The lobby of this hotel was pretty, but the room was a bit run down and the customer service is abysmal. It is a guarantee that you will need to call the front desk as there will be things wrong with your room- and it is also a guarantee that half the time they will not answer…
The lobby is pretty swanky. Bar area is really cool. The rooms are more eclectic than a regular hotel. More modern touches. I liked the decor, but the room was definitely small. The bathroom was a good size in comparison. The bed itself was pretty lumpy. In spite of the…
My friend and I stayed for 2 night and loved everything about the hotel, from the service to the amenities. I can’t thank the bartender Cheryl for her recommendations on things to do. The front desk, concierge and the operator on the phone were very helpful. I felt at home every…
The W is in a great location and the rooms are very quiet. From the cocktails we enjoyed when checking in to the breakfast Sunday morning everything was great. The concierge was very helpful in making a couple of special dinner reservations as well.
Everyone was so nice and friendly and everyone did their best to accommodate our needs. Would definitely stay again! The rooms were very nice and spacious and the bathroom was incredibly clean and well stocked.
"Excellent Property for Loop Access"
"Avoid unless you don't mind hot water only & no easy access wifi"
"Avoid internal viewing rooms."
"The larger rooms are roomy but mine was in front of the elevators so a bit noisy"
"Interior roomwill probably be quieter."