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Courtyard by Marriott Chicago Downtown/Magnificent Mile

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#60 of 187 Hotels in Chicago
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Courtyard by Marriott Chicago Downtown\/Magnificent Mile
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986 Reviews from our TripAdvisor Community

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Start your review of Courtyard by Marriott Chicago Downtown/Magnificent Mile
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Reviewed 3 days ago NEWvia mobile

The service I received while staying at the courtyard Chicago downtown mag mile was impeccable! I checked in on a Friday and had a separate reservation in a larger room for Saturday thru Monday. I can not recall the gentleman's name, but he was he great! Check in was amazing as I was upgraded to the larger room for Friday...

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Helpful?
Thank Ednbina
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Ednbina, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Honolulu, Hawaii
Reviewed 3 days ago NEW

Great location just off Mag Mile, comfy room, nice staff. I was mainly in town for a convention but distance to McCormick wasn't a problem since there were dedicated shuttles. Would most definitely stay here again when in Chicago. It's also very close to Grand Lux Cafe, which is a favorite spot.

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Thank pickyreader
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

Toledo, Ohio
Reviewed 4 days ago NEWvia mobile

This is a very unfortunate review. There were some definite pros to this hotel. It had 2 Q beds AND a sofa bed which is great for teens who do NOT want to bed share!! The room was large and it is right at the Magnificent Mile so location is nice. The parking garage is also attached to the lobby...

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Helpful?
Thank monami
CHIMM165, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Monami, thank you for giving us the opportunity to host your stay in Chicago. We truly appreciate your loyalty to Marriott and sincerely apologize for your recent experience. Our goal is to exceed guest expectations during their stay. This has been brought to the appropriate department to correct the mentioned concerns. Thank you for your feed back and thank you...

Chicago
Reviewed 2 weeks ago

The rooms are clean and big, they have a lot of room service and the crew ar very friendly, I love this hotel I really want to come back soon. This is probably the best Courtyard Marriott hotel that I have stayed in over the last couple years.

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Helpful?
Thank Ana Karen L
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Karen, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Michigan
Reviewed 2 weeks ago via mobile

The hotel is currently under renovation. We were on the 17th floor and our room still smelled nice and new. The beds were very comfortable and the location is perfect. I think they need to add a little bit heavier bedding because it was a bit chilly and we needed to get extra blankets. Arturo who worked in the lobby...

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Helpful?
Thank luvmy3kids
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Arturo for the level of service he provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

Melbourne, Australia
Reviewed 2 weeks ago

We stayed here for three nights. The room was clean and comfortable and the location was excellent; awesome shopping nearby and tourist attractions easy accessible by foot. The room was nice and dark and given the central location the room was surprisingly quiet. Breakfast was simple but adequate.The parking is off site. Please clarify the costs for parking before making...

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Helpful?
Thank Cas S
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your thoughts and comments with us. We appreciate that you enjoyed our hotel and the team here on property! It is our number one priority to provide clean and comfortable rooms. It was our pleasure to serve you and hope we have the opportunity to welcome you back again soon and earn...

Montreal, Canada
Reviewed 3 weeks ago via mobile

This is probably the best Courtyard Marriott hotel that I have stayed in over the last couple years. The room was freshly renovated and it was well done. Very comfortable yet practical. They seem to be in the process of renovating several floors, so I cannot comment on rooms that have not yet been transformed. The restaurant is descent. Very...

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Helpful?
Thank Carlos S
CHIMM165, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Carlos, thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. It was such a pleasure hosting your stay and making you feel right at home. We are so happy to hear that you had such an amazing experience and enjoyed our brand new guestrooms. We truly appreciate your kind words and feedback. We look forward to...

Leesburg, Virginia
Reviewed 4 weeks ago via mobile

Have stayed at this hotel a few times and I have always found it clean and comfortable. This last stay however was not so good. The door to my room was ajar when I arrived after checkin and there was toilet paper in the toilet. Also the cable TV was not working in the room. I travel quite a bit...

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Thank Mohamed E
CHIMM165, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Mohamed E, thank you for giving us the opportunity to host your stay in Chicago. We appreciate your loyalty booking with us multiple times. It’s disappointing that your stay was not as comfortable as last year. We sincerely apologize for the inconvenience the television caused you and the cleanliness of your room. Our goal is to reach above and beyond...

Troy, Ohio
Reviewed 20 February 2017

Just booked a reservation for February 21st at this hotel again. Anytime we get to go to Chicago this is the place we will stay. Great location and beautiful, and the service was exceptional. Can't wait to be there again tomorrow.

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1Thank sallieb321
CHIMM165, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Sallieb321, thank you for taking the time to share your recent experience. We are so thankful for your loyalty to the Courtyard Magnificent Mile. It is always such a pleasure hosting your stay in the Windy City. We truly appreciate your kind words about our service and we can't wait for your arrival today. If there is anything you need...

MICHIGAN
Reviewed 15 February 2017 via mobile

Stayed for an overnight birthday celebration. The pluses - received a larger room as a Gold upgrade (this hotel really has some of the largest rooms in the city), very friendly front desk staff, clean, great location. The issues - only 1 elevator working, resulted in, literally, a 10 minute wait for an elevator. Also, pulled up out front to...

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Thank Cuda85
CHIMM165, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Cuda85, thank you for giving us the opportunity to host your stay in Chicago. We truly appreciate the time you have taken to compliment our hotel and service. Our team works hard to make sure every guest feels right at home. We sincerely apologize for the inconvenience the elevators caused you during you stay. This is an unusual occurrence for...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: $226 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
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Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms over 10 floor have the best city views”
 of 5 bubbles anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
 of 5 bubbles Welikehotels, 7 Feb 2017 | Read review
“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
5 of 5