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Waldorf Astoria Chicago

Expedia.comUS$355*
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#15 of 187 Hotels in Chicago
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Waldorf Astoria Chicago
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2,207 Reviews from our TripAdvisor Community

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Chicago, United States
Reviewed 2 days ago NEW

The room (#1006) was very good. The service was superb. The house courtesy car made several of our activities much more convenient. Overall, it was the best hotel I have stayed at. The only suggestion I have is that maintenance replace the finial on the floor lamp - it was missing. Thank you.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank johnpZ7619ZI
Hartford, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

We visited Chicago for a 5 day weekend, staying at the Waldorf. Absolutely wonderful! The room was gorgeous and very clean. Great bathroom (tv in one of the mirrors) and plenty of room overall. The bed is also very comfy. The fitness area was great- plenty of treadmills, bikes, etc. and a full spa. We ate in the bar the...

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Helpful?
1Thank Yodaman100
About Hotel's Favourite Review
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Yodaman100, Thank you so much for taking the time to share such candid feedback of your most recent visit with us on TripAdvisor. It gives me such great pleasure to learn that you enjoyed all of the different components of your visit, especially the amenities the hotel offered and our location in heart of our charming Gold Coast. It...

Newnan, Georgia
Reviewed 4 days ago NEW

Our stay at the Waldorf was outstanding. The Deluxe King room with the fireplace we stayed in was beautiful and relaxing. Prior to our arrival I requested champagne and chocolates be delivered. The concierge staff especially Sofia was amazing and made sure all of our requests were taken care of. In the morning we ordered room service. The French toast...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Tonya G
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Tonya G, Thank you for taking the time to share such candid feedback of your most recent visit with us and thank you for your positive comments pertaining to Sofia's assistance. She is indeed a great asset to our team. I have shared them with her and the entire staff for comments like yours are what continue to inspire...

Pelham, New Hampshire
Reviewed 5 days ago NEW

The hotel is absolutely beautiful. I was disappointed with the staff. They were very friendly, but not very informative. I was there for three days and did not find out until the third day that they had a car service available. Also, I was never informed about the exercise facility. I paid for a five-star hotel and was unable to...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank michaeljfarris
Marlene P, General Manager at Waldorf Astoria Chicago, responded to this review

Dear michaeljfarris Thank you for your feedback with regard to your recent visit with us. I sincerely regret to read that your visit fell far below your expectations. On the one hand I am delighted our team members were friendly, however, without providing useful or specific responses for your needs we fall short in your expectations and our own. Please...

Oregon
Reviewed 6 days ago NEW

Very nice hotel. Good location for for shopping and great restaurants nearby to eat and drink. Safe to walk around at all hours of the day or night. Across the street from a drug store and a grocery store!

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank dreamland08
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dreamland08, Thank you so much for sharing your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to learn that you enjoyed exploring our charming Gold Coast. It is indeed a fantastic neighborhood with so much to offer. We will look forward to our next opportunity to serve you when your travels bring you...

Concord, North Carolina
Reviewed 6 days ago NEW

We recently stayed for 4 days on a pleasure trip to Chicago (had theater tickets to Hamilton). We really enjoyed the Waldorf Astoria. The location is great - very convenient to some of the best of shopping and restaurants. We also got a great AAA rate on a wonderful suite on the 16th floor. We were very impressed with the...

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Thank PKARRA-Vacationers
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear PKARRA-Vacationers, Thank you so much for taking the time to share such detailed feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me such great pleasure to read that you enjoyed exploring our beautiful neighborhood and that our service team was able to make your visit a little more comfortable. I sincerely regret to read...

Chicago, Illinois
Reviewed 1 week ago

I felt this was comparable to the Four Seasons. I wish I had a reason to go back. But, there aren't a lot of rooms for large families like ours. Of course, as soon as the kids are big enough for their own room we will head back. It's perfect for an American Girl trip. You can even have toys...

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Helpful?
Thank momdadgirls
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear momdadgirls, Thank you for giving the Waldorf Astoria Chicago an opportunity to serve you and your family and thank you for sharing with us your feedback. I am pleased to read that you found our accommodations clean and comfortable and that our service team was able to offer efficient assistance during your stay. I do hope that you will...

Reviewed 1 week ago

Great location, excellent staff. Did not like the bathroom so far from the closet dressing area and no privacy in bathroom having glass doors. Other than that...everything else was good.Workout room was good too.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank rudycynthiam
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear rudycynthiam, Thank you for your feedback of you most recent stay with us. I am delighted to read that you enjoyed our location in the heart of our beautiful Gold Coast and that our team was able to make your visit more comfortable. I apologize for the inconvenience caused by the layout of your room. I do hope you...

Oak Park, Illinois
Reviewed 1 week ago

A friend and I recently spent a "girls' weekend" here and had a wonderful experience. We upgraded to a suite, which was well decorated and had a fireplace and balcony. One of the best things about the hotel is the staff. Everyone was friendly and eager to assist us in any way. I have stayed in some luxury hotels where...

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Helpful?
Thank Lottieann1030
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Lottieann1030, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your girls weekend in our beautiful Chicago. I am delighted to learn that you enjoyed the amenities the hotel offers and that our service team was able to make your visit a little more enjoyable. Thank you for your feedback pertaining to...

Los Angeles, California
Reviewed 1 week ago

This used to be a great hotel. Since Hilton took it over, it is more like a Hilton and less like a 5-star hotel. Food is corporate, rooms have slipped, even the staff attention is that of a hotel that is understaffed and impersonally treated. All that was special and "boutique" is lost. They need to make some big improvements...

Review collected in partnership with Waldorf Astoria
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2Thank Bthomer
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Bthomer, Thank you for your feedback with regard to your last visit with us. I sincerely regret to read that this last visit fell far below your expectations. I apologize for I know you have been a loyal guest of our hotel since the Elysian times and your loyalty has been highly valued and appreciated. Please know that your...

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07/05/2017 08/05/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $546 - $1,105 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#9 Spa Hotel in Chicago
#13 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
17 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suite with a balcony-Gold Coast view”
msangalang, 3 Apr 2017 | Read review
“several of their suite types offer private balconies with partial view of lake”
michaeln595, 20 Mar 2017 | Read review
“North views are the best.”
chrishV8466BJ, 20 Feb 2017 | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
GoKate, 22 Jan 2017 | Read review
“My favorite room is the Astoria Suite with fireplace and terrace!”
Mom2MGirls, 18 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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