04c
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 27 December 2017

We thank you for awarding us a PERFECT score on Trip Advisor. We are so happy that you enjoyed your experience and we cant wait to welcome you again in the near future. Thank you for sharing your experience.

Reviewed today

I really love the Palmer House Hotel. Located right in the heart of the city, the Palmer House is steps away from the Art Institute, Grant Park, State Street and the el station. It is one of Chicago's grandest historic hotels. The lobby is completely...More

Thank mischatz
Reviewed 2 days ago

Crisp clean linens, spotless room, and a historic building are a perfect mix for a Chicago experience. The location is perfect for the symphony, shopping, and many downtown attractions. Expect to be pampered by the friendly, gracious staff. It was a wonderful experience.More

Review collected in partnership with Hilton Hotels & Resorts
Thank gerryk93728
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded yesterday

Thank you for taking the time to review your stay at The Palmer House. We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. Not only do we appreciate hearing from you, but we know that other users will truly...More

Reviewed 2 days ago

With its great location, the Palmer House is a great choice if you want to be near Chicago Symphony, the best architectural sites, Grant Park, and theater. And it has one of the best lobby ceilings of any North American hotel. Service on average was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank OverlandSolo
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded yesterday

Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. We specialize in outstanding customer service but it seems that there are areas where we...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$176 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#64 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$176 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#64 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2613)
Room & Suite (991)
Dining (138)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Mark L
5 April 2018|
AnswerShow all 8 answers
Response from JandJMittagong | Reviewed this property |
Lots and lots!
0
Votes
middymacxmom
27 March 2018|
AnswerShow all 3 answers
Response from Teij | Reviewed this property |
To Hilton Chicago 720 S Michigan Ave- it's 0.7 miles - 10-15 minute walk south on Michigan Ave depending how fast you walk. Others are referring to Hilton Magnificent Mile which is 1.5 miles north - and is not on Michigan... More
0
Votes
Poppysim
15 March 2018|
AnswerShow all 5 answers
Response from albertkopp2017 | Reviewed this property |
I'm not sure. I often receive packages sent to me at the Elysee Hotel and the Casablanca Hotels in New York with great efficiency, and also at the Waldorf in NYC. We did not enjoy our stay at the Palmer House at all. We had... More
0
Votes
Room Tips
"Stay on the 20th and up."
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"Don't except a standard room"
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"Go for the suites. You won't be disappointed! And plan extra time for the elevators! Especially in the..."
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"If you have more that two in the room pay a little extra for the room and/or two bathrooms."
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