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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#74 of 186 Hotels in Chicago
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,874 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,764: English reviews
Colorado
Reviewed 14 November 2015

Great downtown location, easy walking distance to Navy Pier, Chicago River, shopping & restaurants. Parking adjacent to hotel but not included in room rate. Reception was friendly, rooms were average, a little noisy when hotel is full. The breakfast is busy, but the staff keeps food replenished and tables cleared. A comfortable stay in just the right location for our...

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Helpful?
Thank Harleyz
Chicago, United States
Reviewed 13 November 2015

#1) NO Concierge: Booked a stayed for Friday - Sunday. Throughout the entire stay, we did not see a concierge at the front desk. Attempted to rely on the front desk employees to recommend a good place to go dancing. They recommended Howl At The Moon. My group had been there before and we know that it was NOT the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sarah B
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us in regards to your most recent stay. I would like to apologize for the complimentary managers reception and cleanliness of your guest room not being up to your standard. We understand that there are many options when selecting a hotel in downtown Chicago and we are...

bacolod city
Reviewed 13 November 2015

I booked the room through a conference. I was looking forward to be able to walk to the Navy Pier in the afternoons after the conference. I was not able to do that, however, I was able to enjoy the room. The rooms were clean, beds comfortable and cleaned thoroughly every day. There was free wifi in the room, however...

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Thank aj t
Los Angeles, California
Reviewed 12 November 2015

The breakfast was first rate. Evening reception very nice. Close to Michigan avenue and the loop. Can walk to the subway. nice park next door. Nice lobby with excellent seating. The hotel is also close to Lake Michigan.

Review collected in partnership with Embassy Suites Hotels
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1Thank Robert Morris D
Silver Spring, Maryland
Reviewed 10 November 2015

We stay here every year for SOFA Chicago. The hotel rooms have gone through a renovation since 2014 and the hotel looks really great. However, some chips that had been spilled on the 14th floor carpet were not cleaned up for an over 24-hour period (how hard is it to get a vacuum out??) and trays of leftover room service...

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Thank Kay R
Reviewed 10 November 2015

About an hour prior to checking out a stranger walked into our room. She had 2 keys in hand and said she was assigned to the room later; she also said her keys didn't work and housekeeping let her in. Security and cleaning supervisor came up and did a key interrogation and said they would get back with us. When...

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Helpful?
Thank Theresa B
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience about your most recent stay with us. We would like to express our sincere apologies for falling short of our commitment to extend a rewarding experience due to this inconvenience caused during your stay. This is neither the standard nor the norm and we as a management team...

Houston, Texas
Reviewed 10 November 2015

Checked in - Stephen was super friendly, speedy, and competent (helped me resolve an issue super fast). Rooms - modern (not like other Embassy Suites). It's the type of room where you look at it and you know it's been refreshed/updated recently (nothing from the 70s, 80s, or 90s!). Bathrooms were clean (no dirty grout, etc..) Wifi - very fast...

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Thank Lisa Z
Reviewed 10 November 2015

On the one hand, an Embassy Suites is what it is, and that's why you go there. One shouldn't expect to be charmed or surprised, and this one mostly fits the mold. The location is great, near Navy Pier and the North Michigan Avenue shops and convenient enough for Millennium Park and the nearby attractions. The staff was pleasant, although...

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Helpful?
2Thank William H
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us.We sincerely appreciate your feedback and we're very sorry you were unhappy with the layout of our corner suite. We understand that there are many options when selecting a hotel in downtown Chicago and we are very appreciative that you chose to stay with us. It is...

indiana
Reviewed 9 November 2015 via mobile

This embassy suites is like most. Open concept, clean ,free breakfast that was very satisfying and free happy hour. The rooms are a little small but has a living room and one bedroom so it wasn't bad at all. A sink in the bedroom , one in the hall and one in the bathroom. A refrigerator and microwave also included...

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Helpful?
1Thank cdub1382
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our cook-to-order breakfast and complimentary managers reception. We appreciate you staying with us and we look forward to serving you again.

Denver, Colorado
Reviewed 8 November 2015

This is a typical, straightforward Embassy Suites in a nice location in downtown Chicago. It's been a few years since I've stayed here. The last time I commented that the rooms needed some updating. Well, that's been done. The rooms feel much more up to date and the sweet housekeeper was very proud of the remodel. The meeting rooms seem...

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Thank EdinColorado

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $174 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor away from the elevators. Much quieter than near the street, or near the elevators.”
 of 5 bubbles 751lisah, 16 Feb 2017 | Read review
“Premium city view suite was extremely comfortable for 5, if you can do it. Lots of families & groups. I didn't notice too much extra noise.”
 of 5 bubbles amwmom, 29 Jan 2017 | Read review
“use card you wish to pay with for reservation”
 of 5 bubbles craigjq, 10 Jan 2017 | Read review
“Be polite to the staff and they'll hook you up with just about anything!”
 of 5 bubbles rrc154, 9 Jan 2017 | Read review
“City View is Worth it”
 of 5 bubbles sjdamigella, 6 Jan 2017 | Read review
5 of 5