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Swissotel Chicago

4,670 reviews
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Traveller (1205)
Room & Suite (821)
Storyboard
Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“navy pier”(672 reviews)
“palm restaurant”(137 reviews)
“the river”(385 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Swissotel Chicago
Offers & Announcements: Stay Longer, Save More!
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Reviews (4,670)Write a Review
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229
154
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LanguageEnglish
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2,294
1,251
477
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154
Show reviews that mention
All reviewsnavy pierpalm restaurantthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent milevalet parkingking bedthe loopmag milekeenan
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11 - 15 of 4,405 reviews
Reviewed 3 days ago

Overall my stay was great but I experienced an issue with my shower leaking water which caused me to use my bathing towels. I called down three times before I received my replacement towels. This was a huge inconvience.

Review collected in partnership with swissotel.com
Thank andreaw1030
Reviewed 5 days ago

We booked a room on Hotwire and were not sure what to expect. Because our plans had changed we ended up booking two nights separately, and they graciously accommodated our request to stay in the same room instead of checking out and checking back in.....More

Thank AmyInMotown
Reviewed 5 days ago via mobile

We arrived at 1 in the morning. GPS doesn’t work and we spent a half an hour driving around in circles underground. The hotel operator could not help even though we were only a few blocks away. We arrived to two valet workers smoking while...More

Thank Chris M
Reviewed 6 days ago via mobile

Very nice hotel and friendly, helpful staff. We had a great view of the river and the city. Spacious, comfortable room. Elevators can be an issue when large conferences all break at the same time but minor inconvenience. We are staying again in June.

Thank Jenny R
Reviewed 1 week ago via mobile

Coming from out of state, driving in Chicago is insane. Although the hotel was difficult to find w/ directions from our phone, we made it. Demetrie at the front desk and Salamon at the valet were wonderful introductions to the hotel. After a stressful arrival,...More

Thank Shansm
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1205)
Room & Suite (821)
Dining (70)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
11 February 2018|
AnswerShow all 2 answers
Response from Ludmilaj | Reviewed this property |
I don’t know about the marathon but to explore the city without a car I’m pretty sure it’s a perfect spot.
0
Votes
MonicaMcKnight
3 November 2017|
AnswerShow all 4 answers
Response from lyonbyte | Reviewed this property |
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
0
Votes
Stella V
31 October 2017|
AnswerShow all 2 answers
Response from lyonbyte | Reviewed this property |
Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
1
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Room Tips
"Ask for a room with a lake view"
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"use the pedway to get around."
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"Try to get a room with a view of the lake and the river."
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"ask for a room with the view of the lake"
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