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The Peninsula Chicago

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The Peninsula Chicago
The Peninsula Chicago
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1,381 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Hemel Hempstead, United Kingdom
Reviewed 24 October 2014

I stayed at this hotel in december 2011, it was in a superb location and within walking distance to most sites. I would whole heartedly recommend this hotel as if i travel back to chicago i would not stay anywhere else. The food is fab and staff are lovely, the rooms are very luxurious with a seperate shower and bath,...

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Helpful?
Thank 123pinkyprincess
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear 123pinkyprincess, Thank you for choosing The Peninsula Chicago and for posting your wonderful review. It is always a delight to hear from returning guests and we are glad to hear that you enjoyed your visit. We truly appreciate your comments on our staff, location, your room, and the food. We are sorry for the inconvenience you experienced due to...

Hong Kong, China
Reviewed 23 October 2014 via mobile

My stay at The Peninsula Chicago was definitely one of the best hotel experience I've had. The location is unbeatable - you can easily walk to the lake front in 10 minutes and the major shopping area is just right downstairs. Staff are helpful and the room is spacious. The hotel is very well maintained. Although they put the wrong...

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Thank Stella0707
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Stella0707, Thank you for choosing The Peninsula for your stay in Chicago. We are delighted to read that your stay with us was one of the best experiences you have had. We are truly thrilled that you enjoyed all areas of your stay, your room, location, décor and we are particularly pleased that the staff was helpful. We look...

Pensacola, Florida
Reviewed 20 October 2014

The service from the staff makes this hotel a wonderful experience. The hotel rooms are larger than some of the others in Chicago, which is nice when traveling with a 1 year old, and the location is perfect for shopping on the Magnificent Mile. The hotel itself isn't technologically modern or trendy, but they cater to every need with all...

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1Thank Katie R
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Katie R, Thank you for choosing The Peninsula for your stay in Chicago. We are elated to read that our service and staff made your visit memorable. We are also glad that you enjoyed your spacious room, our location and of course the shopping. Thank you for posting your wonderful review. We are grateful you would return and we...

Golden, Colorado
Reviewed 18 October 2014

Highly touted, but an average value for the $$. After staying at other highly rated hotels in the immediate vicinity, this one will not make our cut. The staff was great, on a par with their high level competition up and down The MIle. Our room had a view of the NOMI restaurant, but for More than $400, I would...

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Thank anasoll
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear anasoll, Thank you for choosing The Peninsula Chicago and for taking the time to share your review. We appreciate your kind comments on our service, but we understand you were not entirely satisfied with your stay. I would like to have the opportunity to speak with you directly to learn more about your recent visit. Should you be willing,...

Sugar Land, Texas
Reviewed 14 October 2014

This is our time to stay at the Peninsula. The property is five star. The staff is excellent - always doing more than you expect. The location is great. The neighborhood is perfect - great restuarants - great shopping. "Downtown Dogs" was right around the corner - perfect Chicago hot dog. We were here for the marathon - the staff...

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Thank 1550Burke
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Burke S, Thank you for choosing The Peninsula for your weekend stay in Chicago and for posting your wonderful review on TripAdvisor. We truly appreciate your kind remarks on the marathon amenities. The Chicago Marathon is truly a remarkable event and we are happy to provide our guests that participate in the marathon a little special attention to have...

Barrington, Illinois
Reviewed 12 October 2014 via mobile

We stayed here for our anniversary and everything was perfect. Great directions getting around the marathon traffic, beautiful pool/spa/gym in the top floor overlooking city, and elegant brunch. I've always wanted to stay here and expectations were exceeded. We will be back.

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Thank ROIofLife
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear ROIofLife, Thank you for choosing The Peninsula Chicago to celebrate your special occasion. We are thrilled that on your visit you found everything “perfect” and that we surpassed your expectations. We are also glad that you were able to enjoy the pool, spa, gym and Brunch. Thank you for posting your delightful review on TripAdvisor. We all look forward...

Detroit, Michigan
Reviewed 12 October 2014

I stayed at The Peninsula while attending a 5 day course at Northwestern University's downtown campus. The location was perfect for I was never more than a 15 min walk from anywhere I wanted to be! The room was nice with a separate "dressing area" between the bedroom and bathroom for an extended stay. The sleeping area also has a...

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Thank Kcenders
Stamford, Connecticut
Reviewed 9 October 2014

Absolutely first rate hotel. Staff make it very special. Great experience. Actually tied up computer cables with ribbons Live wake up calls with call back service if desired. Excellent restaurants in hotel and in neighborhood.

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Thank WTA777
New York City, New York
Reviewed 7 October 2014

I've stayed several times at The Peninsula in Chicago and it is always a lovely experience. The service is superb. Everyone is thorough, thoughtful and enthusiastic. This is true throughout the hotel. The restaurants are very good. I especially like the restaurant called, I believe, The Lobby. The food is well done, both tasty and beautiful. If I ask for...

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Thank A H
Essex, England
Reviewed 7 October 2014

We upgraded to a Grand Deluxe room. Large room with a desk & sofa. City view. Small dressing area. Huge bathroom with TV at the end of the bath. Large tv which swings out so you can watch from your large comfortable bed. Very very clean. Lots of nice touches such as a personalised welcome card with chocolates in the...

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1Thank jennyq7
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear jennyq7, Thank you for visiting The Peninsula Chicago and for sharing your experience with us. We are happy to hear that you enjoyed your upgrade to the Grand Deluxe Guestroom and were pleased with the room’s amenities, features and views, as well as the hotel’s convenience to shopping and other dining options. Likewise, we are pleased to know that...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $532 - $1,320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Family Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature Visa offers upgrades. We actually used a travel agent when booking and got a double upgrade.”
 of 5 bubbles PattyS836, 14 Mar 2017 | Read review
“Upper rooms have a view of the lake”
 of 5 bubbles lsqc, 6 Mar 2017 | Read review
“1702 was nearly 1,100 sq ft and windows looked westward.”
 of 5 bubbles 681larryt, 28 Feb 2017 | Read review
“ask for room with lake view”
 of 5 bubbles susant592, 14 Feb 2017 | Read review
“There isn't an average room in the hotel, so be thrilled to experience their amazing Peninsula service.”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
5 of 5