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Renaissance Chicago O'Hare Suites Hotel

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#65 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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974 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Vassar, Michigan
Reviewed 5 weeks ago via mobile

We stayed here overnight for a layover. It worked perfect for us. Their shuttle runs every half hour so no worries on getting to and from the airport. The rooms were very nice and spacious. Very clean. We will definitely use this hotel again.

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Helpful?
Thank Brandy228
Management response:

Dear Brandy228, Glad you enjoyed your short stay with us and thank you for the positive feedback! Safe Travels! Peter

Reviewed 14 December 2016 via mobile

I chose this hotel because it was close to the airport and had a shuttle. The hotel seemed new and modern and the rooms are large. I think it bills itself as Renaissance Suites, so it did not disappoint. Their were a couple of restaurants on site and a nice bar area downstairs. Would definitely stay here again when coming...

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Helpful?
Thank Rob A
Management response:

Dear Rob A, Thanks for your kind comments regarding our hotel. So glad you enjoyed your stay and look forward to welcoming you back when your travels bring you back to Chicago. Thanks again, Peter

Stamford, United Kingdom
Reviewed 7 December 2016

The hotel was adequately equipped and the staff reasonably friendly, but what is it about airport hotels, they all feel the same? Bland, grey and sterile! Having spent two days in conference at the hotel I used most of the facilities and was surprised to find no safe in the bedrooms, the only access to a safe was behind Reception....

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Helpful?
Thank HannahCR1973
Management response:

Dear HannahCR1973: I appreciate the feedback regarding your stay. The convenience of guest room safes would be a worthwhile amenity for our guests and something we will look into. Sorry that the design and style of the hotel appears bland but it has been recently renovated and its monochromatic colors are offset by the daylight that streams in through the...

Reviewed 5 December 2016

When I arrived at the airport I called the front desk to ask when the shuttle was going to come but they put me on hold for ages twice. After 40 minutes waiting for this shuttle I went back to the terminal and the lady at the information desk tried to call them in vain. After her 3rd attempt she...

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Helpful?
Thank Bruno H
Management response:

Dear Mr. Brubo H: My sincere apologies for the poor service you experienced in calling the hotel and waiting so long for our shuttle. It is also disappointing that on hearing your complaint our response was less than genuine. Your feedback will be reviewed with the appropriate employees so improvements can be made in our response time to telephone calls...

MOBILE
Reviewed 29 November 2016

I stayed at this property Nov 18-22, 2016 Room 1422. Stylish suite, esp liked the desk, and comfy bed. Fridge, Micro down stairs close to front desk. Parking was OK. My group (140+HS Band) had breakfast in a meeting room which went very well...all staff was very polite and attentive. Special mention to Ishmael at the front desk and dash...

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Thank WorldwideTee
Hartland, Wisconsin
Reviewed 28 November 2016 via mobile

Convenient highway access if your looking for a park & fly hotel. The rooms are updated, has a nice bar and they provide a shuttle to and from the airport. The shuttle driver also drove us to and from Gibsons for dinner which was very nice and made it very convenient .

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Thank Aligoo
Management response:

Dear Aligoo, Thanks for your positive comments regarding your stay. It is always great to share this kind of feedback with our staff. I appreciate your taking the time to share your experience. Regards, Peter

Illinois, United States
Reviewed 24 November 2016

We have booked the Renaissance twice via Park , Sleep, Fly for a pre-flight stay that includes parking while we are out of town. The Renaissance is an all suite hotel which is very nicely and modernly decorated. They are in very close proximity to O'Hare so their shuttles are always easy and quick.The hotel is in close proximity to...

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Helpful?
Thank Jessica M
Management response:

Dear Jessica M, Thank you for the kind comments regarding our all suite hotel! So glad you have enjoyed each of your visits with us and we will welcome you back warmly when you return. Safe Travels, Peter

Reviewed 23 November 2016 via mobile

Fantastic service. Beautiful rooms. This was my second trip to Chicago this year and both times I stayed here. Reasonably priced and very nice. Staff is extremely nice. Showers are huge! Recommend it to anyone going to Chicago.

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Thank Brittany M
Miami, Florida
Reviewed 17 November 2016

I have to mention that this hotel is overlay good.But if you need to go downtown I do not recommended .The price is good but soooooo far from the city center.That is why I spent a lot of TIME & money for UBER .Always traffic and It takes 40 min to120 min to get there. there is a small Starbucks...

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Thank shivaroghaee
Management response:

Dear Shivaroghaee: Sorry you had to spend so much time in traffic getting to downtown Chicago. Located right outside the hotel is an El Blue Line stop with easy access to downtown. It will certainly reduce commuting time and expense. Give it a try the next time your schedule brings you to Chicago. Thanks for your feedback and safe travels....

Pittsburgh, Pennsylvania
Reviewed 10 November 2016

I have been staying at this hotel 4 different times the past few months and I'm not kidding when I say - it is a fabulous property right near O'hare Airport. What really keeps me coming back however is a few of the excellent employees. 1)Lynzie is the manager at the front desk and she always gives me the same...

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Helpful?
Thank Michael B

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago, Illinois, hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel in Chicago, Illinois, is a traveler's reprieve. Discover modern yet indulgent Chicago, IL, hotel suites featuring luxurious bedding, functional design and technology. Delight in unique culinary creations at Fresh, our restaurant serving American fare, or indulge in a carefully crafted cocktail at R-Bar, offering R-tinis in a stimulating and lively atmosphere. Adhering to the vision of offering more, this stylish Chicago boutique hotel provides the ultimate in meeting and event space, perfect for corporate meetings or elegant receptions. Discover an elevated sense of modern luxury at Renaissance Chicago O'Hare Suites Hotel. ... more   less 

Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 W Bryn Mawr Ave, Chicago, IL 60631-3203
Region: United States > Illinois > Chicago > O'Hare
Price Range: $170 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago O'Hare Suites Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance
Hotel Style:
#40 Luxury Hotel in Chicago
#44 Business Hotel in Chicago
#57 Romantic Hotel in Chicago
#83 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago O'Hare Suites Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor NOT across from the ice machine”
 of 5 bubbles MaryWisconsin, 1 Jan 2017 | Read review
“Don't come here if you have a family. Whatever you do, don't use the sofa bed.”
 of 5 bubbles Terirex, 30 Dec 2016 | Read review
“Rooms were generally noisy as near the freeway and could hear the aeroplanes approaching early and late at night!”
 of 5 bubbles HannahCR1973, 7 Dec 2016 | Read review
“Away from the elevator”
 of 5 bubbles PittPoker, 9 Nov 2016 | Read review
“The soundproofing was excellent for being near the airport. No views to speak of from any side.”
 of 5 bubbles K2Again, 9 Nov 2016 | Read review
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