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Best Western Grant Park Hotel

AMOMAUS$185*
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06/06/2017 07/06/2017
1 room 2 adults 0 children
US$203*
US$185*
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US$203*
US$203*
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Best Western Grant Park Hotel
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1,144 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Reviewed 27 July 2015

This hotel is in desperate need of an overhaul. It is extremely outdated and the front desk staff could use a little more customer service training. The location is great, South Loop area, easy to get to museums, beach, Northerly Island, aquarium

Review collected in partnership with Best Western
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Helpful?
Thank Lora V
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for sharing your feedback with us from from your recent stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 26 July 2015

Our Mom got this hotel for our Taylor Swift's concert at the Soldier's Field last weekend. We had a mini suite and it was awesome, lots of space! My sister and I had so much room while getting ready. The hotel is right by Michigan Ave, great location, nice people, very reasonable rate (per my Mom!), comfortable beds, clean bathroom,...

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Helpful?
2Thank Chelsea D
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for staying with us and for sharing your feedback regarding your recent stay at our property. We are within walking distance to Soldier Field and many great attractions, dining options and really accessible to public transportation to the Magnificent Mile while all the great shopping takes place. We hope to see you back soon !

Lincolnwood, Illinois, United States
Reviewed 25 July 2015 via mobile

We book this hotel last weekend for the Taylor Swift's Concert and my daughters were very satisfied with their room and the location which is just a walking distance to the venue, Soldiers Field. We stayed here before and the nice and helpful staffs never failed to amaze me. Special mention to Octovio who is a true professional Hotelier, very...

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Helpful?
1Thank Lenette N
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

I would like to truly thank you for staying with us and for taking the time to share your feedback with us. We have many more great things to come are excited to soon be fully renovated, which there will be so much more to offer to all of our valued guest. Everyone at Best Western Grant Park, is dedicated...

Salem, Illinois
Reviewed 24 July 2015

This place is nasty. $250 per night for a room that isn't worth $50. The room smelled terrible, and the hotel is extremely outdated. I wouldn't go back if they payed me $250. Don't waste your money here!

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Helpful?
Thank Trent S
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

I would like to thank you for your feedback, we apologize for any inconvenience during your stay with us. Our housekeeping team has recently received the housekeeping award based on cleanliness which we will further research based on your feedback. We are currently renovating as well which we have added many great things to the rooms and are yet to...

Ashland, United States
Reviewed 24 July 2015

This hotel suited our needs perfectly. The location was great, the staff extremely helpful and pillows just the way I like them. It was steps away from great food and entertainment and had a beautiful view of Grant Park.

Review collected in partnership with Best Western
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Helpful?
Thank Barbara N
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

We appreciate your feedback from your recent stay with us. As we are located on Michigan Ave. across from Grant Park, it makes us the closest hotel to the Museum Campus, which provides a beautiful ten minute walk way to Lake Michigan, Field Museum, Shedd Aquarium, Planetarium and Soldier Field. Chicago is also known for some great pizza which we...

Ottawa, Canada
Reviewed 22 July 2015

My 82 year old mother and I just returned from Chicago where we stayed at the Best Western Grant Park hotel for five nights. It turned out to be a great choice interns of location, easy access to many sites, shopping, the parks and value for money. The staff on the front desk were kind, helpful and always glad to...

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Helpful?
1Thank DesignThinkingGal
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for sharing your feedback with us, it means a lot when we know our guest enjoy there stay with us. We are excited every time we hear our wonderful valued guest share many great memories with us, as the team is committed to deliver a great experience and superior customer service to each of our valued guest. We...

Northcentral, Ohio
Reviewed 21 July 2015

We were in Chicago for the Taylor Swift Concert at Soldier Field and this hotel was within 1 mile and an easy and pleasant walk. LOCATION. LOCATION. LOCATION. The hotel is older and was quite noisy. Horns honking, doors slamming, and garbage trucks outside the windows were quite noticeable. We had breakfast at the hotel restaurant and it was both...

