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Renaissance Chicago O'Hare Suites Hotel

1,106 reviews
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Traveller (328)
Room & Suite (174)
Dining (7)
Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue line”(101 reviews)
“park and fly”(33 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Reviews (1,106)Write a Review
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505
368
119
40
25
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All reviewsblue linecumberland stationpark and flyclose to the airportfront deskhotel shuttleshuttle serviceo'hare airportthe concierge loungeseparate bedroomaveda productsfree shuttleliving areaan early morning flighto hareparking garageroom service
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381 - 385 of 1,057 reviews
Reviewed 11 August 2015 via mobile

Was there anything more frustrating than O'hare airport on Monday, August 10? We had an unexpected overnight at this hotel with a distress passenger voucher from good old American Airlines. It was perhaps the only thing AA did right this weekend. Room to spread out....More

Thank olesiabr
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 13 August 2015

Thank you for your review. We are sorry to hear that your flight was cancelled, however, delighted to know that you had a great experience at the Renaissance Chicago O'Hare Suites. Thank you for your feedback regarding the lack of charging areas in the guest...More

Reviewed 10 August 2015

This is our 6th time to use the Ranaissance for a flight out of O'Hare. We keep coming back because we like everything about it. Location is good, shuttle service is fast and reliable, rooms are quiet and comfortable, wireless is fast (enough), parking is...More

Thank scott216
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 13 August 2015

Thank you for taking the time to review the hotel. We are so happy to hear that you enjoyed your 6th stay with us and that you are using the Park Here Fly There package. We look forward to seeing you the next time you...More

Reviewed 9 August 2015

This hotel was a perfect location for our Chicago visit. It is a three minute walk to the Cumberland station blue line that takes you downtown or other stations to transfer to other lines. There are several places to eat and a grocery store within...More

Thank Sjohn2517
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 10 August 2015

Thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed your stay and hope to see you again in the near future. Thanks!

Reviewed 8 August 2015

We stayed at the Renaissance due to its close proximity to O'Hare, and the price rises in the city during Lollapalooza. We checked in on the Marriott app, requesting an early check-in, and arrived to find out that the room was not prepared. Rather than...More

Thank Daniel C
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 10 August 2015

Thank you for your review. We are delighted to hear that you enjoyed your stay. Thank you for your feedback regarding the Concierge Lounge and having a self service station for beverages. I will be sure to pass your suggestions along to our Executive Chef....More

Reviewed 7 August 2015

I was pleasantly surprised by the Rennaissance. Nice clean rooms, friendly staff, Starbucks on premises and a lobby bar to quench your thirst, easy parking, and more. There are plenty of restaurants in the area, most of which will validate parking if you dine with...More

Thank skobabe8
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 9 August 2015

Thank you for your review! We are so happy to hear that you enjoyed your stay as well as had the opportunity to enjoy the fullservice Starbuck'son property and the Rbar. We do hope to see you again soon. Thanks!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$139 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (328)
Room & Suite (174)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Lori L
7 October 2017|
AnswerShow all 2 answers
Response from MiliFlor | Reviewed this property |
Depending to which campus you are going. I believe there is an O’hare Campus, so that one should be close but the others like the Loop campus is about 40 min away taking the train.
0
Votes
Lori L
7 October 2017|
Answer
Response from kengW7297CH | Reviewed this property |
Lori, I think it's only about 16 miles, but the amount of time depends on the traffic. It can take 45 minutes sometimes. Anytime you want to know the distance between places, the fastest way to find it is to go to mapquest... More
0
Votes
Katie S
10 August 2017|
Answer
Response from travelentuziast | Reviewed this property |
The Bell Staff will hold your luggage until a room is available. You may be able to check in rather early depending on availability.
1
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Room Tips
"get the best suite"
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"very close to ORD within 5 min drive"
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"Trust the staff. I did and was satisfied."
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"Bring ear plugs!"
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