Hyatt House Chicago - Medical / University District
1835 W Harrison St, Chicago, IL 60612-3771
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Room & Suite (31)
Dining (13)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#124 of 219 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Make yourself at home at our new hotel in the Illinois Medical/University District. Our hotel offers spacious rooms, free breakfast, and easy access to Rush University Medical Center, Jesse Brown VA Medical Center and University of Illinois Hospital.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
61Somewhat walkable
Grade: 61 out of 100
69Restaurantswithin 1 km
8Attractionswithin 1 km
1835 W Harrison St, Chicago, IL 60612-3771
Getting there
Illinois Medical DistrictChicago L4 min
PolkChicago L5 min
Car HireSee all Chicago car hire
270Reviews2Q+A2Room tips
Reviews
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The parking lot is a disaster. The lines need to be repainted in a color that is visible at night. Someone needs to monitor the vehicles. Cars that were not registered were parked in the lot. The drivers could not be located. The cars were all double parked.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel has spartan guest rooms & very dim lighting. It has no food service for evening meals (had to use Uber eats). When attempting to extend stay, ended up with 3 confirmation numbers. Security for access to building & elevators is very good. The liquor selection at the bar is quite limited.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Is this convenient for touristing around Chicago? Not really! But if you have to be anywhere in the area (I did, for work), then this hotel is the place to stay. Large rooms, free breakfast - this was my first experience in a Hyatt House property, and I was not disappointed.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First the positives: Room was modern and clean. Bed was comfortable and bedding was clean and comfy. Now the negatives: Had one desk clerk working during peak check-in time. Had to wait forever to check in. Was handed a key-card with a POST-IT NOTE on it on which they wrote my room number! Tricky, high-tech key entry to elevator was not explained at check-in, leaving myself and two other guests trying to figure it out together. Bathroom amenities were worst I have ever encountered in a hotel aside from a Motel-6. In-shower dispensers of shampoo, conditioner and body wash, a tiny bar of soap. That's it! There are better bath amenities at Red Roof Inns. The shower was HORRIBLE - zero water pressure. Lobby was shabby looking and dirty - lobby furniture was filthy. No food anywhere in building aside from 'snack bar' in lobby so if you are looking for more than peanut M&Ms, you will need to go out. I am shocked that this is a Hyatt property.…
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 1 week ago
Thank you for sharing your experience with us. We appreciate hearing both the positive aspects of your stay and areas where improvements can be made. Its great to know that you found the room to be modern and clean and that the bed was comfortable with clean and comfortable bedding. Providing a welcoming and clean atmosphere for our guests is a top priority. We apologize for any inconvenience caused during the check-in process. It is crucial that our staff make sure our guests feel properly attended to, and well address the need for additional support during peak check-in times. Additionally, we are sorry for not explaining the elevator entry system thoroughly upon your arrival. We understand that it may have caused confusion and will make sure our team is more proactive in providing necessary instructions. It is unfortunate that the amenities and the water pressure in the shower did not meet your expectations. We will communicate with our management to see how these areas can be improved. Regarding the cleanliness of the lobby, we apologize for any discomfort it may have caused, and we will take necessary measures to ensure that it is up to standard moving forward. We understand your disappointment regarding the food options in our hotel. We genuinely value feedback on how we can improve our on-site offerings, and we acknowledge your suggestion to broaden our food options to enhance guests overall experience. Our goal is to provide exceptional service and accommodations for all our guests. We are committed to learning from your experience, and we hope to have the opportunity to show you our dedication to this in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay at Hyatt instead of Marriott for bedding is new and comfortable, breakfast included and atmosphere is upbeat. Worth the 2 additional block walk!!!! Hotel is well lite compared to Marriott. Rooms are less expensive and have high ceilings.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 1 week ago
Thank you for sharing your wonderful experience at Hyatt Place Chicago – Medical University District. It brings us great joy to know that our new and comfortable bedding, complimentary breakfast, and upbeat atmosphere played a significant role in making your stay worth the short additional walk from the Marriott. Were delighted to hear that you found our hotel well-lit, which helped create a warm and inviting environment during your visit. Additionally, its great to know that you appreciated the value offered by our rooms compared to the Marriott, including the high ceilings that contributed to a more spacious and comfortable ambiance. We strive to provide our guests with exceptional experiences and ensure that they feel at home during their stay. We appreciate your feedback and will maintain our efforts to continually improve and offer better services to our guests. Once again, thank you for choosing Hyatt Place Chicago – Medical University District for your accommodations. We hope to have the pleasure of welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk had terrible customer service and didn’t seem to want to be there. Took forever to get checked in and the girl kept rolling her eyes. Even after I apologized for nothing she still did acted annoyed we were there.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 1 week ago
