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Swissotel Chicago

4,659 reviews
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Traveller (1204)
Room & Suite (821)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“navy pier”(672 reviews)
“palm restaurant”(137 reviews)
“the river”(385 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from Swissotel Chicago
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,659)Write a Review
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1,101 - 1,105 of 4,395 reviews
Reviewed 14 September 2016 via mobile

Love this hotel!! Fantastic location!! We were there for a weekend visit to this fabulous city...definitely my kind of town. Kudos to Raquel at the front desk who was nice enough to let us check in early. Nice room with a beautiful view of the...More

1  Thank chulikit03
Response from Brittany R, Manager at Swissotel ChicagoResponded 28 September 2016

Dear chulikit03, Thank you for the wonderful recommendations! I am so pleased to hear you enjoyed your stay, our staff, especially Raquel, and the gorgeous views from our rooms. I must agree they are some of the best in the city. We hope to welcome...More

Reviewed 14 September 2016 via mobile

Excellent location, excellent service and very good all round. I stayed in a corner room on the 15th floor. Though the room was a slightly odd shape the amenities were perfect and the wifi worked very well. All in all a very comfortable stay in...More

1  Thank Christian K
Response from Brittany R, Manager at Swissotel ChicagoResponded 28 September 2016

Dear Christian K, Thank you for the wonderful comments. I am so delighted to hear you enjoyed your stay, our amenities and the comfortable accommodations. We appreciate our guests taking the time to share with us all their experience on this forum as is helps...More

Reviewed 13 September 2016

We had a nice stay at the Swissotel over the Labor Day weekend. It had been several years since we stayed there, but the hotel is still nice and the rate was very good. The hotel is located right on the river a few blocks...More

1  Thank kcbindy
Response from Brittany R, Manager at Swissotel ChicagoResponded 28 September 2016

Dear kcbindy, Thank you for choosing to stay at Swissotel Chicago over the holiday weekend! I am so delighted to hear you enjoyed our location, the hotel facilities and most of all your comfortable accommodations.We very much appreciate the time our guests take to share...More

Reviewed 11 September 2016

I stayed here for a 3 nights during a conference (at the hotel) in September 2016. I'd last been here years ago, not long after it had opened. The desk staff was very nice. The hotel room that I had was great, with very comfortable...More

Thank Ob3ron
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 October 2016

Dear Ob3ron, Thank you for all the wonderful comments regarding your stay at Swissotel Chicago. We are so happy we could welcome you back after so many years and look forward to your return. Best, Brittany Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Reviewed 10 September 2016

Basin was clogged, bathroom lights not working, did not refill toiletries the following day, towels not so clean. Our room was on the 36 th floor and the view was good. Overall good location close to the cloud gate and near the downtown. Enjoyed early...More

Review collected in partnership with Swissotel Hotels & Resorts
1  Thank Anand K
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 October 2016

Dear Anand K, I would like to take this opportunity to apologize for the less than wonderful experience you had at Swissotel Chicago. Clogged sinks, lights out and not cleaned towels is not standard we strive to provide to our guests here. I do hope...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1204)
Room & Suite (821)
Dining (70)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
11 February 2018|
AnswerShow all 2 answers
Response from Ludmilaj | Reviewed this property |
I don’t know about the marathon but to explore the city without a car I’m pretty sure it’s a perfect spot.
0
Votes
MonicaMcKnight
3 November 2017|
AnswerShow all 4 answers
Response from lyonbyte | Reviewed this property |
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
0
Votes
Stella V
31 October 2017|
AnswerShow all 2 answers
Response from lyonbyte | Reviewed this property |
Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
1
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Room Tips
"ask for a room with the view of the lake"
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"Make sure there is no work going on in rooms above or around you."
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"We've stayed in River View and City View, liked them both. There is a great view from the pool area."
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"Corner suites are large and have a great view and an amazing view from the bathroom."
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