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Sofitel Chicago Magnificent Mile

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#20 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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3,961 Reviews from our TripAdvisor Community

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Showing 3,369: English reviews
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Eden Prairie, Minnesota
Reviewed 2 days ago NEW

The hotel is in a great location - with Cab service very easy. Close to Michigan Avenue for shopping. The service at the hotel is excellent! We were disappointed the the bar was closed for remodeling as it was a favorite location to have a nightcap. They are also remodeling the gym / workout room.

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Helpful?
Thank jimmar60
Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We arrived really early from our red eye and had called the day before to ask if we could store a bag. We were welcomed and offered an upgrade and able to have that room right away which was a no brainer! This was amazing as we were able to get some sleep before we headed into the city. Front...

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1Thank Dakine13
About Hotel's Favourite Review
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Dakine13, Thank you very much for taking the time to write a review about your stay with us. We are delighted to know you enjoyed your time in our hotel and we thank you for complimenting our teams, from Obi at the concierge desk, to the houseman and bartender. We thank you for choosing the Sofitel to celebrate your...

Grand Rapids, Michigan
Reviewed 2 days ago NEW

we are "frequent flyers" at the Sofitel because it never disappoints! We make sure we stay there every time we can. The rooms are clean, service is incredibly friendly, the restaurant is wonderful...what more can I say?

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Thank lovetogo2016
Indianapoilis
Reviewed 2 days ago NEW

Sofitel Chicago is my favorite hotel in Chicago. There are enough European touches that it evokes past time spent in France. Was there during Chicago Restaurant Week and had an amazing dinner. Rooms are nicely appointed. Fantastic location, without being in heavy traffic

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Thank W611KPdavidr
Galesburg, Illinois
Reviewed 2 days ago NEW

In addition to the beautifully appointed lobby, public areas and room, the service of staff in retrieving - and esp. preserving for later retrieval - left behind Valentine flowers was above and beyond!

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Thank 316guyc
Miami, United States
Reviewed 2 days ago NEW

Polite and friendly staff rooms were spacious only missing item is there is only 1 place to eat. It was good but limiting. My family had a good time and it was centrally located and easy to get around

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Thank Manny B
Ocala, Florida
Reviewed 2 days ago NEW

Everything was perfect. This is the first time in years I have been perfectly satisfied with the entire stay including the Room, staff, location, room service, and cleanliness. There is nothing I would have changed.

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Thank Bruiser660
Amsterdam, The Netherlands
Reviewed 3 days ago NEW

Great location, close to the magnificent mile Great staff and super friendly, they go the extra mile to make feel at home and special. Great room; very spacious . I can not recommend this beautiful hotel more.

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Thank adriegunther
Leawood, Kansas
Reviewed 5 days ago NEW

We arrived at 10:30am and asked for a 10:30am check-in. Although 3:00pm is the standard check-in time they made it happen to have our room available at 10:30am!! We had a lovely breakfast at the hotel and then dropped our bags and had a fantastic Day!!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hkf123
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour hkf123, I am so happy we were able to accommodate your early check in. We always please our guests to the best of our ability. I look forward to your visit in the near future!

Reviewed 1 week ago

The room accommodations were very nice and comfortable with the exception of the bed being much too soft for my taste. The staff was very welcoming and professional. Definitely a place to check out unless you like a firm bed to sleep on.

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Helpful?
Thank Lisa S
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Lisa, Thank you for taking the time to review. I am sorry you thought the bed was too soft. There is a down feather topper on all of our beds. Please know that guests have to option to have an alternate foam topper or none at all. This changes the softness, and I am sure it would have been...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $226 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Lakewood McHenry County, Illinois
Bangkok, Thailand
Middletown, Ohio
7 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor Levels have a very good view”
 of 5 bubbles jimmar60, 25 Feb 2017 | Read review
“The higher the floor the larger the corner suites are ”
 of 5 bubbles 657mannyb, 25 Feb 2017 | Read review
“Get a room with a view if possible and eat in the restaurant if at all possible.”
 of 5 bubbles knikitas, 17 Feb 2017 | Read review
“Ask for a room on higher floors (expect to pay additional fees).”
 of 5 bubbles PeterBassiri, 7 Feb 2017 | Read review
“Ask for lake view. Great trip to see the Blackhawks, wonderful room, great bed and bedding, awesome breakfast! Wonderfully welcoming and so clean and luxurious without being hugely expensive!”
 of 5 bubbles GabrielleD214, 3 Feb 2017 | Read review
5 of 5