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Eden is the best! She will make anything she can to ensure you get a pleasant stay in Chicago. She got in touch a few days in advance of my arrival which was great because I hadn't had the chance to plan anything at that...More
Had a fantastic weekend at the W Chicago - City Center. Celebrating my daughter's 21st birthday. Especially appreciate the staff (and specifically Eden Bernal) for making this a very special occasion. Lots of nice personal touches!
Hotel is perfectly located and suggestions for restaurants were...More
2 Thank Clark D
Management response:Responded 25 August 2017
Thank you for your wonderful review from your recent stay at W Chicago - City Center! I am so happy to hear your daughters birthday was a success, with help from our fabulous Eden! I look forward to passing on your kind words...More
I stayed for one night and just literally slept here and only came back in the hotel at 10:30pm. The room was a single room (just perfect for 1 person but another would fit as well) but with a queen size bed and a clean...More
This hotel is wonderful. My wife and I decided to go on a weekend get away with out 3 month old daughter to visit Chicago for the first time. We took the train from Midway into town and were amazed by the beautiful architecture as...More
I have booked my trip through booking.com there was no warning about the construction. Rooms are small and worn out, breakfast is mediocre, nice staff, windows are soo dirty you cannot see outside. location is good but next to the elevated train line which creates...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby... More
I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby is smaller, no seating areas just the check in and coffee bar. No construction noise issues while I was there.
There is a train station about a block away. I believe you still get the free trolley rides from Navy Pier or as of last summer you did. We ended up waiting for 45 minutes to get one on a Saturday though