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Courtyard by Marriott Chicago Downtown/Magnificent Mile

Expedia.comUS$296*
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#62 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$367*
US$296*
US$367*
US$296*
US$367*
US$296*
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Courtyard by Marriott Chicago Downtown\/Magnificent Mile
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1,012 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Chicago Downtown/Magnificent Mile
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Showing 951: English reviews
Tokyo, Japan
Reviewed 3 September 2014

Just love this hotel!! The room was spacious 2 queen beds and a sofa bed. The best thing of this hotel was the location. The hotel is right next to Garrett Popcorn and half block to Michigan Ave shopping area. The staffs are always friendly and the security was great!

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Helpful?
1Thank AlohaGiselle
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We are so happy to hear that you enjoyed your stay at the Courtyard Magnificent Mile! We couldn't agree with you more on our location; the smell of Garrett's Popcorn fills our lobby, great restaurants are just steps away, and in walking distance to the best attractions! We appreciate all of your wonderful words about our staff and we will...

Detroit, Michigan
Reviewed 3 September 2014

I have stayed at many hotels on the Magnificent Mile, but this by far is my favorite. The room was extra spacious. The staff was very attentive. Every request i put in prior to arriving was met without me having to give a reminder. Checkin flowed swiftly. Valet was wonderful. I never waited more than 5 minutes for my vehicle....

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Helpful?
Thank Karen J
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate your wonderful comments regarding our staff, rooms, and overall hotel! It is our goal to exceed all guest expectations and make you feel like we are your home away from home. We will be sure to share all of your kind words with our departments. We look forward...

New Orleans, Louisiana
Reviewed 30 August 2014

This is my third stay here this year for business. Every staff member that I have had the pleasure of interacting with has exemplified true hospitality and considers customer service with a smile a genuine priority. Each visit has been better than the last. The location is great for tourists, just a block from the magnificent mile, easy walk to...

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Helpful?
1Thank Jennifer J
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty with the Courtyard by Marriott Magnificent Mile. We couldn't agree with you more; we love our location. We are in the heart of the Windy City, only steps away from restaurants and shopping, and only a few blocks from Chicago’s main attractions. We are delighted to hear you enjoyed our staff, we work hard to...

Carmel, New York
Reviewed 28 August 2014

The location of the hotel is just excellent. Right off the hustle & bustle of Michigan Avenue. The rate was a bit high, but that's to be expected for a city hotel during the Summer months. Large rooms for a city hotel. Clean, new, and friendly staff. I had a room on a higher floor which provided a nice view...

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Helpful?
Thank locolos13
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from Garrett’s Popcorn, Michigan Avenue shopping, and a variety of restaurants. In addition, only three locks away from Water Tower Place and the John Hancock. We are...

Reviewed 28 August 2014 via mobile

Stayed here with my family. From beginning to end, absolutely one of the best places to stay, great stuff, good area I felt very safe. We will most definitely stay here again. Two thumbs up. Hard to find reasons to be dissatisfied

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Helpful?
Thank Fernando C
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile! We are so happy that you and your family had such an enjoyable stay. Our guest's are our top priority especially when it comes to your safety We will be sure to share all of our kind words with our departments. We look forward to having you again in the Windy City!

Wisconsin
Reviewed 24 August 2014

I was here for a trade show, but the location just off of Michigan Avenue is ideal. Within walking distance to everything you need! The hotel itself was clean and comfortable with large rooms, friendly and efficient staff. I ate at the hotel bar one evening and the food was delicious. They have nightly drink specials, too. I'm a Marriott...

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Helpful?
Thank wiskaysin
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank for you for your loyalty to our brand. We are very glad we were able to accommodate you during your stay in Chicago. You are correct; we are located just steps from Michigan Avenue, the heart of Chicago. We really appreciate your kind comments about our friendly staff and the cleanliness of our rooms. We will be sure to...

Boston, Massachusetts
Reviewed 23 August 2014 via mobile

I just stayed at the Courtyard Miracle Mile for business. I have been traveling for business for 30 years and this staff is one of the best I have ever experienced. We had alot of boxes for our meeting and the staff helped us store and then move these boxes. They were always pleasant and helpful. They stopped by frequently...

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Helpful?
Thank nannyryder
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We can't thank you enough for sharing your wonderful comments! Our staff works extremely hard to exceed all guest's expectations and we are so happy we made your stay so enjoyable. We will be sure to share all of your kind words with our entire team. It was an absolute pleasure to host your group and we look forward to...

Hewitt, New Jersey
Reviewed 19 August 2014

I only stayed at the hotel for 1 night for business. The property was clean and functional. The beds were amazing to sleep on. Excellent price point given the location. The hotel is located smack in the heart of downtown which gives you plenty of options to walk to many fantastic restaurants in the local area. Otherwise taxis are readily...

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Helpful?
Thank Steven S
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback! We are so glad you found our hotel to be clean and comfortable. It’s our goal to make you feel right at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We thank you for staying with us and look...

Northeastern Ontario, Canada
Reviewed 19 August 2014

We enjoyed our first trip to Chicago and enjoyed this hotel. Unfortunately I cannot give an excellent rating because of a few things. First all the good things about this hotel. The staff are fantastic...extremely helpful and so approachable. The restaurant in the hotel had great food, a fantastic waiter on our first night there. He was on his own...

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Helpful?
Thank Linda V
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the condition of the swimming pool and your carpeting that you experienced. Our goal is to exceed guest expectations during their stay. This has been brought to our Housekeeping Manager to correct the mentioned concerns. Thank you for your feed back and thank you for your time. We hope you...

Jacksonville, Florida
Reviewed 17 August 2014 via mobile

This property is a very nice Courtyard the rooms are pretty standard. The location is perfect and easy walking to great restaurants and awesome shopping. Parking is expensive as is all locations in the city. The staff is superb and are extremely helpful on directions and recommendations.

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Helpful?
1Thank DanSamJAX
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to our team. We are happy to hear your stay was enjoyable. There are many choices of where to stay in the downtown area, so thank you for selecting our hotel for your stay in Chicago! We hope...

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11/06/2017 12/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: $241 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
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Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a family of four we asked for the two queen beds and the sofa bed.”
rafaelgL7098MJ, 20 Apr 2017 | Read review
“Ask for lower rooms as the elevators are a little slow.”
sandman0011, 19 Apr 2017 | Read review
“Ask for the highest floor and a renovated floor. It will get you that much further away from the city noise while you sleep.”
BetsyB946, 5 Apr 2017 | Read review
“Rooms over 10 floor have the best city views”
anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
Welikehotels, 7 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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