We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hard Rock Hotel Chicago

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hard Rock Hotel Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,516 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hard Rock Hotel Chicago
See the most recent reviews
Showing 2,276: English reviews
Sarnia, Canada
Reviewed 14 February 2014

This place has a great location...fair price for the market...friendly staff!!!! The only down side was the restaurant...terrible service!!! Quality drinks and good food but the service was horrible!!! Actually probably the worst service I have ever encountered...

 Report
Helpful?
Thank Stacey T
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share your feedback with us! While we're happy to hear that you enjoyed your stay, please accept our sincere apologies for the poor service you received in our restaurant. Please contact us: email@hardrockhotelchicago.com if you would like to discuss this matter further. Thanks again...

Chicago
Reviewed 13 February 2014

the only hotel to stay in in Chicago...... the service is beyond believe the staff was great and the rooms are just as great. I didn't have any issues but I am sure if I did they would have been addressed and taken care of

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
Thank kimbel59
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

WOW! Reading this review is like music to our ears - we strive to deliver authentic experiences that rock to our guests and are beyond thrilled to hear that you enjoyed such a marvelous, "out of this world" stay with us. Thanks so much for sharing your feedback with us; we can't wait to welcome you back for many more...

Albany, New York
Reviewed 12 February 2014

My wife and I got together between business trips to spend time in Chicago. We picked the HRH because of location and brand. We were very happy with our stay. We were given a corner room. It was a bit small and we had issues with the TV (Only watching due to Olympics being on). The maintenance guy was up...

 Report
Helpful?
Thank Al K
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We're so happy to hear that you and your wife chose to unwind here at Hard Rock Hotel Chicago and, more importantly, that it lived up to your brand and location expectations! We apologize for the issues you experienced with your TV but are pleased to hear that our engineering team was able to get them resolved immediately. We'll be...

Columbus, Ohio
Reviewed 12 February 2014

Great hotel both in quality of staff and the facility. Also an amazing location that is very easy to get to everything you want to see in the city. I will be staying here more in the future that is for sure.

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
Thank Ed C
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! Our hearts sing when we receive and read reviews like yours. Thanks so much for taking the time to tell us about your high-quality guest experience; we are so happy to hear that you enjoyed our friendly staff and central location in the heart of downtown Chicago. We look forward to welcoming you back for a return visit. Thanks...

Louisville, Kentucky
Reviewed 11 February 2014

This hotel seems very hip and cool, the rooms are very modern with chincy furniture and there were random hairs all over the bathroom and through-out the room. No room service menus, filthy ice containers and scoopers! Please think twice before booking here!

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
Thank Morgan Kristina M
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago; we only wish you had enjoyed a more positive guest experience. We are incredibly disappointed to hear that your room did not live up to the high standards of cleanliness we set for our housekeeping staff; please accept our sincere apologies and contact us directly if you would like to...

Chicago, Illinois
Reviewed 11 February 2014

Great place to stay when visiting Chicago. Also perfect for a date night in the city or party. Excellent location, friendly staff, spacious room with comfortable bed. 360 degrees breathtaking city views!

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
Thank Kasia_bolszakowska
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Kasia, thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback with us! We're thrilled to hear that you enjoyed our Michigan Avenue location, friendly staff and spacious and comfortable rooms with breathtaking views of this magnificent city. We hope you will keep us in mind the next time your...

Reviewed 11 February 2014 via mobile

Whether you love or hate the rock music backdrop, the room is excellent. Both the bed and linens are excellent. Free wifi. Perfect view of the river and bridges from the 11th floor. Very polite service. An absolute steal. Free rental of Fender guitar from reception!

 Report
Helpful?
1Thank Ian H
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this positive feedback with us. We're quite pleased to hear that overall, you had an authentic experience that rocked and hope you were able to take advantage of our free Fender guitar rental program during your stay with us. If not, there's always...

clearwater, fl
Reviewed 11 February 2014

I read some of the reviews before we booked, and was wondering what kind of experience we would have. I was totally impressed with our room, and service. We booked through Hotels.com, and got a beautiful corner room on the 23rd floor, right over the river, and at an extremely great price. It was clean, bright, and spectacular view of...

 Report
Helpful?
Thank lsdlsd01
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! First and foremost, thank you for choosing Hard Rock Hotel Chicago and for taking the time to share this outstanding guest feedback with us! We're thrilled to hear that you received rock star treatment from our staff and enjoyed your beautiful, spacious and bright corner room overlooking the Chicago River and the spectacular views of our city. We look...

Northumbria
Reviewed 8 February 2014

Took a punt and stayed clear of the usual business hotels. The room I had was pretty much like the picture which consisted of a comfortable bed, a bathroom that was slightly tired, and a great view straight down Michigan Avenue - which added to a decent chair, made a good base to work from. Probably not helped by the...

 Report
Helpful?
Thank HSBsMIssus
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago during your most recent stay in the Windy City and for taking the time to share such thorough feedback with us! We're thrilled to hear that you enjoyed your guest experience in our rooms overlooking Michigan Avenue. It sounds like the view served as a beautiful backdrop to the work...

Chagrin Falls, Ohio
Reviewed 7 February 2014

The hotel was in a great location. The hotel staff was very helpful and friendly. I was running late in the morning, so I ordered room service breakfast 2 days in a row, and I must say that it was terrible! If possible try to go outside to grab a bite to eat. There is a really good breakfast place...

 Report
Helpful?
Thank moyanomaya
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for choosing Hard Rock Hotel Chicago during your most recent business trip to the Windy City. While we're very pleased to hear that you enjoyed our Michigan Avenue location, friendly staff and clean and comfortable rooms, we are deeply disappointed to hear that the ambient lighting and in-room dining experiences weren't to your liking. We sincerely appreciate your...

1,094 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (865)
Viewed
Room/Suite (226)
Viewed
Bathroom (58)
Viewed
View from Room (88)
Viewed
Hotel & Grounds (173)
Viewed
Pool/Beach Area (3)
Viewed
Dining (5)
Viewed
Family/Play Areas (1)
Viewed
Other (311)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (219)
Viewed
Amenities (47)
Viewed
Deluxe King Room (105)
Viewed
Dining (11)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Wyndham Grand Chicago Riverfront
Downtown / The Loop
Comfort Suites Michigan Avenue / Loop
Downtown / The Loop
Hampton Inn Chicago Downtown/N Loop/Michigan Ave
Show Prices
Show Prices
Show Prices
Downtown / The Loop
River Hotel
River Hotel
#60 of 186 in Chicago
958 reviews
Downtown / The Loop
Hilton Garden Inn Chicago/North Loop
Downtown / The Loop
Virgin Hotels Chicago
Virgin Hotels Chicago
#9 of 186 in Chicago
896 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $164 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Jetsetter so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
25 questions
Ask a question
Chicago, Illinois, United States
8 months ago
Milwaukee
over a year ago
Moline, Illinois
11 months ago
3 months ago

See all questions (25)

Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid internal and exterior noise, ask for a room on a high floor away from the elevators”
 of 5 bubbles Moops, 11 Feb 2017 | Read review
“the views from the 15 floor and up are better”
 of 5 bubbles mannygarzon, 25 Jan 2017 | Read review
“Make sure they know you didn't park there”
  • Wait, isn't this where the mini-bar is supposed to be?
  • A) suffer in a boiling room B) have to touch this really gross thermostat
 of 5 bubbles peterkD3700YK, 20 Jan 2017 | Read review
“Not all rooms have a good view but seems like higher floors have better view of Chicago and it is a great view from say floor 23 and above.”
 of 5 bubbles SunilF436, 29 Dec 2016 | Read review
“Rooms overlooking Trump Tower are sunny and spacious”
 of 5 bubbles maureeshaw, 19 Dec 2016 | Read review
5 of 5