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Waldorf Astoria Chicago

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2,130 Reviews from our TripAdvisor Community

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Showing 2,071: English reviews
Woodridge, Illinois
Reviewed 9 March 2015 via mobile

This was our second stay here. And it was jus as great as our first! the staff was great and very accomadating. Our occasion was our one year anniversary and they brought us a beautiful desert tray! The room was clean and very relaxing!! I suggest anyone who stays here to buy bubbles for an amazing bubble bath!! We will...

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3Thank Maida M
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Maida M, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and for celebrating such a special occasion with us. I am truly pleased to read that both of your visits were enjoyable and memorable. I have shared your kind comments regarding your dessert tray with our pastry team. I am certain they will...

newport beach, United States
Reviewed 8 March 2015

I highly recommend this hotel jewel in Chicago. From the understated lobby to the impressive spa this establishment stands out because of the personalized attention we received. The location in the heart of great boutique shopping and proximity to fine dining makes this the perfect place to stay or have a business meeting.

Review collected in partnership with Waldorf Astoria
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4Thank Garth B
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Garth B, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient and that you were able to enjoy our Spa & Health Club. Thank you for your positive comments pertaining to our service...

Las Vegas, Nevada
Reviewed 8 March 2015 via mobile

The hotel itself is gorgeous. I really liked the entrance and how it is tucked in rather than right out in the street like a lot of places in the city. My wife and kids celebrated my birthday and booked the Gold Coast Suite (1264sqft)...Wow, what a room! If you want to spoil yourself, I highly recommend a stay in...

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4Thank Kevin S
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Kevin S, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate your birthday and thank you for sharing your feedback of your visit on TripAdvisor. It gives me great pleasure to read that you and your family found comfort in one of our Gold Coast Suites and that you truly enjoyed our In Room Dining service....

Reviewed 8 March 2015

Excellent Hotel, great people, great getaway with very nice spa, exercise facility . Some of the best food and in room dinning in Chicago. The entry/fountain area is so nice to be off the steep and safe.

Review collected in partnership with Waldorf Astoria
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3Thank A7243TDdavidb
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear A7243TDdavidb, Thank you so much for your review of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you had a pleasant getaway and that you enjoyed the various amenities the hotel has to offer, especially our Spa & Health Club and our In Room Dining service. We will look forward to...

New Orleans
Reviewed 4 March 2015

My husband and I took advantage of the "suite sale" being offered at the Waldorf and stayed in their Gold Coast Suite for 4 nights this past week. Wow.....what comfortable, luxurious accommodations! With over 1200 square feet in which to spread out, I could have stayed there for a month. As with our previous visit to the Waldorf, we have...

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3Thank SuzanneNewOrleans
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear SuzanneNewOrleans, Thank you so much for sharing your positive feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to learn that you found comfort in your Waldorf Suite and that you enjoyed the various unique amenities the hotel has to offer, especially our Spa & Health Club. Thank you also for your kind comments...

Muskegon, Michigan
Reviewed 4 March 2015

My mom and I stayed her for some rest and relaxation. From the minute we pulled into the circular drive, we were treated liek royalty. We arrived at 9 am, well before check in time. They had out room already for us. Our bags were brought up to our room for us. We opened the door and were pleasantly greeted...

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2Thank RunningTink
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Running Tink, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you and your mom were able to relax and had a unique restful visit. I have shared your detailed comments with our entire staff for comments...

kalamazoo
Reviewed 3 March 2015

The staff is warm and welcoming, the hotel is quiet and the rooms are beautiful and comfortable. I love driving into the courtyard of my favorite hotel in Chicago. I have only used the spa twice, but it was lovely as well.

Review collected in partnership with Waldorf Astoria
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4Thank londontobrighton50
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear londontobrighton50, Thank you for your review of your most recent stay at the Waldorf Astoria Chicago. We are delighted to read that you enjoyed your room, that our service team made you feel welcome throughout your visit and that you particularly enjoyed the privacy of our courtyard. We are thrilled to learn that we have become your favorite hotel...

Reviewed 3 March 2015

Very close to Michigan Ave and a wonderful new hotel. The rooms were amazing and so was the service. Hotel provided a free Mercedes car service for a 2 mile radius. I would definitely recommend this hotel to anyone traveling to Chicago. Room was spacious and large and came with a fireplace which was a great touch for the winter...

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4Thank Babak91
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Babak91, Thank you so much for taking the time to share your positive feedback of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that you found the hotel’s location convenient and that you found comfort in your room, especially by the warmth of the fireplace. Thank you so much for recommending our hotel....

Columbus, United States
Reviewed 1 March 2015

This is a great hotel! The rooms are very nice, the staff is genuinely helpful and the no tipping policy is much appreciated. I have stayed here 10-12 times and have received a very consistent level of service each time. The house car that is available to take you on short trips is a big plus.

Review collected in partnership with Waldorf Astoria
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4Thank James W
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear James W, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you also for taking the time to share your candid feedback on TripAdvisor. Your loyalty and patronage are highly valued and appreciated. I am truly delighted to read that our service team efficiently assists when you visit with us and that...

Pelham, New York
Reviewed 25 February 2015

We stay here in June 2014. The hotel was in great shape - newly renovated. Our room had a very warm feeling with a nice sitting area and a fireplace. Overall it was one of the nicest urban hotels that I've stayed at. It's also centrally located

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3Thank anna78
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear anna78, Thank you so much for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me great pleasure to read that you found comfort in your suite, and that you especially enjoyed the warmth of the fireplace in the living area. I am also delighted to read that you found the hotel conveniently...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $514 - $896 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Expedia, Booking.com, TripOnline SA and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#11 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My favorite room is the Astoria Suite with fireplace and terrace!”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“If possible try to get a balcony at least”
 of 5 bubbles R8789GRmarkw, 6 Jan 2017 | Read review
“If you want to romanticize your trip, ask for a suite with a fire place. Very nice!”
 of 5 bubbles bryans540, 28 Dec 2016 | Read review
“worth the upgrade to a suite!”
 of 5 bubbles 363caroll, 13 Dec 2016 | Read review
“The suites are so lovely they are worth the splurge!”
 of 5 bubbles dasullivan2016, 26 Nov 2016 | Read review
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