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River Hotel

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#62 of 185 Hotels in Chicago
Certificate of Excellence
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942 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Atlanta, Georgia
Reviewed 15 November 2016

I booked this downtown hotel for a birthday trip at a very good price. Be aware that the River Hotel (superior size rooms with river view) is also the Club Quarters (tiny rooms with city views) Our room was super tiny but comfortable (the double bed was a bit small for two people) and the cleaning service was prompt. The...

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Helpful?
Thank Michelle J
Anna H, Manager at River Hotel, responded to this review

Thank you Michelle J, for taking the time to post a review for the TripAdvisor community. So glad you enjoyed your visit from our prime location in the heart of all that Chicago has to offer. We look forward to welcoming you back on your next visit!

Sheboygan, Wisconsin
Reviewed 15 November 2016

Need hand rails in shower and ice buckets in each room. Schedule garbage pickup at a more reasonable time, not 6am. The location was very central to our weekend plans for both walking and taking taxis.

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Helpful?
Thank B3109LGjimf
Mamaroneck, New York
Reviewed 10 November 2016

We had the smallest room which had a queen size bed and a private bathroom. The room was very small, but we really were only in the room to sleep, so it was fine for us. It was within walking distance to the loop--which was convenient for picking up the subway. It was also within walking distance to many tourist...

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Helpful?
Thank lathamt
Anna H, Manager at River Hotel, responded to this review

Dear lathamt, We are delighted to hear you were pleased with your stay at the River Hotel. We agree with you, our prime location in the heart of the city is ideal to see all the attractions and sights Chicago has to offer. We appreciate your kind wods. Sincerely,

San Francisco, California
Reviewed 3 November 2016

I went up to Chicago with a date to attend an a long time friend's wedding. I wanted somewhere inexpensive to stay, that was not gross--- this qualifies. The staff is friendly, the rooms are clean and the free water bottles are a nice touch that I wish more hotels would adopt. We had a great view of the river...

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Helpful?
Thank Sergio C
Anna H, General Manager at River Hotel, responded to this review

Hello Sergio C, Thank you for sharing your experience about your stay with us. I am happy to share we will be increasing the size of the TV in all rooms during the 2017 calendar year. I am also happy to hear you found the staff and cleanliness up to your standards. Hopefully we will see you back next time...

tel aviv
Reviewed 2 November 2016

The hotel is superbly situated in down town, short walk from the Loop , the Institute of Art, Millenium Park, river cruises. The room, although not very big was very convinient. The stuff was very polite and helpfull.

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Thank avi013
Anna H, General Manager at River Hotel, responded to this review

Hello avi013, We truly are lucky to be in the middle of everything and only a short walk to almost everything. We are glad you found the room was convenient and the staff helpful during your stay. We look forward to having you stay with us again in the future.

Winnipeg, Canada
Reviewed 30 October 2016

The River Hotel is perfectly located on East Wacker overlooking the Chicago River just a short walk to Michigan Avenue and The Loop. The staff members were very helpful. The rooms are nicely appointed with updated decor.

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Helpful?
Thank GaryCWinnipeg
Anna H, General Manager at River Hotel, responded to this review

Hello GaryCWinnipeg, We are pleased you enjoyed your stay with us and to hear the staff was very helpful. We pride ourselves on our service and clearly they made an impact on your stay. Our location is truly one of a kind and are very lucky. We look forward to seeing you again.

Toronto, Ontario
Reviewed 29 October 2016

From the friendly doorman to efficient check in to great room service to the delicious food to the firm mattress and the great view of the river, thoroughly enjoyed my stay at River Hotel. Will definitely be back!

Review collected in partnership with this hotel
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Helpful?
Thank christiesharp27
Anna H, General Manager at River Hotel, responded to this review

Hello christiesharp27, We are pleased to hear you enjoyed your stay with us! We look forward to having you back with us next time you are in town to enjoy that great view once again!

Tempe, Arizona
Reviewed 27 October 2016

Loved staying at this hotel. It was very easy for me to walk to work, shopping and dining! Would definitely stay here again. My room had everything I needed and was very clean! The hotel staff was very helpful and kind.

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Thank noellee647
Anna H, General Manager at River Hotel, responded to this review

Hello noellee647, We are delighted to hear you enjoy your stay with us. Thank you very much for your kind words about our staff and cleanliness, it means a lot. We hope to see you again next time you visit Chicago!

Reviewed 26 October 2016 via mobile

My work booked the River Hotel for a conference and I understand with the great location. My first night stay I woke up to find a tiny bed bug in my sheets! I took a picture, killed the bug, placed it in a tissue and left it on the desk for them to see. I also left a mascara mark...

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2Thank Katina T
Temecula, California
Reviewed 24 October 2016 via mobile

I booked a room with the Club Quarters and was placed in the River Hotel which is essentially the same, but is on the lower floors. To be honest, the front desk told me that I had a great room, but I had to change rooms since it was handicap room that was right next to the elevator. Overall, the...

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Thank rkashmere
Anna H, General Manager at River Hotel, responded to this review

Hello rkashmere, I am sorry to hear the room did not meet your expectations during your stay. Please give us a call next time a few days before you arrive so we can ensure we get you a great quiet room away from the elevator.

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Step out of the River Hotel and into the stunning surroundings of Downtown Chicago. Shimmering skyscrapers tower over the Chicago River as Wacker Drive bends to meet the city’s most famous thoroughfare, Michigan Avenue the start of the Magnificent Mile. These sights sit just steps from the inviting accommodations of the River Hotel, a Downtown Chicago boutique hotel devoted to providing personal service and a helpful range of amenities for business and leisure travel alike. Our Michigan Avenue hotel boasts an array of thoughtful onsite amenities: instant registration and checkout, 24-hour concierge service, complimentary high-speed Internet access, a modern fitness center, chilled, purified bottled water, and three state-of-the-art meeting rooms make for a seamless business travel experience. Savor authentic Italian cuisine and fabulous deep dish pizza at the onsite restaurant, Bella Bacino’s Italian Bistro & Pizzeria. The Chicago River Hotel offers everything you need in the heart of it all. ... more   less 

Additional Information about River Hotel

Address: 75 East Wacker Drive, Chicago, IL 60601-3756
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $120 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Hotel 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan
Hotel Style:
#37 Luxury Hotel in Chicago
#38 Romantic Hotel in Chicago
#48 Family Hotel in Chicago
#56 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from River Hotel staff and other travellers.
23 questions
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Questions? Get answers from River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome Views!!!! Awesome location!!!!”
 of 5 bubbles , 4 Jan 2017 | Read review
“Italian restaurant is on site. Refrigerator and microwave oven are available in some rooms. Self-laundry is on site. ”
 of 5 bubbles MC633, 18 Dec 2016 | Read review
“Room was appropriate for what we needed.”
 of 5 bubbles pietrocE5932QJ, 9 Dec 2016 | Read review
“Stay under level 24! But if you want a view ........”
 of 5 bubbles LowieSantiago_Chile, 4 Dec 2016 | Read review
“Get the Double Double Room! Two separate everythings!!!”
 of 5 bubbles samuska7, 17 Nov 2016 | Read review
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