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Hyatt House Chicago - Medical / University District

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1835 W Harrison St, Chicago, IL 60612-3771
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Traveller (47)
Room & Suite (31)
Dining (13)

About

#121 of 220 hotels in Chicago
Location
Cleanliness
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Value
Make yourself at home at our new hotel in the Illinois Medical/University District. Our hotel offers spacious rooms, free breakfast, and easy access to Rush University Medical Center, Jesse Brown VA Medical Center and University of Illinois Hospital.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English
248Reviews2Q+A1Room tip
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bbailey02 wrote a review Yesterday
Cedar Rapids, Iowa6 contributions3 helpful votes
The Hyatt House is a very nice hotel, but the parking can be a challenge. They do have onsite parking (we were told is $20 a pass, but was never offered or told how we could get one of those passes). They said the 2 nights that we were there all the onsite parking was sold out. We had 2 options, park at a ramp that was 1 block a way for $30 a night or park at another ramp that was 2 blocks away for $20 a night. You are allowed to park out front to unload, etc., but it is an inconvenience to say the least. The breakfast was very good.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johnny1499 wrote a review 16 Mar
Mishawaka, Indiana2 contributions
The parking at this facility is the absolute worst in the city. And the customer support for overcharges that I am left stuck with is deplorable. I will never stay here again. Promised me a king size bed and room and only Queen available after I paid.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 5 days ago
Thank you for sharing your feedback, Johnny1499. We regret that your experience with us was less than ideal. Were disappointed to hear the service you received wasnt up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope youll give us another chance to show you the service were truly capable of providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ksr0gers wrote a review 14 Mar
Canton, Illinois1 contribution
We stayed at this hotel because of its proximity to Rush Hospital down the road. The lobby is bright and spacious with nice sized rooms. Key cards are necessary to use the elevator to your floor and appeared to be clean and well maintained. Bathroom was clean and maintained with soap/shampoo/conditioner dispenser on the wall. Bedding was also clean and comfortable. The only complaint I have was the very limited parking on site. There was none available during our stay which required us to park off site and walk back to the hotel. Be aware of this if you have health conditions that inhibit you from walking a city block.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 1 week ago
Thank you for taking the time to share this 4/5 review, ksr0gers! Were so glad to hear your time with us was so enjoyable! Were delighted you appreciated our ideal location, spacious, clean accommodations, and comfortable bedding. We care deeply about the comfort and satisfaction of our guests so well address your concerns regarding our parking service with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brennan M wrote a review 13 Mar
Iowa City, Iowa7 contributions
Looked interesting on the app. Location was perfect for a business dinner in Oak Park. Wine list in lounge could use an upgrade. Room was extremely clean and comfortable. Bed and linens were top tier. Very creative design. I’ll be back!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
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Rooms
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 1 week ago
Thanks for the amazing review, Brennan! Its lovely you enjoyed your time at Hyatt Place Chicago – Medical University District so much! We strive for excellence and your praise for our ideal location and clean, comfortable accommodations lets us know were doing our job. Were thrilled to have provided such a memorable and fantastic experience for you. We cant wait to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
njxfoi50 wrote a review Feb 2023
Cincinnati, Ohio1 contribution
Good and perfect for an affordable price and new hotel, quiet, very comfortable. Nice location, a few miles from downtown Chicago. Fitness room is big and spacious, elevator operates off card activation, no push buttons.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 3 weeks ago
Thanks for the great review, njxfoi50! It's wonderful you enjoyed your stay at Hyatt Place Chicago – Medical University District so much! We strive for excellence so we're thrilled you appreciated not only our quiet atmosphere and comfortable rooms, but also our prime location and great amenities! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beachin56 wrote a review Feb 2023
Union, Michigan4 contributions
