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Holiday Inn Express Hotel Cass

Expedia.comUS$477*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel Cass
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1,010 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel Cass
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Showing 899: English reviews
Santiago
Reviewed 30 September 2013

We stayed 6 nights and this hotel has really great value. Great location at just two blocks of the Michigan Ave. Express breakfast is more than you can expect for a 3* hotel. As improvement I can mention that air conditioning is noisy specially in the 8th floor where I stayed.

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Helpful?
Thank Juanpi_Garcia
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Juanpi_Garcia! We are so glad you enjoyed your stay at our hotel (and especially our hot complimentary breakfast). Thank you for your air conditioning suggestion. Have a great day and we hope to see you again soon.

Reviewed 28 September 2013

Great location but the rooms were beyond tiny and in poor condition. If you wanted to open the door all the way you had to put your suitcase on the bed. Way too small for two people. Wallpaper was peeling off and the decor was not attractive. Not worth the expense of almost 180 plus tax

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Helpful?
Thank Rachael K
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Cass, responded to this review

Dear Rachael K, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the room. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome...

Saint Louis, Missouri
Reviewed 24 September 2013

I was very pleased with my experience at this hotel. The price was good for my needs and the location was perfect, just a short walk to Michigan ave. I was not expecting the same level of service you would receive at a higher priced hotel, but I did receive it. The bellman immediately had my bags out of the...

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Helpful?
Thank Skip A
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Skip A, thanks so much for your review. We're thrilled you enjoyed your stay with us. We also appreciate your kind words for our bellman! We hope you'll come and visit our gem of a hotel again sometime soon - thanks again.

Niagara Falls
Reviewed 24 September 2013

Booked two rooms for a guys weekend. We liked the location of the hotel. Price was a little on the high side, but it was in downtown Chicago, so it was to be expected. We had a room with a view, but they are very few in the hotel, because of its odd shape and location. The rooms were small,...

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Helpful?
Thank McBone
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review McBone! We're absolutely glowing from your kind words on our staff. We work very hard to ensure our guests have the best experience possible and are so glad you did! Unfortunately the noise from the parking garage is a result of our location in the heart of downtown. Thanks again and we hope to see...

Ohio
Reviewed 21 September 2013

This is a smaller hotel with a great history. Rooms are small but updated and clean. Service is wonderful. I stayed here by myself visiting my son. Its convenient to the red line making it easy to meet up and get from the airport. The location is right near many restaurants and shopping. If you are looking for a reasonable...

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Helpful?
Thank casscop
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review casscop! We're thrilled you enjoyed our charming property and we were honored to host you while you were in town visiting your son. Thanks again and we hope to see you again soon!

Yorktown Heights
Reviewed 20 September 2013

I too selected this property based on the reviews. The hotel calls this a "European Style" hotel. Having never been to Europe I thought this meant simple furniture and a continental breakfast which is provided. It meant tiny rooms! Still I was very comfortable. The bathroom was clean and pleasant and the bed very comfortable. The staff was very friendly...

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Helpful?
Thank Neal F
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Neal F. We're thrilled you enjoyed our helpful staff, phenomenal location, comfortable bedding and delicious complimentary hot breakfast. Thanks again and we hope to see you again soon!

Bristol
Reviewed 16 September 2013

Selected this hotel based on reviews on TripAdvisor-how accurate they were! Smaller older hotel with many excellent points and few quirks due to age of hotel mainly but certainly didn't detract from a great stay. From arrival, the great staff were friendly, efficient and set the tone for my stay. It is central and walking is easy to most areas...

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Helpful?
Thank Pete A
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review pjauk! We're so pleased you enjoyed your stay with us. We must say we're quite impressed with your familiarity with the L! Kudos to you. We hope to see you again soon, have a wonderful day.

Haifa, Israel
Reviewed 15 September 2013

We stayed 3 nights in the hotel. The hotel is located very centrally, walking distance to most major areas of the city. Very friendly and helpful stuff, very good breakfast. the air-condition is a bit noisy, and the room are tiny but has everything we needed. Fare price for location.

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Helpful?
Thank sxa1995
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review sxa1995! We're so glad you enjoyed our convenient location in the heart of downtown Chicago and friendly, hardworking staff. We thank you again and hope to see you again soon.

Iowa City, Iowa
Reviewed 11 September 2013

The location, staff, and history of this hotel are all fantastic. We enjoyed our stay, but did find the space to be very cramped; from the breakfast area, to the elevators, to the room we stayed in. I would caution readers - the space issue has nothing to do with hotel staff! This is an historic hotel and as such...

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Helpful?
Thank Kieran L
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello Kieran L, thanks so much for your review! As you mentioned, we're proud of the restoration and updating we've done to our property, while keeping as much of the original charm and historical integrity as intact as possible. Thanks again and we hope to see you again soon!

Berlin, NJ
Reviewed 10 September 2013

It's in a great location, it's nice & clean & the staff is terrific! There's no restaurant there but I loved the included breakfast served in the lobby/lounge area because it makes it a lot easier to get going & get your day started. Our room was kind of small but we didn't have to spend much time there anyway...

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Helpful?
Thank MandMinNJ
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review MandMinNj! We're thrilled you enjoyed your stay and look forward to seeing you again on your next trip to Chicago. Have a great day!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: $184 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
5 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago
Las Vegas, Nevada
1 month ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high up room to avoid traffic noise”
submart, 1 May 2017 | Read review
“try to avoid staying close to elevator, could hear all night.”
ffamily5, 24 Mar 2017 | Read review
“Higher floors are best, above floor 8 at least”
, 16 Mar 2017 | Read review
“If you're concerned about room size, get a king room.”
TrixieP62, 13 Feb 2017 | Read review
“Ask for a room overlooking the city!”
A1434CXsusanc, 12 Feb 2017 | Read review
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US$477* /night
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Prices are for 1 room, 2 adults
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