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Hotel EMC2, Autograph Collection

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228 East Ontario Street, Chicago, IL 60611
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$417
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Traveller (560)
Room & Suite (204)
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel EMC2, Autograph Collection
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Book a unique getaway at Hotel EMC2, Autograph Collection. Located in Streeterville, within Chicago, Illinois, our boutique hotel places you near all downtown has to offer and is walking distance to the Theater District, Navy Pier and a variety of shops and restaurants along The Magnificent Mile. Enjoy popular attractions such as the Field Museum of Natural History and the Art Institute of Chicago. Inside our hotel, experience upscale amenities and unparalleled services, including friendly greetings from robot attendants, Leo and Cleo, and assistance from Amazon Alexa. Savor creative dining at the Albert, our restaurant specializing in globally inspired cuisine and drinks. Retreat to our chic rooms featuring contemporary decor and Serta® Perfect Sleeper® mattresses with cool action gel memory foam. Host an impressive business or social event in one of our stylish venues, then wind down with a workout in our 24-hour fitness center. Take your travel experience to the next level at Hotel EMC2, Autograph Collection.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, Spanish
Hotel links
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525Reviews17Q+A73Room tips
Traveller rating
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Popular mentions
CyclopsReviews wrote a review 22 Jul
San Diego, California21 contributions
+1
If you are visiting Chicago downtown, the EMC2 is your hotel! We stayed on the 21st floor in a King Room and were pleased with our visit. The staff was always friendly and helpful. The rooms were tidy and clean. If you need towels, tissues or anything else, you can simply ask Alexa (amazon echo dot in each room). Cleo and Leo, which are the 2 service robots, will bring you anything you ordered through Alexa directly to your door (really enjoyed this feature). They also have 3 smart elevators that will transport you to your floor swiftly. The gym is 24/7 open and has a nice size, and includes typical cardio and strength exercise equipment.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Johnny wrote a review 12 Jul
4 contributions
Great rooms but horrific service. Didn’t change my towels on a 5 day stay after repeat requests. Other requests were just never answered. Awful. And the man at the front desk is just mean. No way I’d stay here again. Just utterly laughable service.
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Date of stay: July 2021Trip type: Travelled solo
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Response from Edgar Navarro, General Manager at Hotel EMC2, Autograph Collection
Responded 1 week ago
Good Evening Mr. Johnnyyeahyeah: Thank you for staying with us, and my sincere apologies that we did not meet your expectations on your recent visit to Hotel EMC2. I would love the opportunity to speak with you regarding the stay. I have sent you a private message and hope to connect with you.
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Addy F wrote a review 10 Jul
1 contribution
Daniel and Hailey went out of their way to make me and my friends stay the best it could be. They were so fun and positive and I really enjoyed interacting with them. The room was very clean and the beds were incredible! Overall one of the best stays I’ve had at a hotel!!
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Date of stay: July 2021Trip type: Travelled with friends
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STL_Shuffler wrote a review 5 Jul
Saint Louis, Missouri49 contributions26 helpful votes
Visited over July 4 weekend with the Mrs and two older kids. We love Autograph Collection properties, and while this one is probably best for couples, we made it work for the family. Location is perfect, steps from Michigan Ave with great views from the 22nd floor. Breakfast at the Albert was top notch, but the bar closed at 9pm. Is this Chicago or Little Rock? :) Anyway, very clean hotel, great linens, comfortable beds. A seating area would be great, but the rooms are on the small side so that’s not gonna work. The quirky decor and attention to detail were spot on. The little delivery robots were hilarious and a great touch. The only reason for the 4/5 rather than 5/5 was the valet service. The valets were rude, unprofessional, and unhelpful. On the other hand, service from the hotel staff was great, front desk and restaurant staff were genuinely pleasant. We’ll be back, maybe without a car next time. Great stay overall!
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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FloridaChief wrote a review 4 Jul
Sarasota, Florida177 contributions31 helpful votes
We come to Chicago a couple times a year and stay at many different places. This hotel ranks at the top. The location is great,the front desk are very helpful and always friendly. Edgar went out of his way to welcome us and give us great tips for breakfast. Our flight go in early and he was kind enough to get us a room at the top floor with great views. The breakfast is fabulous and so much different than most other breakfast places. Lots of different great options. All in all a place I would highly recommend. And don’t forget the robot Butler’s. They are a hoot!
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Date of stay: July 2021Trip type: Travelled as a couple
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PRICE RANGE
US$100 - US$457 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
195
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Frequently Asked Questions about Hotel EMC2, Autograph Collection
Which popular attractions are close to Hotel EMC2, Autograph Collection?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.4 km), and EscapeHouse Chicago (0.3 km).
What are some of the property amenities at Hotel EMC2, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel EMC2, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel EMC2, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel EMC2, Autograph Collection?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel EMC2, Autograph Collection?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at Hotel EMC2, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Hotel EMC2, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel EMC2, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel EMC2, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel EMC2, Autograph Collection?
Many travellers enjoy visiting Garfield Park Conservatory (7.9 km), The Rookery Building (1.8 km), and Macy's on State Street (1.1 km).