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St. Jane Hotel

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Traveller (1008)
Room & Suite (599)
Dining (41)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the hard rock”(538 reviews)
“tower suite”(34 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (2,762)
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111
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All reviewsthe hard rockhard rock hotel chicagotower suitecarbide buildingrock memorabiliagreat locationrock starmichigan averock and rollmillennium parkthe rivercorner roomthe magnificent miledowntown chicagothe beancity viewstreet noise
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1,081 - 1,085 of 2,479 reviews
Reviewed 2 August 2014

I usually like to stay closer to the Gold Coast area in Chicago but because I was attending a meeting so I was booked at this hotel. It was awesome, clean, modern and it has a ping pong table in the lobby! Bar was great...More

Thank James A
Response from HardRockMGR, Manager at St. Jane HotelResponded 20 August 2014

Dear Guest, Wow! Thank you for the amazing review and recommendation! I see you took full advantage of our central location and, let's not forget, our ping pong table. We're so proud to read that you enjoyed your stay and hope that you visit us...More

Reviewed 31 July 2014

We were lucky enough to get upgraded to a suite on the 35th floor due to our room not being ready after waiting patiently for over 30 minutes, didn't even complain about the wait as there was so much going on in the lobby (ping...More

1  Thank Madison R
Response from HardRockMGR, Manager at St. Jane HotelResponded 20 August 2014

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cheers, Erica O'Neil VIBE Manager *All Is One*

Reviewed 30 July 2014

We loved our stay here. Walking distance to everything we wanted to do, except Wrigley Field. Ping-Pong in the lobby, do I need to say more. The bed and room decor were wonderful and the room was super quite. We also had a great view...More

Thank due41
Response from HardRockMGR, Manager at St. Jane HotelResponded 20 August 2014

Dear Guest, You're so very welcome :) We LOVE to hear such rave reviews! Please come back and visit us again soon. The ping pong table is calling! Cheers, Erica O'Neil VIBE Manager *All Is One*

Reviewed 29 July 2014

The rooms are a good size and the staff were friendly but the room had a bad odour to it which I couldn't get rid of as I couldn't open the windows. The TV was very temperamental and the IPod/IPhone dock didn't work. The internet...More

Thank C K
Response from HardRockMGR, Manager at St. Jane HotelResponded 20 August 2014

Dear Guest, Thank you for taking the time to post a review regarding your recent stay. We're so happy to see that our staff provided friendly service but are so very sorry that you were somewhat underwhelmed. We certainly expect our guests to experience a...More

Reviewed 29 July 2014

Easy walk to and from Blue Line that takes you to O'hare Walk out your door and you are on Michigan Avenue in the heart of it all Comfy beds with crisp white linens Aromatherapy Bath Products Excellent Staff

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Kathie B
Response from HardRockMGR, Manager at St. Jane HotelResponded 20 August 2014

Dear Guest, Thank you for the great review! I have shared your compliments with our entire Hard Rock team. We hope to see you again the next time you visit the Windy City! Cheers, Erica O'Neil VIBE Manager *All Is One*

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#70 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#70 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
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Traveller (1008)
Room & Suite (599)
Dining (5)
Pool & Beach (3)
Restaurants and Bars (PRE-RENOVATION) (45)
Amenities (PRE-RENOVATION) (40)
The Hotel (PRE-RENOVATION) (19)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
mekovacs
23 January 2018|
AnswerShow all 6 answers
Response from Nadine G | Reviewed this property |
Sorry you may want to contact hotel for that question
1
Vote
michellejC1175GY
31 August 2017|
AnswerShow all 5 answers
Response from HardRockMGR | Property representative |
Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
1
Vote
Heather D
5 August 2017|
AnswerShow all 3 answers
Response from HardRockMGR | Property representative |
There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
0
Votes
Room Tips
"Away from the club"
Read review
"Ask for Michigan Avenue side"
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"Tower rooms have great views"
Read review
"reserving a city view is not enough, ask for a city view of the lake"
Read review
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