We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Ritz-Carlton, Chicago

Show Prices
#32 of 186 Hotels in Chicago
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Ritz-Carlton, Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,095 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Ritz-Carlton, Chicago
See the most recent reviews
Showing 2,036: English reviews
San Juan
Reviewed 5 January 2017

It is a Ritz Carlton, after all. Great entrance, reception and surroundings. The room was very spacious and clean, even though the carpet looked very worn out. the bathroom was comfortable and very clean. No complaints. Will try it again if the rates are competitive.

 Report
Helpful?
Thank GrandeSanJuan
Lake Forest, United States
Reviewed 5 January 2017

We spent New Years Eve in Chicago with our teenagers. The Ritz is connected to The Water Tower Place and could not be in a better location. We were upgraded to a suite (Thank you Ashley) and were really amazed with the view. It was hard to leave the room but a drink in the lounge followed by Michigan Ave...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank gregorybI3986LR
Johns Creek, Georgia
Reviewed 5 January 2017

Elegant yet friendly and inviting. Classy without being stuffy. The staff is well trained and tuned in to anticipate your every need. The rooms are well appointed and average in size. It s the perfect location for shopping and dining on the Magnificent Mile

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank susan b
Reviewed 4 January 2017

I can't say enough, great location, great room, nice service. The special access to the Water Tower Mall and Michigan Avenue are really convenient. The lobby restaurant on the 12th floor is very nicely decorated and very welcoming.

 Report
Helpful?
Thank Steven B
KarlBudnik, Hotel Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Steven B, Thank you for taking the time to review your recent stay with us on TripAdvisor. We are grateful for your kind words and pleased to hear you enjoyed our luxurious accommodations and ease of access to Water Tower Place. We look forward to welcoming you back soon. Kindly, Karl Budnik Hotel Manager The Ritz-Carlton, Chicago

Reviewed 4 January 2017

This property is centrally located and you can get anywhere pretty easily by foot,taxi,uber,bus etc. I prefer it In the summer and live my runs on the lakeshore. Staff is efficient and accommodations. Rooms are boring but beds are comfortable -.the views are AMAZING and makes up for the neutral palette. Food is good not great, lobby bar is fun...

 Report
Helpful?
Thank Cindy C
Orlando, Florida
Reviewed 4 January 2017

I was there for a friend's birthday weekend. The room is huge, the shower is incredible and the room service cures a fun evening with friends. I loved the hotel from the minute you drop off the car to concierge taking care of your every need. They had the car ready when we were ready to leave. The staff is...

 Report
Helpful?
Thank Jigisa P
KarlBudnik, Hotel Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Jigisa P, Thank you for your recent review and your kind words. I am so glad to hear you enjoyed your room accommodations, and that you received our Gold Standard of Service from our Ladies and Gentlemen. We look forward to your next return. Kindly, Karl Budnik Hotel Manager The Ritz-Carlton, Chicago

Pittsburgh
Reviewed 4 January 2017

Stayed for only one night at this property, but had a comfortable room and great view. Service was very good. The lobby is great. There was something very nice about this hotel, maybe it is due to the comfortable lobby being on the second floor, or the common areas being so nice, or the easy access to shopping.

 Report
Helpful?
Thank JRockford
Dallas, Texas
Reviewed 3 January 2017

The hotel is in the heart of Chicago within walking distance to all the major sites. It seems to be an older property but was a great place to stay. Great service, really nice gym and nice rooms. Highly recommend it.

 Report
Helpful?
Thank TexasDragonTravels
Buffalo Grove, Illinois
Reviewed 3 January 2017

Super nice room with view of the fireworks. The bed was as comfortable as ours at home. Really enjoyed the thick towels and robes. Wish we could have stayed another night. Well appointed room. Will go back

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank J6174SBmartinm
Cleveland, Ohio
Reviewed 1 January 2017

I choose this facility because it had Pool & Spa facilities noted on it web site. I choose to stay on the club level due to past great experiences oat other Ritz-Carlton facilities. When I went to use the Pool & Spa I find that they were not working. When I went to use the Club level dining I found...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank geauga
KarlBudnik, Hotel Manager at The Ritz-Carlton, Chicago, responded to this review

Dera geauga, Thank you for your review on TripAdvisor. Your feedback is important to us and has been passed along to The Club Level, as we are always looking for ways to improve our guest experience. We hope to get the chance to welcome you back in the spring when our pool is refashioned and completed. Sincerely, Karl Budnik Hotel...

663 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (442)
Viewed
View from Room (53)
Viewed
Hotel & Grounds (43)
Viewed
Room/Suite (111)
Viewed
Dining (23)
Viewed
Pool/Beach Area (8)
Viewed
Bathroom (25)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (176)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (172)
Viewed
Amenities (35)
Viewed
Pool (2)
Viewed
Dining (7)
Viewed
Superior Room with Two Double Beds (66)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (5)
Viewed
Dining (16)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (17)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
Four Seasons Hotel Chicago
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#8 of 186 in Chicago
1,475 reviews
Magnificent Mile
The Peninsula Chicago
The Peninsula Chicago
#4 of 186 in Chicago
1,363 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Waldorf Astoria Chicago
Waldorf Astoria Chicago
#12 of 186 in Chicago
2,155 reviews
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 186 in Chicago
2,067 reviews
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Ritz-Carlton, Chicago

Address: 160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $363 - $876 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Chicago 5*
Number of rooms: 437
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott and Jetsetter so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton
Hotel Style:
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#12 Spa Hotel in Chicago
#15 Family Hotel in Chicago
#23 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Chicago staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The Ritz-Carlton, Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to get a room with a great view.”
 of 5 bubbles KimkellyMedley, 15 Jan 2017 | Read review
“Views are great on both sides - one is city, one is river - we had both and loved each - just personal preference”
 of 5 bubbles smomara, 13 Jan 2017 | Read review
“stay in a suite”
 of 5 bubbles jigisap, 3 Jan 2017 | Read review
“Rooms with a lake view are great”
 of 5 bubbles JRockford, 3 Jan 2017 | Read review
“City views”
 of 5 bubbles TruebritSingapore, 28 Dec 2016 | Read review
5 of 5