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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(118 reviews)
“hi express”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Cass
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Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,115)
There are newer reviews for Holiday Inn Express Hotel Cass
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453
190
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33
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249
453
190
68
33
Show reviews that mention
All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfasttwo blocksyogurttrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy piermichigan avefront desk staffwalked everywherean older hotel
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21 - 25 of 993 reviews
Reviewed 1 April 2018 via mobile

Webloved our stay here, we will be back for sure. Loved the location, great service, never had the free breakfast but the place looked very clean and nice. The room was tiny. If you have luggage it will be super tide, but we only had...More

Thank nabeab
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 4 April 2018

Hi nabeab - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels...More

Reviewed 27 March 2018

Hotel was great. As a Director of Sales for another Holiday Inn Express I was pleased with service and staff. It was very busy and the front desk handled the crowed well. Breakfast was also great and clean. Room is smaller than we have but...More

Thank Cici B
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 March 2018

Hi Cici B - Thank you for your review following your recent St. Patrick's Day stay with us. We are thrilled to hear that you enjoyed your stay, as well as our location in the heart of the Loop. Thank you again for your review...More

Reviewed 27 March 2018

We stayed at this hotel as we like Holiday Inn Express's. The location was very good and central to many things. We walked the magnificent mile and we used the red line to go to the theatre. It was very welcoming. The staff were friendly....More

Thank Racjas
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 27 March 2018

Hi Racjas - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed our location in the heart of the Loop, and that our friendly staff was able to assist you. We hope to see you...More

Reviewed 26 March 2018 via mobile

If I could give this place zero stars I would. As a Platinum Elite member with IHG, I find it disgraceful to call this place a hotel. The rooms are beyond small, the walls are incredibly thin in that I can hear all the doors...More

Thank Francisco c
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 27 March 2018

Hi Francisco C - Thank you for your review and for staying with us. We greatly appreciate your feedback and we value it. We also value hard work and professionalism and we want all our team members to act in that way. Will you please...More

Reviewed 23 March 2018

This is a great location in the heart of Chicago and the Magnificent Mile. The beautiful hotel is located in Chicago close to all the great places to see and visit. The entry was warm and welcoming and the staff were quick to check me...More

Thank TravelingManKRusso
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 24 March 2018

Hi TravelingManKRusso - Thank you very much for posting your review. We are thrilled to hear that you enjoyed your stay, and that our helpful staff was able to assist you. Thank you again for your review and we look forward to seeing you again...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$132 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$132 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
4 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
29 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
29 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Get a different hotel"
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"Dont bother"
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"204 was near elevator. Rugs. If u like em..."
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"Great water pressure on the second floor and can use stairs."
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