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Club Quarters Hotel, Wacker at Michigan

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#72 of 187 Hotels in Chicago
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Club Quarters Hotel, Wacker at Michigan
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1,351 Reviews from our TripAdvisor Community

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There are newer reviews for Club Quarters Hotel, Wacker at Michigan
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Showing 1,245: English reviews
Reviewed 15 May 2016 via mobile

The location was perfect. The people were super nice and very helpful, especially Pedro who greeted and help us around the city since it was our first time visiting, and made us feel very comfortable. The staff was very approachable, moved with a sense of urgency and always had the guests in mind like I have never seen in St....

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Helpful?
Thank Matt G
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear Matt G, Thank you for sharing your feedback on TripAdvisor. We appreciate you taking the time to post a review and recognizing our super team members, especially Pedro. We are glad he had an impact on your first visit to Chicago! We look forward to your return.

West Palm Beach, Florida
Reviewed 11 May 2016

I have stayed a several Club Quarter hotels, the facilities are not 4 star, more like 3. But a 3+, clean, nicely equipped. But what really makes them stand out is the location--thus the 4 star rating. They are always right in the middle of the business district. Perfect for budget minded business travelers not on an expense account.

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Helpful?
Thank Chris T
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear Chris T, Nice to see that you enjoyed your stay at Club Quarters Wacker and appreciate our great value. We are indeed designed for the business traveler and appreciate hearing that we meet those needs. We hope to welcome you back on your next trip to Chicago. Kind regards,

Monmouth Beach, New Jersey
Reviewed 10 May 2016 via mobile

We were excited at the excellent location. Checked in and were told that one of the two elevators (app 30 stories in building) had a broken part and that we should plan a little extra time for the elevator ride. Front desk warned that part would not come during our weekend stay. "Little extra time" was BIG understatement! Shared crowded...

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Helpful?
Thank mbfrequentdiner
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you, mbfrequentdiner, for your candid review. Our elevator repair is indeed in process and it is taking longer than we would like. I apologize for any wait you experienced and hope you will give us another try on your next visit. I agree with you that our location is first rate and is ideal for experiencing all the city...

Madison, Wisconsin
Reviewed 9 May 2016

Great location and not a mega-hotel, there is a personal touch at Club Quarters right in the middle of it all. Chicago is very walkable from the location at the river and Michigan Ave. Everything was friendlier and more personal than usual. There is some noise from the street at night, even 15 or 20 floors up, and rooms are...

Review collected in partnership with this hotel
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Thank julienW7604WR
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear julienW7604WR, Thank you for choosing Club Quarters Wacker and for your kind review. I am delighted you found the staff friendly and personable...especially Pedro. I will be sure Pedro and the entire team sees your review and my thanks as well. We are so proud of our prime location in the heart of the city and happy you were...

Jersey City, New Jersey, United States
Reviewed 6 May 2016

seth and pedro are all stars helped me check in early after only sleeping an hour gave me a map of all the highlights of chicago extremely accommodating they need raises and hold seminars on how to provide the same customer service at the club quarters in all nyc locations

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Thank Don Carlo I
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you Don Carlo I, for taking time to share your feedback about Club Quarters Wacker and our wonderful team members Seth and Pedro. I am delighted to hear their service exceeded your expectations! I agree they are "all stars" and I will be sure to recognize them both. We hope to have the opportunity to be of service to...

New Orleans, Louisiana
Reviewed 6 May 2016

Booked a room Fri/Sat night for myself & Fri for my daughter. Daughters flight from NY got oversold & she got bumped to Sat. Tried to change her's from Fri to Sat but because it was prepaid they refused but I was welcome to book an additional night. I could understand it if they were sold out Fri night &...

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Thank TOM S
Reviewed 5 May 2016

CQH was the perfect hotel for celebrating my birthday in the city! Great local, quiet and relaxing, and the staff were very friendly and accommodating. The club lounge is perfect for relaxing after a long day of shopping. I will definitely be back!

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Thank Nancy B
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear Nancy B, Thank you for choosing to stay at Club Quarters Wacker during your birthday celebration in Chicago. We are so delighted you were happy with your accommodations and found the staff friendly. We agree that our location is ideal for enjoying all the city has to offer. Happy Birthday Nancy... we look forward to welcoming you back on...

Palos Hills, Illinois
Reviewed 2 May 2016

May 1st 2016 Trump International Hotel visit/parking and Club Quarters stay this weekend and everything was great as always* Great Room and views of the Chicago River from the 14th floor. Special thanks to Tim and Pedro who work the Front desk, in the Lobby. Also thanks to Alex in Maintenance/Housekeeping.

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Thank Thomas F
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you, Thomas F, for your return visit to Club Quarters Wacker and for your kind review. I am so happy that Tim, Pedro and Alex were able to assist you during your stay. I will be sure to share pass along your comments and my thanks as well. We will look forward to welcoming you back again on your...

Battle Creek, Michigan
Reviewed 2 May 2016

Great view of river, staff was very friendly and helpful doorman went above and beyond to flag a cab down for us in the rain. Downside only 1 elevator working took over 15 min to get an elevator downstairs other than that well worth the price.

Review collected in partnership with this hotel
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Thank U8700WCdavidw
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for posting your review of your experience at Club Quarters Wacker. I am so glad you were able to take advantage of our iconic views during your visit. I will be sure to pass along your kind comments to the staff, especially the doorman. I do apologize about your wait for the elevator and the wet weather. The...

Hamilton, Canada
Reviewed 29 April 2016

The only great features of the hotel are the price, location and the view. If u r looking for a good quality stay this is not ur choice. Very tiny rooms, cold, old, u feel u want to leave the room and go out. Though the service is excellent. I think this hotel has an extrodinaty potential if they pay...

Review collected in partnership with this hotel
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Thank Aban B

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Club Quarters Hotel, Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 

Additional Information about Club Quarters Hotel, Wacker at Michigan

Address: 75 East Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $154 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago
Hotel Style:
#44 Luxury Hotel in Chicago
#48 Romantic Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Club Quarters Hotel, Wacker at Michigan staff and other travellers.
18 questions
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Questions? Get answers from Club Quarters Hotel, Wacker at Michigan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of river!”
missa4695, 21 Apr 2017 | Read review
“All good. Confortable ”
Choyer22, 20 Apr 2017 | Read review
“River view rooms are excellent”
wenhaoZ, 13 Apr 2017 | Read review
“They have fridges and microwaves in some of the non-kitchenette rooms - you just need to ask.”
Sue11Blue, 17 Mar 2017 | Read review
“Room was clean and comfortable. We choose a queen room with pull-out couch and both were very comfortable. ”
BriWags, 17 Mar 2017 | Read review
5 of 5