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Hyatt Place Chicago / River North

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#57 of 186 Hotels in Chicago
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Hyatt Place Chicago \/ River North
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1,502 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
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Troy, Michigan
Reviewed 3 days ago NEW

Our family of four stayed at the Hyatt Place River North for two nights over President's day weekend. We chose Hyatt Place for the location and, having two teenaged sons, the room set up and more extensive breakfast. The location was great, but no where on their website did they mention the large fire station that was across the street....

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Helpful?
Thank Peggy C
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello Peggy C, Thank you for taking the time to share your experience with us. I am concerned to hear about your experience at breakfast. This is not the level of service that we at the Hyatt Place strive to provide. I will be addressing your issues with the appropriate parties and make sure that they are rectified. It is...

Reviewed 3 days ago NEW

This place is awesome. Very clean, and comfortable. Service was outstanding from the valet to the front desk. Will definately stay here again. And the complimentary breakfast buffet was the best I've ever had!

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Helpful?
Thank Dan M
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello Dan M, Thank you for taking the time to provide us with such a rave review! We strive to be the cleanest and friendliest hotel option in Chicago and I am thrilled to hear that we are delivering on that promise. I'm so glad you got a chance to enjoy our complimentary breakfast buffet as well. We work closely...

Madison, Wisconsin
Reviewed 4 days ago NEW

Window to the room wasn't properly sealed so noise from construction and the fire station across the street kept us up all night. Front desk wouldn't offer any solutions to the problem and said there was nothing they could do. No way I would stay there again and will make sure everyone I know hears about this

Review collected in partnership with Hyatt Hotels
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Thank S699DCryanm
Macomb, Michigan
Reviewed 4 days ago NEW

There were 5 of us in our party visiting Chicago for a weekend visit to Northwestern university as well as local sights. The hotel is in a great location IF you can overlook the fact that the hotel sits directly across from the Chicago fire station. Our room happened to look directly onto that street. LOUD sirens middle of the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 724brigittes
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello 724brigittes, Thank you for taking the time to review your stay with us. I'm glad to hear that you enjoyed our facilities. It is distressing to hear that you ran into issues with your parking however. I apologize for any misinformation that may have been shared with you. We are working diligently to ensure that all of our outlets...

Bass lake Indiana
Reviewed 4 days ago NEW

Nice hotel downtown Chicago. Complimentary breakfast. Very clean. Chicago street noise cannot be silenced. Lol so you will hear a lot of sirens. Close to several restaurants and bars. We walked to Michigan Ave and back.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank anniversarycoupl2017
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello anniversarycoupl2017, Thank you for staying with us and for taking the time to review your experience. It's exciting to hear that you enjoyed your time with us. We strive to be the cleanest and friendliest of the many lodging choices you have in Chicago and it is encouraging to hear that we are achieving this. We hope that you...

Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Q7074CRcynthiah
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Vancouver, Washington
Reviewed 5 days ago NEWvia mobile

This is a great place for a Chicago stopover. By booking in advance I got a $107 rate. There is a big fitness room and a guest laundry so you can leave with clean clothes in your bag. The staff is welcoming and helpful. Lots of places to eat and drink within a block. Free breakfast. The hotel is connected...

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Helpful?
Thank EwwfmN
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello EwwfmN, Thank you for taking the time to review your recent stay with us at the Hyatt Place Chicago River North. I'm glad to hear that you enjoyed your time with us and that our facilities were up to your standards. We hope to have become your lodging of choice while visiting Chicago and that you have an opportunity...

Hartford, Wisconsin
Reviewed 5 days ago NEW

Our family of four had a great stay at this hotel for two nights. It is a first-class place with a great location, very near to the Magnificent Mile and many eateries and shops. The hotel staff is very friendly and accommodating.

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Helpful?
Thank Stephen G
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello Stephen, First I would like to thank you for taking the time to review your stay with us. I am delighted to hear that you enjoyed your time with us. We pride ourselves on our exemplary staff and I'm excited to hear that they made a difference in your stay. We hope you have an opportunity to visit us...

Phoenix, United States
Reviewed 1 week ago

Quite happy with my stay at the Hyatt Place River North. I had a meeting in Chicago and booked the Hyatt for the first time. Pleasantly surprised to check-in seamlessly, talk with the smiling front desk team member, find the room spacious, bed most comfortable, bathroom well lite and the location is convenient to bus, EL train, taxi services and...

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Helpful?
Thank A6664XMkims
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear A6664XMkims, Thank you for sharing your 5 star review on the Hyatt Place Chicago River North. We know you have many hotels to select from when traveling to Chicago and we appreciate you selecting ours. We are pleased to hear our location worked out well for your business trip and you were able to take advantage of the easy...

Hillsborough
Reviewed 2 weeks ago

First time staying at at Hyatt Place property and I was very impressed. Free breakfast (quality breakfast), nice comfortable rooms and a terrific location. Ema has a great bar with two cool bartenders that now what they are doing too! One downer is parking is VERY expensive! .

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Helpful?
Thank gleon1011
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear glen1011, Thank you for taking the time to write your 5 star review. We know you have many hotels to choose from when traveling to Chicago and we appreciate you choosing the Hyatt Place Chicago River North. We are glad you enjoyed our property, location, and excellent bartenders. We look forward to hosting you the next time you travel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 

Additional Information about Hyatt Place Chicago / River North

Address: 66 W Illinois St, Chicago, IL 60654-4805
Region: United States > Illinois > Chicago > Near North Side
Price Range: $186 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Reservation Options:
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Hotel Style:
#14 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Chicago / River North staff and other travellers.
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7 months ago
7 months ago
Kentucky
over a year ago
Chicago. illinois

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Questions? Get answers from Hyatt Place Chicago / River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor. The noise from the firehouse can be bad at night.”
 of 5 bubbles 961peggyc, 21 Feb 2017 | Read review
“the top floors 15-17 would have the best views”
 of 5 bubbles stepheng353, 19 Feb 2017 | Read review
“I did have a view of the city with little obstruction”
 of 5 bubbles A6664XMkims, 14 Feb 2017 | Read review
“Noise from the street is a bit loud so book a higher floor to avoid this.”
 of 5 bubbles gleon1011, 10 Feb 2017 | Read review
“I had the second floor, no noise, overlooked the streets, not bad at all!”
 of 5 bubbles 106katelynj, 21 Nov 2016 | Read review
5 of 5