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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$80
    US$252
    US$172
    US$229
    US$229
    Traveller (949)
    Room & Suite (628)
    Dining (67)
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    Overview

    • Excellent49%
    • Very good31%
    • Average11%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (119 reviews)
    “navy pier” (591 reviews)
    “the river” (325 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Radisson Blu Aqua Hotel
    4,401 reviews
    #19 of 187 hotels in Chicago
     
    Fairmont Chicago Millennium Park
    2,702 reviews
    #89 of 187 hotels in Chicago
     
    Hyatt Regency Chicago
    6,227 reviews
    #82 of 187 hotels in Chicago
     
    Sheraton Grand Chicago
    4,844 reviews
    #69 of 187 hotels in Chicago
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (3,840)
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    1 - 5 of 3,840 reviews

    Reviewed yesterday via mobile

    If your looking for an excellent view of the city along the river I highly suggest an upgraded room at the Chicago Swissotel-Wacker. Spectacular! Rooms are clean, comfortable and quiet. Upon our arrival we had some minor inconveniences but Anna was quick to cheerfully rectify...More

    Thank 1bee2busy
    Hotel's Favourite
    Reviewed 25 March 2017 via mobile

    The view is the main reason we stay at this hotel and as you can see from picture it is gorgeous. I often stay in room just to enjoy the scenery. We were give opportunity to upgrade by Ben to an executive suite. The first...More

    1  Thank PEARL1957
    Response from Brittany R, Manager at Swissotel Chicago

    Dear Pearl1957, Thank you for your feedback. It gives our team great pleasure when our guests have the amazing and memorable experience you did. Thank you for noting the employees whom made a lasting impression with you. We will be sure to share your comments...More

    Reviewed yesterday via mobile

    We wanted a room with a view. Mr.Keenan actually walked us to various rooms to show us different views before we booked. He explained the details and offered ideas of the many things to see. Excellent customer service! I love the hotel..

    Thank wbd1212
    Reviewed 2 days ago

    Very classy place. Great service. Rooms were awesome. Location is solid and very walkable to nearly anything in the downtown area. My A/C was broken, but maintenance quickly fixed the issue. I look forward to staying here again. Amazing views from the 9th floor corner...More

    1  Thank Justin M
    Reviewed 2 days ago via mobile

    A lovely hotel right on the river. Staff very professional. Convenient to Navy Pier. Rooms large. Ask for a room facing the lake and river. Stunning views. The Palm steak house is in the Libby. Great steak. Meeting rooms have nice views. Catering excellent and...More

    1  Thank Pgholson
    Radisson Blu Aqua Hotel
    4,401 reviews
    #19 of 187 hotels in Chicago
     
    Fairmont Chicago Millennium Park
    2,702 reviews
    #89 of 187 hotels in Chicago
     
    Hyatt Regency Chicago
    6,227 reviews
    #82 of 187 hotels in Chicago
     
    Sheraton Grand Chicago
    4,844 reviews
    #69 of 187 hotels in Chicago
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$193 - US$473 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #21 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    Photos
    Traveller (949)
    Room & Suite (628)
    Dining (67)
    Pool & Beach (31)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Nearby Hotels
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    Nearby Restaurants
    Eggy's Diner
    298 reviews
    .23 km away
    Filini
    380 reviews
    .20 km away
    Mariano's
    107 reviews
    .27 km away
    Stetson's Modern Steak + Sushi
    246 reviews
    .23 km away
    Nearby Attractions
    Chicago Riverwalk
    1,503 reviews
    .41 km away
    Chicago Skyline
    39 reviews
    .23 km away
    Aqua Tower
    45 reviews
    .20 km away
    Daley Bicentennial Plaza
    31 reviews
    .35 km away
    Questions & AnswersAsk a question
    MissBossy808
    Do the elevators require a key? Also, Are there in-room safes?
    19 April 2017|
    Answer Show all 3 answers
    Response from Obeddie H | Property representative |
    Thank you for inquiring in advance. Our elevators do not require a key and work very similar to traditional elevators. All of our rooms are equipped with in-room safes. Should you need any additional information, we're happy... More
    1
    Vote
    Mary L
    Do you really have to pay extra for internet service? And pay extra for a late check out? I do not like that considering you can stay at a variety of hotels, like almost all of them, where you do not have to pay for those 2 things
    14 April 2017|
    Answer Show all 2 answers
    Response from Obeddie H | Property representative |
    Thank you for choosing Swissôtel Chicago. Similar to many hotels in downtown Chicago, there is a minimum charge for high speed internet access. One of the many benefits of our loyalty program, which is free to join, is... More
    1
    Vote
    Jen W
    Is the fitness center nice? What kind of treadmills does it have?
    27 February 2017|
    Answer Show all 2 answers
    Response from Obeddie H | Property representative |
    Hi Jen, Our fitness center is located on the 42nd Floor of the hotel so you will have great views during your workout. We have Precor fitness equipment including treadmills, free weights, a lap pool, jacuzzi and a dry... More
    2
    Votes
    Room Tips
    "Rooms on the corner offer the best view as I see it. Plus, I recommend higher floors"
    Read review
    "Not all rooms have good views, pay more to avoid lower levels"
    Read review
    "Book within enough anticipation and upgrade for the"Premier Corner" room, their breathtaking views..."
    Read review
    "Upgrade if you can, the view is SO WORTH IT."
    Read review