We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palmer House A Hilton Hotel

Save
Traveller (2650)
Room & Suite (1010)
Dining (139)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“executive level”(396 reviews)
“empire room”(149 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Palmer House A Hilton Hotel
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer:Double Points, Every Stay
Hotel deals
You may also like:
See all
Nearby Hotels
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (9,688)
Filter reviews
9,172 results
Traveller rating
3,572
3,061
1,446
720
373
Traveller type
Time of year
LanguageEnglish
More languages
3,572
3,061
1,446
720
373
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parklobby bara hilton honors memberrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
FilterEnglish
Updating list...
1 - 5 of 9,172 reviews
Reviewed yesterday via mobile

The hotel is perfect but the service is terrible. Stuff is unpolite and the food is terrible. Rooms are good and u have metro in one minute far from the hotel. If you dont mind for the servise and food this is good place 😊

Thank blackpanduth
Hotel's Favourite
Reviewed 29 March 2018

... every since I was a little girl and saw the opening scene for 'Iowa Stubborn' in the movie musical 'The Music Man' that mentions the Palmer House by name, I have dreamed about staying. Finally, we had the opportunity, a lot of places with...More

3  Thank DivaLVegas
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 30 March 2018

Thank you for taking the time to review your stay at The Palmer House. We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. Not only do we appreciate hearing about your stay, but we are thrilled to hear that...More

Reviewed 2 days ago

I stayed at Palmer House last week for two nights (Thursday through Saturday) and paid extra for an option that would have "breakfast included" for up to two adults and two children (even though I was traveling by myself). I had chosen Palmer House based...More

Thank James C
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 2 days ago

Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. We specialize in outstanding customer service and we are saddened to hear that we missed...More

Reviewed 2 days ago

As a family we make every attempt to stay at the Palmer House. The location at the heart of the museum and close to the theatre district, you cant be it. They make sure that the property is in nothing but the best in upkeep...More

2  Thank Jill D
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 2 days ago

Thank you for taking the time to review your stay at The Palmer House. We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. Not only do we appreciate hearing from you, but we know that other users will truly...More

Reviewed 3 days ago

Although the Loung floor look sumptous, the rooms are very small indeed and in need of update of 'sad' decor. Bed was comfy, but the pillows were small and not at all comfortable. Watch out for the marble type slubs across the door and into...More

1  Thank TriciaJR
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 2 days ago

Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. We specialize in outstanding customer service and we are saddened to hear that we missed...More

View more reviews
Most Booked Properties in Chicago, IL
See allSee all
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$145 - US$587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2650)
Room & Suite (1010)
Dining (139)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Vicki H
12 May 2018|
AnswerShow all 2 answers
Response from travelpr0123 | Reviewed this property |
You can stop shorttime in front of the entrance in case it is not too busy.
0
Votes
396george1967
26 April 2018|
AnswerShow all 5 answers
Response from Teri F | Reviewed this property |
Only for the Executive Floors
1
Vote
Mark L
5 April 2018|
AnswerShow all 9 answers
Response from CR141 | Reviewed this property |
There are many near by. We ate at The Gage just around the corner and I loved it. Sincerely, I may have been starving, but it was fantastic.
1
Vote
Room Tips
"If you have HHonors, you may be able to get an upgrade or two room suite."
Read review
"As far from elevators as possible."
Read review
"never noticed that any room or floor was better than another.."
Read review
"Best view of Lake Michigan are on the upper floors in the northeast corner."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing