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City Suites Hotel

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#113 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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City Suites Hotel
City Suites Hotel
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493 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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Belington, West Virginia
Reviewed 5 days ago NEW

This is the 2nd time staying at this hotel. Staff is very courteous, rooms are clean. Great location right next to the train station. Walking distance to Wrigley and lots of restaurants. Will stay here again next trip to Chicago.

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Helpful?
Thank Scott-Diana
Reviewed 2 weeks ago via mobile

Not as nice as my last two visits. We had multiple problems with the parking garage, that held us up for close to 30 minutes each timeThe breakfast was terrible, with sour milk, rock hard breakfast sandwiches.

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Helpful?
Thank Coleen O
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. We apologize for the unpleasant experience that you had experience while being out guest. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Please give us another chance to make up. We hope to see you sometime again,...

Chino, California
Reviewed 3 weeks ago

Beautiful Hotel in a great location. The staff was very friendly and helpful. The rooms and beds were very comfortable. Very convenient to area transportation and walking distance to local restaurants and shopping. We look forward to staying again in the future.

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Thank joleanaazpeitia
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

We love the 5 star rating. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. I agree with the fact that our suites are designed to accommodate both business and leisure travelers and our location is simply incomparable. The rustic charm of the hotel and the contemporary atmosphere around is...

Hartford, Michigan, United States
Reviewed 3 weeks ago

I was impressed with this property. Friendly, helpful staff. My room was in the middle of the building facing East, so I had no street or train noise at all. The rooms in my suite were actually more spacious than I expected from the photos. The windows opened to let in air which was really nice. The bed and pillows...

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Helpful?
Thank Jjaassoonn
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. You have summed up the amenities we focus so much attention on day in and day out to ensure our guest experience is seamless and enjoyable. We always strive to produce the best level of service. We hope on your next visit to Chicago you will choose our property again...

milwaukee
Reviewed 4 weeks ago via mobile

My husband and I stayed here the weekend of Feb 24. This hotel is right around the corner from the Vic Theatre, and a parking structure which was a bonus. There are restaurants within walking distance as well as a Walgreens. We checked in around 7:00 on Friday. The young lady behind the desk was courteous and helpful. The rooms...

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Helpful?
Thank brightis
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it. We hope on your next visit to Chicago you will choose our property again and we promise you absolutely...

Reviewed 14 March 2017 via mobile

We were in town for my wifes birthday. We booked 1 night but decided to stay another. The room we were in wasn't available but the manager, Basanta, found us another. It was being cleaned but he told us to come back when we were finished with lunch and it would be ready. When we returned not only had Basanta...

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Helpful?
Thank Sugee2017
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for choosing us to celebrate your special day. Once again “Happy Birthday”, although a belated one. I am thrilled to see that we were able to accommodate you and you were able to enjoy your experience with us. We hope on your next visit to Chicago you will choose our property again and we promise you the same...

Reviewed 14 March 2017

This Hotel sits right at the street, and is sandwiched right between other buildings. It is an older hotel, but the rooms are finished with old time charm. It has the amenities of all the newer hotel, yet it has the larger trim work, giant windows, and tiled bath. There was no coffee maker in the room, but there was...

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Helpful?
Thank Donna D
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review about our property. We are located in the heart of city which is easily accessible to a lot of places. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We hope to see you in the near future where we hope to exceed your...

Minneapolis, Minnesota
Reviewed 11 March 2017

Basanta greeted us at the front desk and proved to be the consummate host. Welcoming, friendly, courteous, and helpful. The Hotel is very well located and comfortable. Good value. The only negative is that they used too much air freshener - maybe because they're in the process of renovating the rooms, so ask for one of the newly redone rooms...

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1Thank sdavidson14
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression in so many areas you mentioned above. To make it perfect, we have just started our renovations. I apologize for any inconvenience that you might have experience dude to fragrance that we...

Coastal Texas
Reviewed 11 March 2017

My partner and I stayed 3 nights at City Suites and could not be more satisfied. From check in to check out, we had no issues. We had a double suite on the fourth floor facing the L train station, but were not at all disturbed by the trains coming and going. Actually it was kind of nice and added...

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1Thank NYTXGUY
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your detailed-honest feedback. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it. Our new room updates and color choices will make our hotel even more beautiful. Please come back and visit us again and we...

Benton Harbor, Michigan
Reviewed 7 March 2017

My friend and I went for a weekend trip. The room was really nice, and they have a very friendly staff as well. It is in a great location, close to many restaurants and little shops. Also very close to the "L" line, which made it convenient to travel without a car. The only complaint was that the room took...

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Helpful?
2Thank mkm8991
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking a few moments to provide us with some fantastic feedback! I'm elated to hear that you had such a great time while staying with us. Due to the historical nature of the building, we do have some traditional systems. However, we have gone through many updates recently and are in the process of renovations. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 W Belmont Ave, Chicago, IL 60657-4408
Region: United States > Illinois > Chicago > Lakeview
Price Range: $201 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Romantic Hotel in Chicago
#81 Family Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Hotel staff and other travellers.
11 questions
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Crown Point, Indiana
3 months ago
Maple Grove, Minnesota
Crown Point, Indiana
3 months ago
Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago

See all questions (11)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was at the front with a good street view, but a bit noisy for a light sleeper.”
donnadQ9413AF, 13 Mar 2017 | Read review
“Next time I would ask for a room 'not on the train side,' but not a big deal either way.”
Shoebacca16, 2 Feb 2017 | Read review
“Best view at the front of the building, probably quietest on the East side”
JLDad, 4 Jan 2017 | Read review
“quiet floors and you can catch the train right around the corner.”
mshell5, 1 Jan 2017 | Read review
“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
280carlw, 27 Nov 2016 | Read review
5 of 5