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The Peninsula Chicago

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#3 of 185 Hotels in Chicago
Certificate of Excellence
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The Peninsula Chicago
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1,340 Reviews from our TripAdvisor Community

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Showing 1,267: English reviews
Saint Louis
Reviewed 2 days ago NEW

We took a cab from Midway to the Peninsula; it was less than thirty minutes to the hotel. The front was well managed and we were quickly assisted to the entrance. The first floor is only an entrance and you take and elevator to get the lobby. The lobby is classic style--very elegant. Check was efficient, I was recognized by...

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1Thank Russ H
Portland, Oregon
Reviewed 3 days ago NEWvia mobile

The Peninsula always provides a beautiful product! The rooms, the food, the cocktails & the service are always top notch! We had a beautiful suite w/a spectacular view of the Sears building & the water tower. I've yet to be disappointed when I've stayed at a Peninsula Hotel.

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1Thank Beth F
Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

Absolutely my favorite hotel in a USA city. We have been here many times. The Hong Kong luxurious hotel group put a statement by this super hotel in the best section of Chicago , close to the best shopping and restaurants . The entrance at the second level is grand and impressive . The check in and concergie both attentive...

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1Thank 69tiger888
New York City, New York
Reviewed 4 days ago NEWvia mobile

I travel internationally and domestically ever month. From friendly staff to most advanced in-room tech setup to most comfortable bedding, this hotel is in my top #5 and #1 in Chicago. Four seasons lags behind in many categories. Make sure to bring a bathing suit and your gym cloths - both the pool and a gym are awesome.

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1Thank dshoko
Reviewed 1 week ago

The absolute BEST stay I have ever had the pleasure of experiencing. Impeccable. Clean. Crisp. Amazing service. Best beds, EVER! Upon check in, the front desk agent made sure that she had all of our information correctly before showing us to our room. We were given a very warm and well received welcome. She also asked if we needed lunch/dinner/breakfast...

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Thank Bo D
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Bo D, Thank you for sharing your positive feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service and that you enjoyed the bed and technology in your room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Reviewed 1 week ago via mobile

This hotel is absolutely amazing. Beautiful, luxurious, contemporary, great amenities and facilities. Perfect location and instead of being a cold hotel you feel as you're home. Food is delicious! One of the best hotels I've been in downtown Chicago so far! Would love to come back.

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Thank NATALI S
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear NATALIS, Thank you for sharing your positive comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed the location as well as the amenities and facilities. We are honored to hear you name The Peninsula as “one of the best hotels in Chicago.” We hope to welcome you back again soon! Warm...

Reviewed 1 week ago

This was the first time I have stayed in a Peninsula Hotel. It was fabulous! I stayed there because of a recommendation from Dr. Richard Berger. I was there to have a hip replacement. I will never stay any where else in Chicago! Everyone was so kind and solicitous to our needs while we were there. When they knew about...

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Thank Betha G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Betha G., Thank you for sharing your positive remarks with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you experienced great service, and that you felt comfortable throughout your stay. We wish you a speedy recovery, and hope to welcome you back again in the future. Warm regards, Vincent Prioult Resident Manager

Ann Arbor, MI
Reviewed 1 week ago

First the good- The rooms have recently had a soft goods/furniture update. They are lovely. The high tech features in the room actually work. Great location. The staff were all very friendly. The just ok- The room was not ready until after the 3pm check in time. Had to call housekeeping for robes, as there were none in the room....

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3Thank 3labsinA2
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear 3labsinA2, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are glad that you enjoyed the newly-renovated updates in your room, and that you felt the staff was very friendly. We appreciate hearing your constructive comments with regard to your experience at check-in, as well as the delivery of your Champagne amenity. We...

New York City, New York
Reviewed 1 week ago via mobile

Great hotel for kids. Right in the middle of downtown. I do not rent a car when I stay here. I can usually walk or subway anywhere I need to go. Pool is great the health club is fantastic! You won't be disappointed. The security seems like it is is pretty tight. I've seen them whisking celebs to their rooms...

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Thank victoriak170
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear victoriak170, Thank you for sharing your positive feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you and your family chose to stay with us during your visit to Chicago, and that you specifically enjoyed your experiences at the pool and Fitness Centre. We hope to welcome you back again soon!...

New York City, New York
Reviewed 1 week ago

We stayed at the Peninsula over New Year's Eve, arguably one of the busiest days of the year for a hotel, with hundreds of guests checking in and out and using the hotel's facilities. If during such an incredibly hectic period this hotel can still operate flawlessly, seeing to nearly every request made within a timely manner, keeping the place...

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Thank xps900
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear xps900, Thank you for sharing your positive comments on your recent stay at The Peninsula Chicago. We are thrilled that you chose to stay with us over New Year’s weekend, and are delighted to hear that you had a positive experience with the staff and service as well as the public areas, The Spa, and newly renovated guest rooms....

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $486 - $1,255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#3 Luxury Hotel in Chicago
#4 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
8 questions
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing Miracle mile”
 of 5 bubbles 69tiger888, 14 Jan 2017 | Read review
“Best views. Great sunlight. Quiet rooms. Modern tech touches.”
 of 5 bubbles 108bod, 10 Jan 2017 | Read review
“Executive suites have corner views from bedroom and living room as well as baths with incredible views”
 of 5 bubbles PhilipNewJersey, 2 Jan 2017 | Read review
“We are allergic to down, so after reading they use down bedding, I called ahead and all feathers were removed from the room.”
 of 5 bubbles jeaninekrier, 28 Dec 2016 | Read review
“If you book here, make your booking at WhatAHotel for the same price and get hotel credit and free breakfast!”
 of 5 bubbles romtravel, 19 Dec 2016 | Read review
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