Review collected in partnership with Best Western
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Helpful?
Thank marthavilla2111
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

We appreciate you taking the time to share your feedback with us. We have recently won the housekeeping award based on our cleanliness . We are the closest hotel to Soldier Field, Museum Campus and many other great attractions . There are also a variety of options for dining within walking distance we can suggest and being across from Grant...

Tampere, Finland
Reviewed 21 July 2015

This hotel looks very nice in the pictures. The truth is somewhat different. The outside is almost scary - abandoned rooms with fallen furniture can be seen to the street. Pool was out of use, which was big disappointment for the kids. On the night of arrival there was a party of young people and sweet smell on marihuana welcoming...

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Helpful?
Thank Kalesa33
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for your feedback regarding recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are...

Reviewed 18 July 2015 via mobile

It is a nice hotel very close to the millennium park and grant park . The staff in front desk were very kind and helpful with my questions. There is no breakfast which is a big minus and the coffee place next door was terrible . Other then that it was ok for my needs .

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Helpful?
Thank lilushgolan
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for staying with us and for taking the time to provide us with your feedback. We are glad to know you enjoyed your stay with us. We are within walking distance to many great attractions and offer a variety of options for dining within walking distance. If you are here on vacation or on business, there is always...

Brisbane, Australia
Reviewed 17 July 2015 via mobile

First impression of this hotel was I wanted to turn around however I checked in and was pleasantly surprised by the bright inviting spacious room.this is fabulous location but this hotel is in desperate need of a spruce up some window cleaning and Paint would be a start.I stayed for 2 nights but wouldn't recommend this hotel for longer stays.Staff...

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Helpful?
Thank Michelle L
Octavio G, Front Office Manager at Best Western Grant Park Hotel, responded to this review

Thank you for staying with us and for your feedback. We are in a great location as there is a little of everything for everyone all within one to three blocks away in walking distance. There is always something going on in Chicago which the front desk team is always ready to guide you and fill your day with wonders...

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06/06/2017 07/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park where the Taste of Chicago, Lollapalooza and other exciting music events happen. Maybe picking up some keepsakes or high fashion is more your speed - and you're in luck. Just one mile away is the famous shopping district Magnificent Mile, and 1/2 mile away is Navy Pier. In town for a special event? McCormick Place Convention Center is also just one mile away - close enough to enjoy a leisurely stroll in the neighborhood or a quick cab ride away. A fantastic location isn't the only thing waiting for guests. These private, deluxe rooms feature spacious living, divine beds, and free Wi-Fi so you're always connected. Consider your downtown Chicago hotel your official home away from home. Everything you need is right here, complete with friendly staff to ensure your stay is fabulous. Don't miss out on our full American breakfast. The most important meal of the day is located in our full service restaurant, so indulge yourself. Enjoy platefuls of sizzling hot eggs and waffles. Delectable sides of flaky pastries and fresh fruits are sublime. Of course, there's an assortment of hot and cold cereals and yogurt, too. Complete the meal with premium 100% Lavazza coffee. Whether you're in town for business or pleasure, we've got you covered. It's all about location (and of course affordability), so there's no need to look any further than this Chicago hotel. All the perks of the city are right at your doorstep. Book your next stay at the BEST WESTERN Grant Park Hotel and know that you (and your travel plans) are in good hands! Enjoy your stay. Please be aware our hotel pool is closed for renovations until further notice. In addition lobby and exterior renovation are currently in progress. We apologize for the inconvenience. ... more   less 

Additional Information about Best Western Grant Park Hotel

Address: 1100 S Michigan Ave, Chicago, IL 60605-2308
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $169 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Grant Park Hotel 2.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Grant Park Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Grant Park Hotel staff and other travellers.
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Questions? Get answers from Best Western Grant Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far from the elevator!”
_crashbumbang, 4 May 2017 | Read review
“Odd number rooms have view of Michigan Lake”
mariejackson, 26 Apr 2017 | Read review
“best view of the city”
M3768YOchristophers, 4 Feb 2017 | Read review
“Rooms facing the side street are noisy. I was told it wasn't as bad on the other side.”
dandR6726HL, 28 Oct 2016 | Read review
“not facing the lake !”
ElizabethF761, 23 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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