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24/12/2017 25/12/2017
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    24/12/2017 25/12/2017
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     8 people are viewing this hotel
    US$159
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    Traveller (1180)
    Room & Suite (731)
    Storyboard
    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (132 reviews)
    “navy pier” (653 reviews)
    “the river” (378 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
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    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Offers & Announcements: 👀 Enjoy 25% Off 👀
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,516)
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    1 - 5 of 4,257 reviews

    Reviewed 2 days ago

    Smelly room but loved loved location and staff was awesome.. I was moved to another room but that stinky order had already set out clothes. The upgraded room we were moved to had small TV. Stinky room had a huge TV

    Review collected in partnership with swissotel.com
    Thank 740renayf
    Hotel's Favourite
    Reviewed 5 November 2017

    On site for a conference but also celebrating anniversary with wife. Wife's email to hotel was fulfilled with great hospitality by Taylor. Took advantage of upgrade offer for Musicians Mix suite on southeast corner of hotel (directly behind elevator bank). Outstanding views from 40th floor...More

    1  Thank tandemcha
    Response from Brittany R, Manager at Swissotel ChicagoResponded 4 weeks ago

    Dear tandemcha, Thank you for taking the time to share your feedback regarding your recent conference and anniversary stay with us! We are delighted to hear you two received heartfelt service from Taylor in addition to your luxurious suite and all of its amenities. We...More

    Reviewed 2 days ago

    Nicole at front desk was amazing. She was a shining star in an otherwise bad day. She set tone for what I believe will be a great stay. First class customer service! I had a bad meeting, left my luggage in the taxi.... Nicole was...More

    Thank _j_d_simpson409
    Reviewed 4 days ago via mobile

    The swissotel was amazing my fiance and I were getting away for the weekend to see some xmas lights in Chicago. On top of that we are expecting and the hotel sent up a beautiful letter and some milk and cookies. Truly heart warming because...More

    Thank Jacob J
    Reviewed 4 days ago

    Held an event at the Swissotel and the event staff was the best I have ever worked with. They were all supper attentive and polite. Randy, Guadalupe and JJ were absolutely phenomenal! I would highly recommend requesting their help if you are hosting an event...More

    Thank PK2324
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$125 - US$353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Agoda, Fairmont Hotels, Booking.com, Hotwire, Travelocity, getaroom.com, Orbitz, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1180)
    Room & Suite (731)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (629)
    Bathroom (76)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    31 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "Ask for corner rooms higher up"
    Read review
    "Request a corner King. Worth the upgrade!"
    Read review
    "Avoid room 605 like the plague"
    Read review
    "go for higher floor for better view"
    Read review
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