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W Chicago - City Center

2,639 reviews
#119 of 191 Hotels in Chicago
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Traveller (641)
Room & Suite (479)
Dining (46)
Overview
  • Excellent46%
  • Very good28%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from W Chicago - City Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,639)Write a Review
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1 - 5 of 2,549 reviews
Reviewed yesterday via mobile

This is nothing like other W hotels. Its being refurbished and the greedy people have decided to stay open and charge normal prices. You enter though a side entrance, and they have a makeshift counter. They say they have a restaurant and bar, I would...More

Thank Kewal B
Hotel's Favourite
Reviewed 14 August 2017

Had a fantastic weekend at the W Chicago - City Center. Celebrating my daughter's 21st birthday. Especially appreciate the staff (and specifically Eden Bernal) for making this a very special occasion. Lots of nice personal touches! Hotel is perfectly located and suggestions for restaurants were...More

1  Thank Clark D
Management response:Responded 25 August 2017

Hello Clark, Thank you for your wonderful review from your recent stay at W Chicago - City Center! I am so happy to hear your daughters birthday was a success, with help from our fabulous Eden! I look forward to passing on your kind words...More

Reviewed 2 days ago

I've stayed at this hotel multiple times as I've visited downtown Chicago. I tend to stay here in the winter months mostly as the crowds are small and the prices are good. I expect that the quality of enjoyment of the rooms here depends on...More

Thank INTrvlGy
Reviewed 3 days ago via mobile

It’s only getting three stars because of the young man that checked me in at midnight. His level of service was refreshing. However the rest of the stay not so much and the checkout was worse! I’ve never had such an experience. I won’t be...More

1  Thank HannahVI
Reviewed 4 days ago

I only gave this a 1 because there was no option to give it a 0. I recently stayed at the W City Center hotel in downtown Chicago. My husband and I usually enjoy staying at the W hotels and in large cities (such a...More

1  Thank BeccaDiaz
Response from Kellfra2, Executive Insider at W Chicago - City CenterResponded 3 days ago

Hello, Thank you for your feedback from your recent stay at W Chicago - City Center. I am very sorry to hear you had a less than enjoyable experience. I would like to discuss your stay more, if you are interested, please feel free to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$123 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#69 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$123 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#69 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (641)
Room & Suite (479)
Dining (46)
Amenities (41)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Ileana R
4 December 2017|
Answer
Response from Ryan Y | Reviewed this property |
I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby... More
1
Vote
Paulette1215
24 May 2017|
Answer
Response from Jason S | Reviewed this property |
There is a train station about a block away. I believe you still get the free trolley rides from Navy Pier or as of last summer you did. We ended up waiting for 45 minutes to get one on a Saturday though
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Room Tips
"Stay somewhere else"
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"Make quieter"
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"Nothing I can think of."
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"None - they are so hot you cannot sleep effectively"
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