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Smelly room but loved loved location and staff was awesome.. I was moved to another room but that stinky order had already set out clothes. The upgraded room we were moved to had small TV. Stinky room had a huge TV
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On site for a conference but also celebrating anniversary with wife. Wife's email to hotel was fulfilled with great hospitality by Taylor. Took advantage of upgrade offer for Musicians Mix suite on southeast corner of hotel (directly behind elevator bank). Outstanding views from 40th floor...More
1 Thank tandemcha
Response from Brittany R, Manager at Swissotel ChicagoResponded 4 weeks ago
Thank you for taking the time to share your feedback regarding your recent conference and anniversary stay with us! We are delighted to hear you two received heartfelt service from Taylor in addition to your luxurious suite and all of its amenities. We...More
Nicole at front desk was amazing. She was a shining star in an otherwise bad day. She set tone for what I believe will be a great stay. First class customer service! I had a bad meeting, left my luggage in the taxi.... Nicole was...More
The swissotel was amazing my fiance and I were getting away for the weekend to see some xmas lights in Chicago. On top of that we are expecting and the hotel sent up a beautiful letter and some milk and cookies. Truly heart warming because...More
Held an event at the Swissotel and the event staff was the best I have ever worked with. They were all supper attentive and polite. Randy, Guadalupe and JJ were absolutely phenomenal! I would highly recommend requesting their help if you are hosting an event...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$125 - US$353 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Green Hotel in Chicago
#20 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
Non-Smoking Rooms ,
Number of rooms
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Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day breakfast, great omelettes and bottomless coffee pot!