We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel Cass

Save
Traveller (291)
Room & Suite (261)
Dining (56)
Ratings and reviews
#126 of 197 Hotels in Chicago
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(118 reviews)
“hi express”(12 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
2 Star Hotel
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago...
Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
Hotel deals
View all hotel information
Location and contact
640 N Wabash Ave, Chicago, IL 60611-2726
Hotel website
15.9 km to Midway Airport
381 restaurants are within a 0.5 km radius
0.6 km from 360 Chicago Observation Deck
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$161.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chicago hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2d240024dfff49d183781254dec6b65a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":114608,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101934176],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":161,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2d240024dfff49d183781254dec6b65a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":193,"lowestMetaPrice":161,"additionalPartner":false,"highestMetaPriceDisplay":193,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":193,"lowestMetaPrice":161,"highestMetaPriceDisplay":193,"hotelName":"Holiday Inn Express Hotel Cass","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJkMjQwMDI0ZGZmZjQ5ZDE4Mzc4MTI1NGRlYzZiNjVhIiwiQUlLIjoiNzJlNWNmYTk5NjI1NGRlM2EzMjkwNWY0YWU1NTJhNTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$161", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101934176":"IHGIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,115)
Filter reviews
993 results
Traveller rating
249
453
190
68
33
Traveller type
Time of year
LanguageEnglish
More languages
249
453
190
68
33
Show reviews that mention
All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfasttwo blocksyogurttrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy piermichigan avefront desk staffwalked everywherean older hotel
FilterEnglish
Updating list...
1 - 5 of 993 reviews
Reviewed 5 days ago

They wanted us to pay $50 a night for self-park! We had to return our rental cars at the airport in order to save $200. Who does this to a guest?!!! The beds are as small as the rooms. When we complained, we were told...More

Thank JohnnyUS
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 days ago

Hi JohnnyUS - Thank you for your review following your recent stay with us. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Our valet parking is competitive...More

Hotel's Favourite
Reviewed 25 May 2018

This hotel was beyond my expectations regarding about every aspect as it is an old hotel. Friendly and efficient front desk, bellmen, valet, breakfast workers. Comfy but small rooms, very clean and stocked well every day that I asked. Many places to plug in and...More

Thank Lauri W
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 26 May 2018

Hi Lauri W - Thank you for your review following your recent stay with us. We are happy to hear that our helpful staff was able to assist you, and that you enjoyed our hot, complimentary full breakfast spread. Thank you again for your time...More

Reviewed 1 week ago

Last weekend, we spent two nights at this Holiday Inn Express. I had read all the reviews and we are familiar with this section of the city. The location is safe and ideal for exploring and/or enjoying downtown Chicago. We walked to dinner and to...More

Thank cincyohio10
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 1 week ago

Hi cincyohio10 - Thank you for your review following your recent stay with us. We are thrilled to hear that you enjoyed our hot, complimentary full breakfast spread, and that our friendly staff was able to assist you. As a fully renovated historic hotel in...More

Reviewed 1 week ago

This hotel is in a great location, safe neighborhood, Lots of restaurants and shopping. Easy in and out of the lobby. Nice breakfast. The only downside is the rooms are very small and have very little storage. Small bathroom, no counter space, bring a bag...More

Thank MarciHal
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 1 week ago

Hi MarciHal - Thank you very much for posting your review. We are happy to learn that you enjoyed our hot, complimentary full breakfast spread, and that you were able to visit neighboring restaurants and shopping during your stay. As a fully renovated historic hotel...More

Reviewed 1 week ago

Extremely small room,the trunk of a VW is bigger.! No hot water, even after complaining about it, and getting attitude from the dude behind the desk,Dont bother waiting for the elevators, its much quicker to take the steps. If you dont mind a cold breakfast...More

Thank Tom R
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 1 week ago

Hi Tom R - Thank you for your review following your recent stay with us. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We will look into...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$128 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$128 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
4 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
29 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
29 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Get a different hotel"
Read review
"Dont bother"
Read review
"204 was near elevator. Rugs. If u like em..."
Read review
"Great water pressure on the second floor and can use stairs."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing