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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(116 reviews)
“hi express”(12 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,104)
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Traveller rating
247
447
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66
33
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247
447
189
66
33
Show reviews that mention
All reviewsrooms are smallthe magnificent milehi expressgreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy pierwithin walking distancemichigan avefront desk staffwalked everywhere
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451 - 455 of 982 reviews
Reviewed 4 July 2014

If you are in Chicago, this Hotel is right for you, nice rooms, size of rooms are typical, the staff is wonderful they are caring and attentive at every turn. Please give them a chance hotel is close to everything, we were able to walk...More

Thank Ike1970
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 14 July 2014

Hi Ike1970, Thank You for taking the time to write a review. I am happy to hear that you enjoyed our location right in the heart of downtown Chicago, steps away from the best food, shopping and attractions. We would love to have you again...More

Reviewed 29 June 2014

We have a family of 5 and arrived on a Sunday and left on a Wednesday to book 2 rooms on the 8th floor. The rooms are small but clean and served our purpose. The service from the front desk to the cleaning staff was...More

Thank benzacki
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 June 2014

Hello benzacki, thank you for your review. Thank you for choosing to spend you family vacation at the Hotel Cass. I am glad you took advantage of our location right in the heart of downtown Chicago, steps away from the city's finest shopping, dining and...More

Reviewed 29 June 2014

A small hotel in a refurbished old building with very small but clean rooms that come with the minimal services and basic amenities one can expect from a budget hotel. Free daily breakfast is also provided in a dining area with limited seating. You can...More

1  Thank Y880
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 June 2014

Hi Y880, Thank you for writing a review. As you noticed Hotel Cass is a fully renovated historic hotel in the heart of the Loop, but our rooms are comparable in size to similar hotels in the downtown Chicago area. I am happy to hear...More

Reviewed 25 June 2014

Great location in River North, smack in the middle of most things you'd want to do. Very shopping and dining centric. Hotel was easy to find, just a few blocks from the Red line train. Check-in experience was fine, minimal wait time and efficient service....More

Thank nsvlbimmerguy
Reviewed 23 June 2014

The hotel is in a great location, the interior is clean and the staff were friendly and helpful. everything lived up the the quality of Holiday Inn express and I would absolutely recommend staying here to friends and coworkers for business or leisure. This is...More

Thank AtlantaJessica11
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 June 2014

Hi AtlantaJessica11, Thank you so much for writing a review. It makes me so happy to hear that you would recommend Hotel Cass to your friends and coworkers. I am glad you enjoyed your stay. Thank you again. Todd

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$118 - US$445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$118 - US$445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
4 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
29 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
29 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Great water pressure on the second floor and can use stairs."
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"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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"City View or High Floor"
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