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Swissotel Chicago

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Traveller (1282)
Room & Suite (842)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(146 reviews)
“navy pier”(682 reviews)
“the river”(411 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Swissotel Chicago
Special Offer: Stay Longer & Save
Offers from Swissotel Chicago
Special Offer: Stay Longer & Save
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Reviews (4,908)
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4,636 results
Traveller rating
2,450
1,298
492
234
162
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LanguageEnglish
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2,450
1,298
492
234
162
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avenuebusiness tripfitness centerper daybeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1 - 5 of 4,636 reviews
Reviewed today

Stayed here overnight. Spent the extra on a river/lake view and it was well worth it. Modern room, classy decor and plenty of space! One of the larger flat screen TVs in a hotel...at least 55 in. Lobby is spacious and modern. We didn’t eat...More

Thank Cheryl F
Hotel's Favourite
Reviewed 17 April 2018

We stayed in room 1902 which had a gorgeous view of the Navy Pier, the river and the lake! The hotel front desk staff was always friendly and helpful and full of smiles. There were a lot of conferences convening when we arrived, and fortunately...More

1  Thank Oh D
Response from Brittany R, Manager at Swissotel ChicagoResponded 2 May 2018

Dear Oh D, Thank you for your wonderful review! We are so glad that you enjoyed the hotels amazing views and proximity to the downtown area! The Palm restaurant has been completely renovated and has reopened! We look forward to seeing you again soon! Kindest...More

Reviewed today

The on ground experience at Swissotel Chicago is fine. It's the booking that is a problem. Not all Accor hotels participate in the Rewards program. we were unaware of this until after we had booked.So be wary!

Review collected in partnership with swissotel.com
Thank Ianacliftonhill
Reviewed yesterday

Terrific service gave it three stars. The problems are satellite wifi that goes out, tv that only works when the weather is amenable, and getting only one wash cloth for two people was a drawback. That was quickly rectified, however. What really upset me was...More

Thank Martin M
Reviewed yesterday via mobile

Clean rooms, most amenities excluding the complimentary bottle water - really... the lobby bar closed at 10:30 - odd for a downtown hotel... the hotel has an attached Palm Restaurant, decent steakhouse plus. Overall, not a top pick - the little things are missing

Thank Flyby0161
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$159 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#20 Spa Hotel in Chicago
#39 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#20 Spa Hotel in Chicago
#39 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1282)
Room & Suite (842)
Dining (74)
Pool & Beach (26)
Amenities (68)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Amegren
26 May 2018|
AnswerShow all 3 answers
Response from mmfred | Reviewed this property |
All rooms were designed to face the Lake. I think it will depend on which corner you face. It sounds like a great plan and a fabulous hotel to do it in! Have fun!
1
Vote
Barb R
20 May 2018|
Answer
Response from Marie K | Reviewed this property |
As I recall, the hair dryers are standard one speed dyers that most hotels have.
0
Votes
Sarge S
15 April 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Room Tips
"I found it expensive but was lucky to get in priceline bidding where you are unsure which 1 you will get..."
Read review
"Anything with a view"
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"River view side. Not too high or you can't see all the river activity."
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"Book early, check-in early (rooms on rotation)."
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