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Holiday Inn Express Hotel Cass

1,084 reviews
#115 of 191 Hotels in Chicago
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Traveller (276)
Room & Suite (260)
Dining (55)
Overview
  • Excellent24%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(115 reviews)
“hi express”(12 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel Cass
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,084)Write a Review
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All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesthe breakfast areadowntown chicagomag mileplace to sleepred lineroom sizenavy pierwithin walking distancemichigan ave
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1 - 5 of 963 reviews
Reviewed 4 days ago via mobile

The self park around the corner is quicker than the valet option. Staff are polite and efficient. It's an old building that's been refurbished. But the bottom line remains that rooms are very small. Lavatories are likewise cramped. No space to even set out suitcases....More

Thank Robert L
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 days ago

Hi Robert L - Thank you for your review following your recent stay with us. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Refrigerators and microwaves are...More

Hotel's Favourite
Reviewed 11 January 2018

Stayed here for two nights at the end of December with a friend. We had a great experience! Check in was easy, and we were able to get both an early check in and a late check out. Our room was clean and we got...More

Thank amberfeehan
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 13 January 2018

Hi amberfeehan - Thank you for your review following your recent stay with us. We are thrilled to learn that you enjoyed our location in the heart of the Loop, as well as our full, hot complimentary breakfast spread. Thank you again for your time...More

Reviewed 3 weeks ago

We were booked into this hotel by our travel agent and found it in a very convenient spot. It was near to several restaurants and an old mansion. The staff were very friendly and helpful and cases could be left until you wish to leave...More

Thank PAT W W
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 weeks ago

Hi PAT W W - Thank you very much for posting your review. We are thrilled to hear that you enjoyed our hot, complimentary full breakfast spread, and that our friendly staff was able to assist you. We appreciate your candid feedback about some items...More

Reviewed 3 weeks ago via mobile

Is a Classic hotel since 1925 With a great location in the downtown of Chicago walking distance to go Arround. The staff are very kind and the beds are comfortable. The breakfast is ok and the internet works well. A recommendation is to book in...More

Thank Luis R
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 weeks ago

Hi Luis R - Thank you for your review following your recent stay with us. We are happy to learn that you enjoyed our location in the heart of the Loop, and that our friendly staff was able to assist you. Thank you again for...More

Reviewed 3 weeks ago

I had to make a last minute trip to Chicago last week and the only hotel I could find available in the area I needed to stay was the Holiday Inn Express Hotel Cass. I was worried because it was the only hotel available. I...More

Thank Mary Lou B
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 weeks ago

Hi Mary Lou B - Thank you for your review following your recent stay with us. We are happy to learn that you enjoyed your stay, and that our helpful staff was able to assist you. Thank you for your feedback on our hot, complimentary...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$76 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (276)
Room & Suite (260)
Dining (55)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
4 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
29 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
29 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
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Room Tips
"8th floor had an awesome view!"
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"If room size is a concern, I would assume a king or two doubles."
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"Be advised that only the front rooms have a view of the street. AC in rooms was excellent."
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"Ask for a high floor."
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