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Sofitel Chicago Magnificent Mile

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#24 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,052 Reviews from our TripAdvisor Community

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Showing 3,448: English reviews
chicago
Reviewed 23 August 2014

We enjoyed our stay at the Soffitel Chicago Water Tower. The room was lovely, well appointed. and clean. The bed was very comfortable. The area is convenient to excellent restaurants and shopping. Public transportation is close by. We would definitely return.

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Thank ali4gator
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (ali4gator), Thank you so much for your outstanding posting on TripAdvisor regarding your stay. I am genuinely touched that you enjoyed your stay with us and that you found our hotel `excellent' and our room `lovely'. I could not be more pleased to learn that you love our famous Sofitel MyBeds, we are very proud of...

Madison, Wisconsin
Reviewed 23 August 2014

This was our second visit to the Sofitel in the past year. The hotel is lovely and is located in a great location. The staff is attentive. The bedding is of good quality. We strongly recommend it for any visit to Chicago.

Review collected in partnership with this hotel
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Thank EAF2775
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (EAF2775), Thank you so much for taking the time to complete this review on Tripadvisor following your recent stay with us and I appreciate your loyalty. I am glad that your stay at the Sofitel Chicago Water Tower was enjoyable and I am honored to read that you would recommend our hotel and location. I will...

Toronto, Canada
Reviewed 22 August 2014

I was there for 3 nights. I was staying on the 32nd floor, nice and quiet at night which I really appreciate. Also enjoyed a lovely omelette in the restaurant on my last morning. Great location, and I had a view of the John Hancock centre.

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Thank bredren51tor
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (bredren51tor), Thank you very much for the kind comments you shared on TripAdvisor further to your stay with us earlier this month. Indeed I was delighted to read that your guest experience was `excellent'. It means a lot to us that you enjoyed your breakfast at Cafe des Architectes. Also I was glad you appreciated our...

Brussels, Belgium
Reviewed 22 August 2014

We were upgraded to a prestige suite which offered all the luxury you'd expect. Very, very comfortable beds, spacious living area, good bathroom (the tub could have been somewhat larger). The staff was fully trained in the Sofitel-behaviour (including the rather hilarious insistence on the French brand character with bonjour/bonsoir/le bar, …) and offered top notch service. No breakfast buffet,...

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Helpful?
Thank wimbrussel
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (wimbrussel), Thank you for your posting on TripAdvisor regarding your stay at Sofitel Chicago Water Tower. Very pleased that you found the service `fully trained in the Sofitel behaviour'. It is also great that you liked our beautiful Prestige Suite along with our famous Sofitel MyBeds and enjoyed the breakfast at the hotel. Also I was...

Leverkusen, Germany
Reviewed 19 August 2014

Very good service and location in the heart of Chicago. I like the service, they know I was from Europe and put adapters in the sockets without having to ask them. Also the concierge was great. They have pre-printed directions e.g. to the SOX stadium which made it easy to find your way around!

Review collected in partnership with Accorhotels.com
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Thank Jens L
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Jens L, Thank you very much for choosing Sofitel Chicago Water Tower for your recent stay in the Windy city. What a pleasure to read that you found the location very convenient and you liked our amenities in the room. I will personally share your compliments with the entire team and especially our concierge staff who will be very...

Chicago, Illinois
Reviewed 19 August 2014

My wife and I stayed over for one night on a Friday. We had a great room (Prestige Suite). Rooms are very modern and clean. The bed is a pillow top mattress and it is very comfortable.Room service breakfast was delicious, we had eggs and potatoes, arrived hot and fast. We hung out at the lobby outdoor bar for a...

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Helpful?
Thank Mark T
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Mark T, I am so thankful that you chose Sofitel Chicago Water Tower for your summer weekends in Chicago and that you took the time to post this glowing review on Tripadvisor. The satisfaction of our guest is our highest priority and I am delighted to read that you had a most enjoyable stay with us. It is a...

Toronto
Reviewed 18 August 2014

We stayed here over summer and had a great time. Rooms were spacious and comfortable and the hotel is located in a good area of the city. It's not as central as hotels we previously stayed in but it wasn't far off. Bathrooms were great with a nice stand up shower and the bed was very comfy! Only changes I...

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Helpful?
Thank Kyle71473
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (Kyle71473), Thank you very much for taking the time to post such a nice review on Tripadvisor. I am truly delighted to hear that you enjoyed your stay in our `spacious' room and bathroom and that you liked our famous Sofitel MyBeds. I hope to have the pleasure of welcoming you back soon at Sofitel Chicago...

Reviewed 18 August 2014

My husband and I have stayed at this location several times. It is always great! From the location to the turn down service everything is perfect. Convenient to lots of nice restaurants and only a short walk to great shopping on Michigan Avenue. The hotel is very modern. It has floors that light up in the entry way, beautiful fresh...

Review collected in partnership with this hotel
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Thank Dawn B
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dawn B, I would like to thank you for your comment on TripAdvisor regarding your recent visit at Sofitel Chicago Water Tower. And thank you for your loyalty. I am delighted to know that you always enjoy your stay with us, and that you are to take advantage of our wonderful location so close to the main attractions of...

Reviewed 17 August 2014

Getting off at the Chicago Red stop, Sofitel Chicago Water Tower was just a few minutes walk away. It's in a wonderful location, conveniently located in downtown Chicago close to a variety of restaurants, museums and theaters. The architecture and design of the hotel is absolutely stunning and it's matched beautifully by the gorgeous interior. Walking in, the lobby is...

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1Thank Maisha R
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Maisha R, I thank you so much for taking the time to write a review on TripAdvisor following your last visit at the Sofitel Chicago Water Tower. I am very honored to read your words concerning our hotel and front desk staff. I am delighted that our hotel's appearance exceeded your expectations. In fact, we celebrated our 12-year anniversary...

Los Angeles, California
Reviewed 15 August 2014

It was perfect. Gorgeous room. Excellent service. The most comfortable bed I can remember. Slept like a baby. From check in to check out a fantastic experience in all ways. The only drawback? I couldn't stay longer.

Review collected in partnership with this hotel
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Thank AndreaMichaels1214
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour AndreaMichaels1214, Thank you very much for taking the time to write a review of your recent stay here at Sofitel Chicago Water Tower. I am so pleased by the headline you chose. I am very happy to see that you had such a `perfect' time here at our property, and that you were so very comfortable in our world-renowned...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $284 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some higher floor rooms have a partial lake view.”
SfTraveler3, 24 Apr 2017 | Read review
“The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't bother me at home where I am the only one that touches my comforter. It's not a deal breaker as I'd bring my own but it might be disconcerting to others, too.”
smiles813, 22 Apr 2017 | Read review
“All rooms are quiet”
reidara2017, 19 Apr 2017 | Read review
“Excellent views”
Spain_World_Citizen, 16 Apr 2017 | Read review
“Parking a half block away on Chesnut was half the cost of hotel parking ”
, 15 Apr 2017 | Read review
5 of 5