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Holiday Inn Express Hotel Cass

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Holiday Inn Express Hotel Cass
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989 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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Reviewed 1 week ago

Excellent staff all around from the front desk to the housekeeper. However, the rooms are so very tiny but they are kept well, be aware some floors have no real windows. We were on the 8th floor and could only barely see above the next building. If you are in the least bit claustrophobic you may want to rethink this...

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Helpful?
Thank Jenn J
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Jenn J - Thank you very much for posting your review. We are happy to hear that you enjoyed your stay for St. Patrick's Day, and that our helpful staff was able to assist you. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown...

Illinois
Reviewed 1 week ago

This is a traditional Holiday Inn. Guaranteed the basics, it is clean, and has a great team to help you when needed. Rooms look like probably every other Holiday Inn you've been too. Thankfully, no surprise there. You might be surprised by the size of the room. It's tight quarters....the floors a filled mostly with Queen bed rooms. There's hardly...

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Helpful?
Thank letstakeabreak2
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi letstakeabreak2 - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, and that our helpful staff was able to assist you. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area....

Leeds, United Kingdom
Reviewed 1 week ago via mobile

This hotel is really a great little place within 5 minutes of the "Magnificent Mile" Great location and reasonable price considering the location. Breakfast was included but choose your visit time carefully as it is quite a small room but gets very busy. My room was small but perfect for my short stay. Definitely would stay again.

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Helpful?
Thank ajotraveller2016
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi ajotraveller2016 - Thank you very much for posting your review. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon!

Hermitage, Tennessee
Reviewed 1 week ago via mobile

Unless you travelled to Europe on a budget or one of the huge cities, you are in for a shock. I don't want to be too harsh or over rate the hotel. Chicago is a huge city where Realestate is at a prime, so the rooms are small. It is a place to sleep, shower and keep you stuff. The...

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Helpful?
1Thank awalk73
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi awalk73 - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. We are proud to offer competitive parking rates for downtown Chicago. Thank you again for your time and we look forward to seeing you soon.

Germantown, Wisconsin
Reviewed 3 weeks ago

Stayed here with my wife for two weekend nights in February to see a show. Luck was with us as there were unseasonably warm temperatures for Chicago in the high 60's. First off, the location of this hotel is fantastic! You can easily walk to Michigan street for shopping or to the Merchandise Mart for....more shopping. Located close to numerous...

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Helpful?
Thank PaulS11661
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi PaulS11661 - Thank you very much for posting your review. We are happy to learn that you and your wife enjoyed your stay, and that our helpful staff was able to assist you. We hope to see you again soon.

chicago
Reviewed 3 weeks ago

I stayed here three nights in Feb. Since it was winter, the rates were really low. The bedding was great and the room was quiet. I didn't expect breakfast to be included, but it was and it was substantial. I'd definitely stay here again. My husband can't stop talking about the pancake machine.

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Helpful?
Thank annyong1
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi annyong1 - Thank you for your review following your recent stay with us. We are thrilled to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon!

Chicago, Illinois
Reviewed 13 February 2017

Visited this hotel for our early Valentine's weekend in the city which has become a tradition for my fiance and I. We arrived early and were happy that our room was available for check-in. We had a king room on the 16th floor which was great, perfect for what we needed. Are the rooms small, sure but it's a historic...

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Helpful?
Thank TrixieP62
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi TrixieP62 - Thank you for your review and for staying with us. If you could please call us at (312) 787-4030, we'd like to look up why you did not receive your points. Please make sure to have your IHG number handy when you call.

Noblesville, Indiana
Reviewed 12 February 2017

This hotel was a lovely surprise at a very reasonable price. Friendly staff, exceptional service/cleanliness/well-appointed room, excellent location and a delicious breakfast were all part of this hotel experience. I had a beautiful view of downtown from my upper story window. The room was a bit small, likely due to it being a historic building, but it was exceptional in...

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Helpful?
Thank susan c
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi susan c - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed our hot, complimentary full breakfast spread, and that our friendly staff was able to assist you. Thank you and have a nice day.

ATHENS
Reviewed 30 January 2017 via mobile

Located just one block off Michigan Ave. this HI Express is great! Easy to get to and in the heart of Chicago. Free breakfast. Rooms are clean but small. Large flat screens, fridges, microwave and coffee makers u the rooms.

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Helpful?
Thank David A
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi David A - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon!

Waukegan, Illinois
Reviewed 26 January 2017

We were warmly welcomed by Kirby at the front desk and recognized as IHG Members. Kirby had our access cards immediately and we were able to quickly get settled in. We went out for dinner and a show and returned a little after 11 p.m. to settle in for a comfortable night. One problem though. We were on the 16th....

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Helpful?
Thank docjk52
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi docjk52 - Thank you for your detailed review and for staying with us. We have shared your comments with our team, and we are happy that our helpful staff was able to assist you. We hope to welcome you back in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: $155 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
4 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are best, above floor 8 at least”
 of 5 bubbles , 16 Mar 2017 | Read review
“If you're concerned about room size, get a king room.”
 of 5 bubbles TrixieP62, 13 Feb 2017 | Read review
“Ask for a room overlooking the city!”
 of 5 bubbles A1434CXsusanc, 12 Feb 2017 | Read review
“Don't get a room on the 16th. floor. You'll hear the air handlers on the roof humming all night.”
 of 5 bubbles docjk52, 25 Jan 2017 | Read review
“I don't choose this hotel for the views. Rooms are adequate.”
 of 5 bubbles 768de, 29 Dec 2016 | Read review
5 of 5