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The Gwen, a Luxury Collection Hotel, Chicago

Orbitz.comUS$311*
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#107 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$710*
US$311*
US$710*
US$311*
US$710*
US$311*
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The Gwen, a Luxury Collection Hotel, Chicago
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53 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Reviewed 4 days ago NEWvia mobile

I stayed at The Gwen last week for a conference. I thought the hotel was nice and in a prime location on Rush St, parallel to the Magnificent Mile. Easy to catch a cab or walk to your destination from this hotel. The room I had was on the 7th floor. It was small and had a view of a...

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Helpful?
Thank Matt C
Deerfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Had a lot of fun staying at The Gwen for a recent theater weekend. The lobby area is beautiful. We were greeted with complimentary champagne when we arrived to check in. The building is attached to the Shops at North Bridge. Can walk right over the sky bridge to Nordstrom. Rooms were spacious and quiet. We stayed here a few...

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Helpful?
Thank David H
About Hotel's Favourite Review
Management response:

Thank you very much for leaving such a wonderful review and for the five-star rating! I am glad to hear you enjoyed your overall stay and our proximity to all the wonderful shopping nearby. We here love to provide you with the luxuries and comforts of home, while you stay with us and I am very happy to see you...

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Good hotel - liked the location and room. Nice modern bathroom. Wifi was good and room service was quite good. Excellent gym. Good service as well from all the staff, which I appreciated. Adjoins a mall with direct access through the mall to Michigan Avenue. Lobby is on a higher level which is a design I always like as it...

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Helpful?
Thank Stephen M
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

The hotel staff were wonderful. Expedited my check in, and the bathrooms I remember from an earlier incarnation of the hotel were left intact (and are great!). Comfortable bedding and great service. Hotel was undergoing (or adjacent building?) electrical and other maintenance. Elevators, wifi and power from generator was sporadically off. For what I paid, it was a great value...

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Thank philatour
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

The Gwen is a recently modernised hotel with a classic art deco theme located just off the Magnificent Mile of Michigan Avenue. The location is perfect for shopping, sightseeing, and an easy walk to all of the big conference hotels. The rooms are spacious and well designed and the finishes are high end with super comfortable beds and massive flat...

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Thank Dave-and-Joy
Alexandria, Virginia
Reviewed 6 days ago NEW

Location...location...location. Service..service...service. What a treat to stay in this great hotel four nights. Excellent workout facility to work off the food from Eately (7 minute walk), Joe's Stone Crab (30 second walk), Lou Malnati's pizza (healthy 20 minute walk). The proximity to the Miracle Mile and the Lakefront is perfect. Was so impressed by front desk manager - Shrey -...

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Helpful?
Thank CoronaOldTown
Rockford, Illinois
Reviewed 6 days ago NEWvia mobile

Last minute booking through Hotwire and I was not disappointed. Door men were very helpful. One agent working check in, but went fast. In arriving to our room, was one of the most modern rooms I've ever stayed in. Extremely clean. Giant 60"+ TV. Bed was probably the most comfortable bedding and mattress I've ever slept on. Bathroom amenities were...

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Thank Kobe1187
New York City, New York
Reviewed 6 days ago NEW

We spent a weekend at the Gwen and had a good stay. The room was large, comfortable and quiet. The hotel interiors were beautifully designed in a contemporary style; while service was quick and flawless. However, the main entrance to the hotel is located under the drive passage and the hotel itself is a part of a big shopping center...

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Thank SvetaNYC
New York City, New York
Reviewed 1 week ago NEW

The rooms are modern, well sized and have giant flat screen TVs. Bathrooms & amenities are nice (although I don't like the large locker room style gel and shampoo in the shower). Housekeeping was good. The bar and patio seem like a nice place to have a drink. The staff to the extent we interacted with them was pleasant. Location...

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1Thank nyc892834
Austin, Texas
Reviewed 1 week ago

First, the location of the Gwen is excellent. Located right off of Michigan avenue within a 5 min walk to the Chicago river, 10 min walk to the Navy Pier, and a short uber to most other main attractions. It's also attached to Nordstrom and located in the middle of all the shopping on Michigan Ave. The hotel is not...

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Helpful?
Thank Doughbuy

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11/06/2017 12/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Terrace Rooftop Bar
The Terrace Rooftop Bar
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Introducing our newly transformed guestrooms, with splendid views of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. The newest member of Starwood Hotels and Resorts' prestigious group of Luxury Collection Hotels is an artistic icon that exudes timeless style and elegance. Housed within the landmark McGraw-Hill Building, The Gwen features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. The idea of a female artisan making her mark in a predominantly male design city depicts an exciting atmosphere of change. The building has been home to many stories in its illustrious past, and today The Gwen provides the ideal canvas for guests to create their own distinct memories. This 300-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. The inventory, which averages 380 square feet per guest room, includes rooms that are ADA-accessible. Guests of The Gwen can enjoy the use of plush bathrobes and slippers to make their stay more comfortable, as well as complimentary in-room basic Internet access (wired and wireless), a 42-inch flat screen television with HD stations, a surround sound system, a Keurig brewing system, and an in-room safe. Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining, and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman. ... more   less 

Additional Information about The Gwen, a Luxury Collection Hotel, Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611-3646 (Formerly Conrad Chicago)
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $309 - $998 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gwen, a Luxury Collection Hotel, Chicago 4.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad
Hotel Style:
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#21 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Gwen, a Luxury Collection Hotel, Chicago staff and other travellers.
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Questions? Get answers from The Gwen, a Luxury Collection Hotel, Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fado Irish bar 4 blocks away had free evening music. So much fun.”
burke56, 21 May 2017 | Read review
“Go to higher floors if you want a decent view!”
leahd684, 26 Apr 2017 | Read review
“ask for higher floor--corner rooms with view”
AKW52245, 24 Apr 2017 | Read review
“Higher floors have less A/C unit noise”
FKOEL411, 24 Apr 2017 | Read review
“1205 on the 12th floor was quiet and had a view of the Magnificent Mile.”
Smoakley19, 22 Apr 2017 | Read review
5 of 5
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US$311* /night
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AMOMAUS$710
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Prices are for 1 room, 2 adults
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