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Holiday Inn Express Hotel Cass

HIExpress.comUS$279*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel Cass
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1,012 Reviews from our TripAdvisor Community

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Northeast North Carolina
Reviewed 4 days ago NEW

A colleague and I searched for a hotel near a conference venue, and settled on the Holiday Inn Express Hotel Cass. We spent three nights there, sharing a room with a double bed. The rooms are small, but the space is smartly used. In addition to the two double beds, there was a refrigerator, a microwave, a Kerig coffee maker,...

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Helpful?
Thank nencgirl
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi nencgirl - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, and that our helpful staff was able to assist you. Thank you again for your review and we look forward to seeing you again soon!

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Sorry for the pun but I just wanted to be clear I am writing this review solely because of one member of the staff that stood out above the rest. Upon checking in I was greeted with a bright smile from the woman at the front desk, Ana. Within minutes, Ana had taken me from travel worn and soggy to...

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Helpful?
Thank RobertCoral
About Hotel's Favourite Review
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi RobertCoral - Thank you for your review following your recent stay with us. We are thrilled to hear that you enjoyed your stay, and that our helpful staff was able to assist you. Thank you again for your review and we look forward to seeing you again soon!

Colombo
Reviewed 6 days ago NEW

I visited Hotel Cass during May 2017 with two of my colleagues. We stayed there for 5 days and i shared a room with one of my friends. The room and the wash room were clean but the room space was barely enough for two. Since we stayed on a business visit we only stayed the night at the hotel...

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Helpful?
Thank Kavinga83
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Kavinga83 - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We...

Madison, Wisconsin
Reviewed 6 days ago NEW

I stayed one night at this hotel to visit the German embassy the next morning (which is 5 minutes away). I was not aware that this is the former Hotel Cass, an old hotel which has been nicely updated and includes all amenities. The room seemed small but it is a vintage hotel and rooms around the 1900 had other...

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Helpful?
Thank swiffy_new
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi swiffy_new - Thank you very much for posting your review. We are thrilled to learn that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you again for your time and we look forward to seeing you soon.

Reviewed 1 week ago via mobile

Met up with my sisters in Chicago for a 4 night stay. Room was on the small size although for such a central hotel, this is the norm. Location was great as just off the mag mile. Room was clean and well equipped for our needs. Breakfast had plenty to choose from. Staff were friendly and helpful.

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Helpful?
Thank Sinéad S
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Sinéad S - Thank you for your review following your recent stay with us. We are happy to hear that you and your sisters enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you and have a nice day.

Wichita, Kansas
Reviewed 1 week ago via mobile

Friendly and helpful staff. The desk clerks always have a smile. Nice exercise area. Close to great shopping on Micjigan Ave and a nice walk to the lake. A little noisy on the Wabash side. Smaller rooms but clean and comfortable. Good breakfast choices and right across the street is Starbucks and Trader Joes.

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Helpful?
Thank Becky2547
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Becky2547 - Thank you very much for posting your review. We are happy to learn that our friendly staff was able to assist you, and that you enjoyed our hot, complimentary full breakfast spread. We hope to see you again soon.

West Des Moines, Iowa
Reviewed 2 weeks ago

Wonderful experience here at the Hotel Cass. All staff was helpful, cheerful, and welcoming. The room was very clean. If you are looking for a roomy stay, this is not it, however for us it was perfect. The location was perfect at well. Trader Joes, Flemmings, the train station, PF Changs, TJ Maxx....I could go on, all withing 1 block....

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Helpful?
Thank Domonique B
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Domonique B - Thank you for your review following your recent stay with us. We are thrilled to hear that you enjoyed your stay, as well as our location in the heart of the Loop. Thank you again for your review and we look forward to seeing you again soon!

Tampa, Florida
Reviewed 3 weeks ago

My husband and I stayed at HIE (Hotel Cass) for three nights. We giving it a solid 4 stars. Pros: 1. Excellent location. You can walk to most places (i.e. Trader Joe's grocery store, department stores, many restaurants including Uno's Deep dish Chicago Pizza, The "L" which is the subway, and to many attractions). 2. The price. We paid just...

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Helpful?
Thank submart
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi submart - Thank you for your detailed review and for staying with us. We are thrilled to hear that you and your husband enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon!

Morton, Illinois
Reviewed 3 weeks ago

This location is exactly where you want to be in the heart of Chicago. BUT, this was the smallest room I have ever stayed in, I was sick when I opened the door. Also, and this is no fault of the hotel, it was incredibly loud outside. I must have heard 10+ firetrucks/ambulances in the 9 hours we spent in...

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Helpful?
Thank jkennedywang
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi jkennedywang - Thank you very much for posting your review. We are happy to hear that our friendly staff was able to assist you. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Thank you again for your feedback, and we hope...

Oakville, Canada
Reviewed 4 weeks ago via mobile

Not the same standard as other Holiday Inn Express hotels. Room is very small and decor is dated. One of my biggest criticisms of hotels is slow or weak internet connections. This hotel was terrible. This is essential for most users; we are not impressed by free internet that is barely functional

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Helpful?
Thank jeffreyhunt
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi jeffreyhunt - Thank you for your detailed review and for staying with us. We have shared your comments with our team. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We hope to welcome you back in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: $177 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
5 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago
Las Vegas, Nevada
1 month ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high up room to avoid traffic noise”
submart, 1 May 2017 | Read review
“try to avoid staying close to elevator, could hear all night.”
ffamily5, 24 Mar 2017 | Read review
“Higher floors are best, above floor 8 at least”
, 16 Mar 2017 | Read review
“If you're concerned about room size, get a king room.”
TrixieP62, 13 Feb 2017 | Read review
“Ask for a room overlooking the city!”
A1434CXsusanc, 12 Feb 2017 | Read review
5 of 5
HIExpress.com
US$279* /night
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Expedia.comUS$279
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Prices are for 1 room, 2 adults
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