Thank you for taking the time to share your feedback, emilyhamiltonconner. Were disheartened to hear about the challenges you experienced during your time with us. We regret that our team didnt go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so well address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service were accustomed to sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this hotel for the weekend of my son's wedding. It was not my first choice. However, I realize now that I chose wisely. This is an exceptional run and maintained hotel. The parking lot in the back eases your mind with respect to the challenges that parking in Chicago presents. The building is just beautiful as well as historic. I plan to make this my Chicago hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 2 weeks ago
Thanks for the great review, Don! Its lovely you had such a fantastic stay with us at Hyatt Place Chicago – Medical University District! Were thrilled you enjoyed our beautiful building and historic charm. We care about the happiness and satisfaction of our guests and your praise for our ambiance lets us know were doing our job! We look forward to seeing you again soon! Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came for a memorial service. It was easy parking and access to UIC. It made my stay very pleasant for a not so pleasant occasion. Staff was very nice. Rooms were very big and comfortable. I have stayed downtown before and paid much more for less.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 3 weeks ago
Thanks for the excellent review, stlbchecks! Were delighted your time at Hyatt Place Chicago – Medical University District was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our ample parking and prime location as well as our friendly staff and spacious rooms. Thank you again for your lovely review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was excellent to the United center, hotel was super clean and was in a very safe area I felt very comfortable and loved how tidy the hotel was. Staff was very friendly and helpful which added to the ambiance of the stay! My new go to hotel when visiting the city.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 5 weeks ago
Thanks for the excellent review, mmro344! Were delighted your time at Hyatt Place Chicago – Medical University District was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our prime location and cleanliness as well as our friendly staff and comfortable rooms. Thats what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building is beautiful and I loved learning about its history. Customer service was great. The bar has a few bites to eat and some cocktails. Lots of room to lounge around and relax outside of our room, as well as inside.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+hpchicagomud@thesocialstation.com, General Manager at Hyatt House Chicago - Medical / University District
Responded 30 Apr 2023
Thanks for the great review, Shelby! Its wonderful you enjoyed your stay at Hyatt Place Chicago – Medical University District so much! We strive for excellence so were thrilled you appreciated not only our amazing team and comfortable accommodations, but also our beautifully historic building! Your praise lets us know were doing our job! We cant wait to host you again soon for another amazing experience! Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$185 - US$330 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoNear West Side / West Side / Illinois Medical District
NUMBER OF ROOMS
210
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Claim Your ListingHYATT HOUSE CHICAGO - MEDICAL / UNIVERSITY DISTRICT: UPDATED 2023 Hotel Reviews, Price Comparison and 146 Photos (IL) - Tripadvisor
Frequently Asked Questions about Hyatt House Chicago - Medical / University District
Which popular attractions are close to Hyatt House Chicago - Medical / University District?
Nearby attractions include United Center (0.8 km), Hawkeye's Bar and Grill (0.9 km), and Epiphany Center For The Arts (0.8 km).
What are some of the property amenities at Hyatt House Chicago - Medical / University District?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt House Chicago - Medical / University District?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt House Chicago - Medical / University District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt House Chicago - Medical / University District?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt House Chicago - Medical / University District?
Conveniently located restaurants include The Rosebud, Sweet Maple Cafe, and Stax Cafe.
Are there opportunities to exercise at Hyatt House Chicago - Medical / University District?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Hyatt House Chicago - Medical / University District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt House Chicago - Medical / University District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt House Chicago - Medical / University District?
Many travellers enjoy visiting Garfield Park Conservatory (3.9 km), The Rookery Building (3.4 km), and Macy's on State Street (3.9 km).
Does Hyatt House Chicago - Medical / University District have any great views?
Yes, guests often enjoy the city view available here.