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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

PricelineUS$288*
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#74 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$299*
US$288*
Great Deal
US$299*
US$299*
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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3,023 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,905: English reviews
Reviewed 2 weeks ago via mobile

The hotel was amazing, staff was really friendly. Breakfast included and rooms were clean. I asked for dry cleaning and they brought my dress back the same day. We were impressed! Close to everything but parking was not included and cost us $67 per day.

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Helpful?
Thank Ghinwa H
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking a moment to share your experience with us. We are happy to hear that you enjoyed most aspects of our hotel. For parking, please be advised we do offer valet option for $65 overnight and self park for $46 overnight.

Boston, Massachusetts
Reviewed 2 weeks ago

Construction of a high rise building is going on in front of the hotel. Very loud throughout the day even on Saturday. Sirens and honking are standard undertone of the daily/nightly routine. Walls are thin, windows are not blocking street noise. Bring earplugs as it was suggested by other reviewers. There is rust around some bathrooms fixtures. Found roach on...

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Helpful?
Thank Lepke24
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with the TripAdvisor community. I’m sorry to hear that your recent experience with us at Embassy Suites Downtown Magnificent Mile was an unpleasant one. We take great pride in delivering the highest level of service and I’m disappointed to hear we failed to live up to that promise. We apologize...

Sao Paulo, SP
Reviewed 2 weeks ago

We`ve spent 5 nights at the hotel, arriving on a Friday afternoon. Our first impression of the hotel was terrible: too many people at the lobby, making it very loud and unpleasant. In the morning, when we went down for the breakfast, another surprise: very long lines and more people than the restaurant space could handle. And it was like...

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Helpful?
Thank daniabreu
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for taking the time to complete a review in regards to your most recent stay with us. It is through thoughtful feedback through guests such as yourself that we will continue to improve our service. I would like to apologize for the fact that your experience was not satisfactory. It is our goal to ensure that...

Reviewed 3 weeks ago

Second time I've stayed here. It was an amazing hotel experience. We checked in earlier than expected and they were very friendly and helpful with it. And checking out was equally as easy. 10/10 would stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jacobshaw0817
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Welcome back! We thank you for being your first choice hotel when traveling to Chicago. We look forward to your return next time you're in Chicago.

Sandusky, Ohio, United States
Reviewed 3 weeks ago

There was a little confusion about parking upon arrival (recently changed garages and failed to update website/inform staff) and the two gentlemen at the front desk during the evening weren't much help, but other than that, everything else was fantastic! Impressed with rooms, atrium, breakfast, etc. I feel like Embassy Suites are either spot on or a tad bit of...

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Helpful?
Thank Casey S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

You're very welcome and we thank you for taking the time to write a review from your recent stay with us. Since your visit we have updated our parking information on our website and we do apologize of the confusion that it had caused upon your arrival. We thank you for choosing us and welcome you back again next time...

Oakville, Canada
Reviewed 3 weeks ago

Great location, complimentary breakfast was cooked to order and lots of selection. Evening cocktails: the drinks were just okay but they did have fairly decent appetizers to go with it. The basil infused pink lemonade was a nice option for non drinkers. Overall, great for families or larger parties. Rooms would actually fit more than 4 people. We have a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristen M
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for your review! We appreciate your feedback in regards to the basil infused pink lemonade served at our managers reception. We are proud to announce our newest feature here at Embassy Suites with our live green wall featured in the Sky Lobby Atrium. The live green wall has fresh herbs ranging from fresh rosemary to thyme...

Las Vegas, Nevada
Reviewed 3 weeks ago

I attended a safety summit and a night stay at the Embassy Suites by Hilton Chicago Downtown Magnificent Mile. The quality of service is outstanding, the front desk team to management was on point. The food & beverage was the best. Next visit in Chicago, hopefully a vacation, I will stay at this great place.

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Helpful?
Thank Ron B
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to leave a review! We hope your safety summit meeting was a success and that our suites provided a well rested nights sleep. We look forward to having you again, next time you're in town whether its for business again or hopefully vacation!

New York City, New York
Reviewed 3 weeks ago

Very friendly staff, whether it be at check in or to answer general questions. Rooms clean. Beds comfortable. Coffee maker and safe in room. Wifi good. This is an ideal place to stay if you are looking for a decent hotel for under $200

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Helpful?
Thank bbmf4
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to leave a comment on our helpful staff! We are happy to hear that our staff was knowledgeable in helping to answer your questions. Also for what we have to offer hear at the Embassy Suites Downtown Magnificent Mile our value is tough to beat in the Chicago Downtown area. Thank you...

Reviewed 3 weeks ago

This hotel was perfect for a business/pleasure trip. We had a huge corner room, that was very comfortable. The staff at every level was very professional, personable and helpful. Every staff member from the front desk, bellmen, to housekeeping greeted us every time we passed by. You would have thought we were in a pricy 5 star hotel.

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Helpful?
Thank Joy S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for your review. We're happy to hear that you enjoyed the extra space in our king corner suites and that the service provided from our team was spectacular! And for what we offer our value is tough to beat. Thank you again for choosing us!

Reviewed 3 weeks ago

Please improve your check out hours. We need flexible people and policies in dealing with people. Hotel accommodations should accommodate guests and not the way around. They were not flexible even with HHonors

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D751SGpedrov
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and we're very sorry you were unhappy with our check out times. Based on availability we do offer extended check out times. Normal check out is at 11 A.M.; upon availability 12 noon checkouts may be granted, and anything after 12...

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11/06/2017 12/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $293 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Priceline, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Chicago Downtown Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#46 Luxury Hotel in Chicago
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
53 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We arrived early and were upgraded to 17th floor with city view. Beautiful views.”
maryjom742, 18 May 2017 | Read review
“Try to get a corner room”
goldmann, 15 May 2017 | Read review
“Higher up, away from elevator and not looking at the construction site”
  • Construction very noisy during the day
Lepke24, 9 May 2017 | Read review
“try to stay in the rooms in the edges of the hotel. this way, you will not have people walking by your room window.”
daniabreu, 9 May 2017 | Read review
“I choose a high floor to be away from the noise, but the property was actually really quiet.”
CaseyS209, 8 May 2017 | Read review
5 of 5
Priceline
US$288* /night
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EmbassySuites.comUS$299
Orbitz.comUS$299
Hotwire.comUS$299
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*Disclaimer
Prices are for 1 room, 2 adults
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