This hotel met our immediate needs as my husband was having surgery at Rush (just down the street). Our room was very clean and bed very comfortable. The common areas were clean, bright, and uplifting. Having to stay at the hotel alone a couple of nights I appreciated the level of security having to use one’s room key to get to one’s floor. The food selections are limited to a bar menu but it was very good and the abundant free breakfast selection was very welcomed. The staff seemed to really care about the guests experience and that was much appreciated. I would stay there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 3 weeks ago
Thank you for the great rating, beachin56! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our clean, comfortable accommodations and kind staff, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vi27777 wrote a review Feb 2023
Caledon, Canada2 contributions1 helpful vote
Nice Hotel with a great location if you are attending a game at the United Centre. I would of gave the Hotel a 5 star if the staff member was slightly accommodating. She did not care at all. Very unprofessional, in my opinion. The other staff members were very good Unfortunately that staff member ruined my experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 4 weeks ago
We appreciate the time you’ve taken to share your feedback, vi27777. Although we’re delighted to hear that you enjoyed our ideal location, it’s disappointing to hear that you weren't completely satisfied with one of our staff members. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooey2023 wrote a review Feb 2023
Toronto, Canada1 contribution
I stayed here with my son who has significant special needs and staff went above and beyond to help us. Food was amazing - we ate here both days and breakfast was lovely - staff were so great to help us with everything.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 4 weeks ago
Thank you for the great review, Rooey2023! We're pleased to hear that you enjoyed your stay at Hyatt Place Chicago – Medical University District. It's wonderful to know that our kind staff and delicious cuisine left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brianlar0sa wrote a review Feb 2023
1 contribution
Beautiful Hotel. Marble floors in the hallways, and large spacious rooms with modern furniture. Building was easy to find. Interesting elevator system that requires your door key to activate. Food at the bar on the second floor was good.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 15 Feb 2023
Thanks for the excellent review, brianlar0sa! We're delighted your time at Hyatt Place Chicago – Medical University District was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our spacious and modern rooms as well as our secure elevator system and delicious dining options. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
652betty wrote a review Feb 2023
1 contribution
Excellent hotel to stay in; best customer service greatest complimentary breakfast and rooms spotless clean most importantly the safety they provide using room keys is the only way up to rooms, cafeteria, and lounge felt very safe and so very comfortable
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from A K, General Manager at Hyatt House Chicago - Medical / University District
Responded 9 Feb 2023
Thanks for the great review, 652betty! It's wonderful you enjoyed your stay at Hyatt Place Chicago – Medical University District so much! We strive for excellence so we're thrilled you appreciated not only our friendly staff and delicious breakfast, but also our clean rooms and safe property! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$158 - US$268 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoNear West Side / West Side / Illinois Medical District
NUMBER OF ROOMS
210
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HYATT HOUSE CHICAGO - MEDICAL / UNIVERSITY DISTRICT: UPDATED 2023 Hotel Reviews, Price Comparison and 146 Photos (IL) - Tripadvisor

Frequently Asked Questions about Hyatt House Chicago - Medical / University District
Which popular attractions are close to Hyatt House Chicago - Medical / University District?
Nearby attractions include United Center (0.8 km), Hawkeye's Bar and Grill (0.9 km), and Epiphany Center For The Arts (0.8 km).
What are some of the property amenities at Hyatt House Chicago - Medical / University District?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt House Chicago - Medical / University District?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt House Chicago - Medical / University District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt House Chicago - Medical / University District?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt House Chicago - Medical / University District?
Conveniently located restaurants include The Rosebud, Sweet Maple Cafe, and Stax Cafe.
Are there opportunities to exercise at Hyatt House Chicago - Medical / University District?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Hyatt House Chicago - Medical / University District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt House Chicago - Medical / University District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt House Chicago - Medical / University District?
Many travellers enjoy visiting Garfield Park Conservatory (3.9 km), The Rookery Building (3.4 km), and Macy's on State Street (3.9 km).
Does Hyatt House Chicago - Medical / University District have any great views?
Yes, guests often enjoy the city view available here.