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Sofitel Chicago Magnificent Mile

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#24 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,052 Reviews from our TripAdvisor Community

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Showing 3,448: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

This is my third stay at a Sofitel (also been to Beverly Hills and Cartagena) and am perplexed at this chain. The hotels are all elegant, quiet, and tasteful. However, the blasé attitude of the staff at each of the Sofitels I've been to is frustrating. I don't need to be treated like royalty but if I'm spending 1k for...

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Helpful?
Thank SfTraveler3
Mequon, WI
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We stayed at the Sofitel Chicago Water Tower 12/27-12/29 to celebrate our 25th wedding anniversary. When we checked in we were told as Platinum members we were going to get an upgrade to a junior suite. We were thrilled but when we open the door to our suite on the 32nd floor we were blown away to find out we...

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5Thank Midwest G
About Hotel's Favourite Review
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Midwest G, Thank you very much for posting this review about your recent stay with us, for your 25th anniversary celebration! We are so glad to know we were able to make this special occasion even more special for you, and it is always such a pleasure to welcome back our loyal guests. We look forward to having you...

Berkeley
Reviewed 4 days ago NEW

Really enjoyed the hotel. We arrived on a red eye and they let us in the room early. Great crib too for our baby. Stay here if you have a baby! Free wifi too. Clean room. We reserved on hotwire and they still treated us rely well.

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Thank Jill C
Lexington, Kentucky
Reviewed 4 days ago NEW

Every time we stay at the Sofitel in Chicago, we are greeted with warm and helpful personnel. The lobby is large and elegant. The rooms are clean and somewhat spacious with huge bathrooms as well. The amenities and location are another reason we stay at the Sofitel whenever we are in Chicago.

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Thank smiles813
Milwaukee
Reviewed 5 days ago NEW

I wish it was longer than one night, I'd of stayed the whole weekend if I was able to! The main lobby was super modern and luxurious. The room I booked was exactly like I pictured it to be with such an awesome view of downtown Chicago!

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Thank sifuboyd
Boston
Reviewed 5 days ago NEW

Have been coming here for 10 years and always feel welcome. Love the decor, the location and the lobby restaurant is fantastic. Can't think of any aspect that was less than satisfying. Have stayed in several other Chicago hotels but love this one above all others.

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Thank ChefTBoston
Chicago, Illinois
Reviewed 5 days ago NEW

Second time staying and I haven't been disappointed. Check-in was nice and fast, room was big and clean . Wifi was fast. I will definitely stay again. Prefect location if you want to be close to the action.

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Thank NakayaW
Chicago, Illinois
Reviewed 5 days ago NEW

Hotel is in a great location. Close to Mag Mile, restaurants and bars. Quick walk or u we ride to places in river north. Staff was friendly. Checkin and checkout was quick. Room was perfect. Not small at all. Good bar in the hotel.

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Thank alexmB1631DS
Houston, Texas
Reviewed 5 days ago NEW

Every employee was very hospitable and made me feel very welcomed comfortable during my stay. Never had any issues that you sometimes have. Would definitely recommend and stay at this place again. Spent most nights at the bar instead of clubs and had a wonderful time with friends and the bar staff.

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Thank charvey6771
Reviewed 1 week ago NEW

The Sofitel has become my place of choice for weekend trips to the city, you can walk to the best shopping and some of the best restaurants in Chicago, plus parking is quite easy in this area. The staff is always friendly and the rooms are always as nice and clean as expected. Breakfast in the restaurant is a highlight,...

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Thank Reidar A

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $289 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some higher floor rooms have a partial lake view.”
SfTraveler3, 24 Apr 2017 | Read review
“The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't bother me at home where I am the only one that touches my comforter. It's not a deal breaker as I'd bring my own but it might be disconcerting to others, too.”
smiles813, 22 Apr 2017 | Read review
“All rooms are quiet”
reidara2017, 19 Apr 2017 | Read review
“Excellent views”
Spain_World_Citizen, 16 Apr 2017 | Read review
“Parking a half block away on Chesnut was half the cost of hotel parking ”
, 15 Apr 2017 | Read review
5 of 5