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Hard Rock Hotel Chicago

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2,577 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Chicago
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Showing 2,332: English reviews
San Francisco, California
Reviewed 20 December 2013

I have clients in Chicago whom I visit at least every 2 months. The Hard Rock is always my choice for 1) Location right on Michigan Ave, 2) Great Rate, 3) Very classy rooms. Some of my colleagues choose to pay a lot more to not get much more and also spend more time in cabs. When I book a...

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Helpful?
Thank Ben F
Toronto, Canada
Reviewed 19 December 2013

Building: beautiful Art Deco architecture, resembles green champagne bottle with gold foil - recognized from across town. Interior: modern rock n'roll theme mixed with Art Deco elevators. Room: modern & clean! Loved the decor. The little shampoos & shower gel fantastic (put them in my suitcase each day so housekeeping would leave more) - sweet grass scent, very fresh. Rock...

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Thank rechargedbysun
Toledo, Ohio
Reviewed 19 December 2013

Just because of it's name, it has a tendency to attract visitors BUT, I thought it was just average wi the exception of the Housekeeping crew. FANTASTIC, however, that's what people use to make their selection. The mattress was hard, for me at least, and the lobby extremenly loud...music.... Pro's - it is very close to the mag mile shopping...

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Thank number10Toledo_ohio
Chicago
Reviewed 16 December 2013

Location is great. Hallways are very dark. Rooms very modern and represent hard rock. Bathroom was was moldy. Curtains looked worn and need replaced. Heat/furnace duct made loud noise every hour. Called for another pillow because only had two. No one ever showed.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Dustin W
Columbus
Reviewed 13 December 2013

I have stayed at the Hard Rock Hotel Chicago several times and this most recent trip was very good as usual. The room was clean and spacious. The bathroom amenities were very nice, towels plush, and the room decor was fun. The room cleaner was friendly and the front office personnel were helpful. This is a reasonably priced hotel with...

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Thank Eric H
Buenos Aires, Argentina
Reviewed 13 December 2013

In what used to be the Carbide and Carbon Building, a hotel that surprises! Though service and attention was pretty poor, the rooms where great! big beds, plenty pillows, beautiful view over Michigan Av, and a quoted mirror. The mini bar was empty...which came as a suprise, but you can ask to play a Fender in your room if you...

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Thank pini30
Manila, Philippines
Reviewed 13 December 2013

Stayed here for three night in the roundup to Thanksgiving. Hotel location was really good; walking distance to the State/Lake CTA stop where you can go anywhere from that point. Conveniently located south of the Mag Mile and north of Millenium Park; perfect for mid-length strolls of both ends of said attractions. Lobby was dark-light in tune with that Hard-Rock...

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Thank cj20028001
Bad Bellingen, Germany
Reviewed 11 December 2013

Very nice hotel. Very friendly stuff. Nice, big and clean rooms. It is perfectly located in the middle of downtown chicago. If I come back next time this will definitly be the hotel of my choice. I like the motto, but it is not "over the top".

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Thank Achim E
West Bend, Wisconsin
Reviewed 11 December 2013

I have never had such a fantastic stay at a hotel. From the valet service to the Loss Prevention team (Keith) everything and everyone was nice and accommodating. The hotel room was beautiful wood panel with an inlaid patterned ceiling and a huge bathroom. I forgot my phone after checking out and Keith went up to get it for me....

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Thank jss0693
Holland, Michigan
Reviewed 10 December 2013

Upfront, I want to say I booked this hotel as a "secret deal" so I knew the hotel might not be exactly what I would normally pick. Family was flying in from the West Coast for a Holiday get-together. This hotel was rated as "4 Star Hotel" which is very hard to believe after staying here. PROS... Staff, everyone we...

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Thank Darymilk

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $217 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
29 questions
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Chicago, Illinois, United States
10 months ago
Chicago, Illinois
over a year ago
1 day ago

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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner room is very quiet.”
D8541JLjudyc, 25 Apr 2017 | Read review
“There isn't much of a view but it is quiet and you are close to much of downtown.”
MarvinSpeedy, 24 Apr 2017 | Read review
“Not sure I have one here, we were on the 10th floor, and I hope other floors are nicer.”
Binker55, 5 Apr 2017 | Read review
“Platinum king are the larger rooms”
daynaf2014, 21 Mar 2017 | Read review
“the tower rooms have an excellent view”
etiennet840, 20 Mar 2017 | Read review
5 of 5