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This is my go to spot in Chicago! I travel every week for business and look forward to my weeks in Chicago so I can stay at The Gwen. Location and luxury can't be beat, but it's the service that makes me come back. From...More
Had a lot of fun staying at The Gwen for a recent theater weekend. The lobby area is beautiful. We were greeted with complimentary champagne when we arrived to check in. The building is attached to the Shops at North Bridge. Can walk right over...More
1 Thank David H
Management response:Responded 15 May 2017
Thank you very much for leaving such a wonderful review and for the five-star rating! I am glad to hear you enjoyed your overall stay and our proximity to all the wonderful shopping nearby. We here love to provide you with the luxuries and comforts...More
Writing this review for the 2nd time because for some reason the original review was approved, published but then later removed for some reason I don't know.
The hotel is in a good location and the room was comfortable. It didn't exactly feel as luxurious...More
1 Thank hna44
Response from Adrian G, Director of Operations at The Gwen, A Luxury Collection Hotel, Michigan Avenue ChicagoResponded 2 days ago
As a token of appreciation for taking the time to repost your feedback and for the billing inconvenience experienced during your last stay, I would like to offer you a complimentary upgrade to our best available suite and breakfast for two during your...More
The Gwen is centrally located to a number of points of interest. Little things bothered me about the hotel, though. The check-in and lobby are on the 5th floor and the elevators to the lobby from curbside are slow. Service for a sparse breakfast crown...More
1 Thank carlk479
Response from Adrian G, Director of Operations at The Gwen, A Luxury Collection Hotel, Michigan Avenue ChicagoResponded 3 days ago
First of all thank you for taking the time to provide us with your constructive feedback.
We are in the process of renovating our guest elevators and enhancing the arrival experience on the main floor with brand new flooring.
Your message has been...More
Our family stayed for 3 days while I attended a conference at the hotel. The room was very comfortable and well decorated. It is in a great location, too. We walked to Navy Pier, all along the Magic Mile, and Millenium Park. The staff were...More
US$236 - US$881 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#21 Family Hotel in Chicago
#55 Luxury Hotel in Chicago
Number of rooms
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Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale.
Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.