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    Hard Rock Hotel Chicago

    230 North Michigan Avenue, Chicago, IL 60601-5906
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    28/01/2018 29/01/2018
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    Traveller (1008)
    Room & Suite (496)
    Dining (41)
    Overview
    • Excellent41%
    • Very good32%
    • Average16%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “tower suite” (34 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,764)
    There are newer reviews for Hard Rock Hotel Chicago
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    1,131 - 1,135 of 2,481 reviews

    Reviewed 27 June 2014

    We were stranded at the O'Hare airport due to storms, with no available hotels in the area we had to travel to the Hard Rock Hotel on Michigan Ave. The staff that checked us in were very nice and helped us with some close restaurants...More

    Thank Diane R
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 1 October 2014

    I am so happy to hear that we were able to accommodate you and your family while you were stuck in Chicago. Our staff takes pride in taking care of our guests and we are grateful for the positive feedback. We hope to welcome you...More

    Reviewed 26 June 2014

    Expected more from this hotel, particularly for the price. Would've been better off sticking with a chain. Front desk staff were great. Very helpful. Rooms could use some love. City noise, even on 19th floor, quite loud. Would not recommend or choose again.More

    Thank bigred401988
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 1 October 2014

    Thank you for taking the time to review your recent stay. I'm sorry to see that you weren't happy with your stay. We certainly expect our guests to enjoy a more positive experience. We strive to provide one of a kind service and quality rooms...More

    Reviewed 24 June 2014

    I stayed at this location on a recent business trip. The hotel staff is very nice and friendly. The location is excellent. In the heart of Chicago downtown. If you are not used to city noise this could be noisy for you. The rooms and...More

    Thank Jani_Vladi
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 1 October 2014

    Thank you for reviewing your recent business travels. We appreciate you letting us know that some details didn't meet your high expectations and are working hard to make sure you'll feel like a Rock Star the next time you stay with us. Cheers, Carly Moore

    Reviewed 24 June 2014

    Hotel looks cool and they put a lot of effort into the appearance but the room quality was less than desirable. Room was rundown. Things were broken or just worn looking. Hotel was overpriced. Would not stay again.More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Thomas Y
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 1 October 2014

    Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an unforgettable guest experience, and it's apparent in this...More

    Reviewed 23 June 2014

    Stayed June 17 - 20 @ hotel. Great Hotel, Wonderful Staff, Great location. Is within walking distance to Illinois Center and Thompson Center. A six dollar cab ride will get you to Rush Street and the World Famous Billy Goat Tavern (think Saturday Night Live)...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Brad B
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 1 October 2014

    We couldn't agree more with this assessment and want to thank you for sharing your comments with the TripAdvisor community. We are happy to hear you were able to enjoy The World Famous-Billy Goat Tavern located a short walk from our east loop location. We...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$139 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Spa Hotel in Chicago
    • #67 Luxury Hotel in Chicago
    • #83 Business Hotel in Chicago
    • #85 Romantic Hotel in Chicago
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 381
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hard Rock Chicago ,
    • Chicago Hard Rock Hotel
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    Traveller (1008)
    Room & Suite (496)
    Dining (41)
    Pool & Beach (3)
    Hotel & Grounds (627)
    Bathroom (69)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    michellejC1175GY
    31 August 2017|
    AnswerShow all 5 answers
    Response from HardRockMGR | Property representative |
    Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
    1
    Vote
    Heather D
    5 August 2017|
    AnswerShow all 3 answers
    Response from HardRockMGR | Property representative |
    There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
    0
    Votes
    Heather D
    5 August 2017|
    AnswerShow all 7 answers
    Response from HardRockMGR | Property representative |
    Lots of good info from the other answers - but see your follow question, we've replied there. Thanks!
    0
    Votes
    Room Tips
    "Away from the club"
    Read review
    "Ask for Michigan Avenue side"
    Read review
    "Tower rooms have great views"
    Read review
    "reserving a city view is not enough, ask for a city view of the lake"
    Read review
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