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Holiday Inn Chicago O'Hare

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603 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Tonganoxie, Kansas
Reviewed 2 November 2016 via mobile

This hotel needs some immediate TLC. The rooms are outdated I toilet in my room broke and I had to fix it. It wasn't that hard to fix but as the guest I shouldn't be having to fix broken toilets. I posted a picture of the elevator that looks like it hasn't been clean in a very long time. These...

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Helpful?
Thank Chubbs23rp
IHGService, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Chubbs23rp, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your kind words regarding our staff. However, we regret letting you down on some aspects of your stay, particularly with the room condition being below par. Please be assured that...

Yakima, Washington
Reviewed 22 October 2016 via mobile

The hotel is currently being updated (mainly in the lobby area). Rooms was nice and clean and the staff was friendly. Had breakfast in the restaurant that was pretty good - options other then a continental breakfast.

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Helpful?
Thank Snow_1080
Austin, Texas
Reviewed 20 October 2016 via mobile

The Holiday Inn Chicago O'Hare is not a hotel I will return to. Front desk staff that are not in a hurry or eager to help the guests; shuttle bus drivers with an attitude, and housekeeping carts that's live in the hotel hallway so you have to squeeze by them to get down the hallway..... Not the typical picture of...

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Helpful?
Thank extremerevely
Treasure Island, Florida
Reviewed 19 October 2016

I had one evening's stay here while on business. Although the lobby was a bit noisy with the construction upgrades, my room was clean and easy to find. The cocktail lounge was spacious and busy. Service was good, as were appetizers and drinks. Shuttle bus to airport was timely.

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Helpful?
Thank Rich H
Barrington, Illinois
Reviewed 18 October 2016

The hotel is going through upgrades to a dated interior. Good restaurant on first floor. Rooms size OK but there is no side chair to sit in other than the desk chair. Curtains outdated and mine had a rip in it. Overall just average, however close to all shopping and restaurants in the area as well as Ohare.

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Helpful?
Thank mark s
Michigan City, Indiana
Reviewed 17 October 2016

Stayed at this property for a night and it was a nightmare. Checked in late and got a room with a dirty bathroom, hair on a bed sheet, internet didn't work all night, breakfast was pricey and bad in taste. I would never come back to this property again.

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1Thank DL213
Allentown, Pennsylvania
Reviewed 16 October 2016

I just wanted to give some feedback on my stay at the Holiday Inn O'Hare recently. My stay was my worst experience with Holiday Inn ever so I felt I should let others know. To summarize my issues, they were as follows: 1. Arrived about 7:00pm after a very long day and drive. Received my packet, got to my room...

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2Thank JTZ04
LaPorte City, United States
Reviewed 12 October 2016

I frequent this hotel when I am flying out of country. They offer a covered parking area for your vehicle while you are gone, for a fee. But its covered and they shuttle you to and from airport. I had forgot a bag of gifts on my return and the shuttle driver had brought it back to the counter for...

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Thank Greg A
Chicago, Illinois
Reviewed 6 October 2016

There is no parking as the hotel is under construction. The rooms are dirty and dated. In the ice machine/vending area was bags of trash, torn up floors and looked like a crack house. Someone had put 2 random pieces of tape across it which made it look worse. The non-smoking rooms smell like smoke. The bed was nice but,...

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1Thank hhfarm
Atlanta, Ga
Reviewed 30 September 2016

First of all yes this hotel is a little dated and some of the hotel may seem a little old. However, I really like this hotel. The staff are always friendly and helpful. The rooms have always been clean and nice. The restaurant has very good food and I've eaten there several times. The biggest plus is that it's a...

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Helpful?
Thank p5harri

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: $147 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#9 Best Value Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise level is good from any location.”
 of 5 bubbles tomi425, 14 Feb 2017 | Read review
“Enjoy the comfort of space to fit personal accommodation.”
 of 5 bubbles brandonreed86, 22 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles 677erneste, 26 Sep 2016 | Read review
“Near to the airport!”
 of 5 bubbles RebecaL16, 15 Sep 2016 | Read review
“High floor rooms have great Chicago view”
 of 5 bubbles Maciexx, 31 Aug 2016 | Read review
5 of 5