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JW Marriott Chicago

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#41 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Chicago
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1,354 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Chicago
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Showing 1,311: English reviews
Sunnyvale, California
Reviewed 2 February 2017

The JW Marriott on the loop in downtown Chicago benefits from the quality of its restaurant, Florentine. It's 24 hour room service has the same quality as the restaurant and enough variety no the menu to order from several times. Hotel has a nice light citrus smell and everything feels of a nice quality.

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Helpful?
1Thank Edikochan
Management response:

Thank you! We truly appreciate you providing your feedback from your most recent stay here at The JW Marriott Chicago. Your kind words regarding our rooms and food & beverage will be shared with our team. We hope your journey brings you this way again soon. Mercedes R.

New York City, New York
Reviewed 1 February 2017

I tried to book through the Marriott site, but could not as it told me there was an error. I switched computers and got the same answer, to I booked through Expedia. Bad move as this knocked out my free wifi and there is NO 4G access in the room. The arrival was very nice, the room was as expected....

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Helpful?
Thank Michael T
Don L, Manager at JW Marriott Chicago, responded to this review

Dear Michael T, I deeply apologize for any errors you might have experienced during the reservation process. I would also like to apologize that you did not find your room immaculate upon your arrival. If you would kindly reach out to a hotel manager at (312) 660-8200, we would very much appreciate the opportunity to discuss your stay with you.

Rockford, IL
Reviewed 1 February 2017

With business downtown in the financial district (Federal Reserve Bank, Board of Trade, Banks), a great place to stay as everything is walkable About a $60.00 cab ride from O'Hare. just blocks from Union Station (train & buses). Only here one night, did not try food nor bar. Nice restful sleep.

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Thank BossRino
Fox Lake, Illinois
Reviewed 29 January 2017

A touch of luxury in the heart of downtown Chicago. It is located near the theaters in the center of the city. The staff is very friendly and helpful and the rooms are luxurious and spacious. If you have a chance order room service.

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Thank Andrew C
Minneapolis, Minnesota
Reviewed 28 January 2017 via mobile

I unfortunately only spent one night at the hotel, so I was unable to visit and experience all of the hotel's amenities. The rooms are fantastically comfortable. As with any hotel, room service prices were on the higher end, but food was definitely good.

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Thank jdx509
Birmingham, Alabama
Reviewed 24 January 2017

Very nice hotel in downtown Chicago. It's two doors down from Willis tower. Such a prime spot for walking the city. Just a short walk to the art museum and the skycloud bean. Very historic beautiful looking building and its very very nice and clean inside. My room was very nice and the bathroom was amazing. Great experience staying here.

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1Thank RandyAnnaWebb
Reviewed 22 January 2017

Pictures cannot describe how beautiful this hotel is inside and out. The front desk staff, concierge and doormen were so very eager to be helpful as I was traveling alone with my tween daughter and had not visited Chicago for almost two decades, so I had a lot of questions about directions and best places to eat. We were in...

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Thank Julie F
wilmington,nc
Reviewed 18 January 2017

This hotel may be a few blocks (very walkable) from the Magnificent Mile, but I liked it that way- it was a bit quieter, and you are only a block or two from the Willis Tower (the former Sears Tower). The lobby is spacious, the workout space is one of the best I have seen in a hotel, and there...

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1Thank wilmymom
Midland, Michigan
Reviewed 16 January 2017

I have stay here on my trips to Chicago. It is a few blocks from the Magnificent Mile but you save a few dollars staying a little off the main drag. Easy walking distance to shopping, theatres, and trains. Parking was good and the staff at all levels is really nice and helpful.

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Thank stinkydeer
Milwaukee, Wisconsin
Reviewed 16 January 2017

We drove to Chicago to do some after Christmas shopping. We left our car with the valet service and the valet personnel told us that there was a strong odor of gas once our car's ignition was turned off. We took our car to a nearby Cadillac service where they ran a diagnostic test and we were told that our...

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1Thank Bess W

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge-JW Marriott Chicago
The Lounge-JW Marriott Chicago
Cuisines: American, Bar, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 

Additional Information about JW Marriott Chicago

Address: 151 W Adams St, Chicago, IL 60603-3601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $295 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Reservation Options:
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Also Known As:
Jw Marriott Chicago Hotel Chicago
Hotel Style:
#14 Business Hotel in Chicago
#15 Spa Hotel in Chicago
#23 Romantic Hotel in Chicago
#25 Green Hotel in Chicago
#28 Luxury Hotel in Chicago
#34 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Chicago staff and other travellers.
7 questions
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Elkhart, Indiana
over a year ago
Kansas City, Missouri
New York

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Questions? Get answers from JW Marriott Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floors are the best - - - pay the extra.”
 of 5 bubbles TravelGalBT, 1 Mar 2017 | Read review
“Closer to Elevator”
 of 5 bubbles 790jacobd, 15 Feb 2017 | Read review
“If you want a very quiet room, get an interior view of the atrium. The hotel is near the train and exterior rooms can hear the train.”
 of 5 bubbles Edikochan, 1 Feb 2017 | Read review
“Lower floors, no rooms have views of anything in particular”
 of 5 bubbles BossRino, 31 Jan 2017 | Read review
“Room facing the Willis Tower”
 of 5 bubbles andrewcQ8899OC, 29 Jan 2017 | Read review
5 of 5