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AC Hotel Chicago Downtown

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#70 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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AC Hotel Chicago Downtown
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1,357 Reviews from our TripAdvisor Community

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Showing 1,230: English reviews
Philadelphia, Pennsylvania
Reviewed 25 June 2013

Spent the weekend here with the wife and we were fully satisfied all around. The location is fantastic, just off Michigan Avenue and around the corner from many of Chicago's finest hotels. We came in from the airport on the El, and it was a short 4-block walk to the hotel. We paid $20 for a 3-day transit pass at...

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2Thank jackosan
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear jackosan, Thank you very much for being our guest and sharing your wonderful comments about your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile on Trip Advisor. We are delighted you found our hotel "Great digs for a Chicago adventure" and had a fantastic time in Chicago. We look forward to welcoming you back again when...

New York City, New York
Reviewed 25 June 2013

The Four Points by Sheraton is just fine. It is clean and in a central location (and seemed to be better priced than other hotels in the area) but the hotel and staff do nothing to set the hotel apart. The lobby decor is fine but I was surprised by how dark and small my room was. Frankly, it was...

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1Thank Marci B
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Marci B, Thank you for taking the time to share your comments regarding your staff at our hotel. We appreciate your comments as they assist us in improving our service and facility. We apologize for the service you received from our front desk staff and will ensure retraining occurs to avoid a reoccurence of this experience. Thank you for...

Pasadena, CA
Reviewed 24 June 2013

We were very happy with our hotel choice for this past trip to Chicago. The location was perfect! We walked to almost every restaurant we visited. The staff was friendly. The rooms were clean. The only negative was that the water in the indoor pool was quite cold, so we had to take our daughter out once we noticed her...

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1Thank baby8684
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear baby8684, Thank you very much for taking the time to share your experience at the Four Points by Sheraton Chicago on Trip Advisor. We are happy to hear we provided "everything you needed" with our location, clean rooms and friendly staff. We apologize for the temperature of the pool and will continue to monitor the temperature to ensure it...

Reviewed 24 June 2013

I took time to find a clean hotel and this hotel was very very clean! The staff was friendly. However, everything else was below average. We arrived early and our room wasn't ready. The room was very basic. Our balcony floor was filthy. Our feet were black from walking out on it. The parking was $45 a night. The hot...

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Thank Ani P
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Ani P, Thank you for taking the time to share your recent experience while a guest in our hotel. We are pleased to hear you chose our hotel for your trip to Chicago and appreciate your comments on our service and facility. We apologize for the condition of the balcony floors and have advised our Housekeeping Staff to correct...

Silverdale, Washington
Reviewed 19 June 2013

My husband and I stayed at this property for a long weekend in May. We had stayed at the Four Points twice prior to this stay, and both previous experiences were much better than this one. This time we noticed that some of the decor in the hotel is starting to look a bit outdated. Also, we came prepared with...

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Thank GoChicaGo5
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear GoChicaGo5, Thank you for taking the time to share your recent experience while a guest at the Four Points by Sheraton Chicago. We are happy to hear you returned to our hotel for your trip to Chicago, however disappointed that your stays in the past were better. We pride ourselves in providing excellence in service and accommodations and are...

Adrian, MI
Reviewed 11 June 2013

My family stayed here for 2 nights, checking in Friday, May 24 and checking out Sunday May 25. We are Starwood Vacation Owners and used our converted Starpoints to reserve the 2 night stay in the Extra Comfy Room. The hotel seemed to be in the middle of everything. A block from Mag mile. Everything really, within walking distance. Restaurants...

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2Thank cbecerrajr
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear cbecerrajr, Thank you for taking the time to share your experience during your recent stay at our hotel. We are pleased you chose our hotel for your trip to downtown Chicago and thank you very much for your business. We pride ourselves on delivering excellence in service and facilities and appreciate guest comments if we fall short of that...

Fort Wayne, Indiana
Reviewed 10 June 2013

Hotel was great. The rooms were a little dirty(dusty light fixtures, cobwebs in the corners). When we originally booked the hotel we read that they had free breakfast. LIE there is no free breakfast. Very close to the magnificent mile. Great food options near by including Hard Rock and Rainforest. Walking to Navy Pier is just a short walk to...

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2Thank Corey L
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Corey L, Thank you for taking the time to share your comments regarding your stay at the Four Points by Sheraton Chicago Downtown on Trip Advisor. Thank you also for choosing our hotel for your accommodations during your visit. We appreciate the comments regarding location of the hotel and the condition of our rooms. Rest assured your comments have...

Reviewed 3 June 2013 via mobile

The location must dictate the price for this hotel. $300 for something akin to a motel stay. If this was $125/nite I would be very pleased with the value. Make plans for finding food because there is none in the hotel other than a mini mart the has very little to offer

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3Thank rubyfoody
Warsaw, Indiana
Reviewed 28 May 2013

Stayed for one night on a family outing and was very pleased with this property. While the hotel lacks a a huge sweeping lobby and floor to ceiling marble it is very comfortable and in a great location. The room was large and had a fridge and microwave which is nice when traveling with a child. The location is great...

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2Thank ddbii
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear ddbii, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Chicago Downtown on Trip Advisor. We are happy to hear you enjoyed your time in Chicago and chose our hotel for your family trip. We hope to see you again soon when you visit downtown Chicago. Thank you for being our...

Baltimore, Maryland
Reviewed 27 May 2013

Stayed here for a quick overnight trip to Chicago. Stopped in to drop off our bags around 9:30AM, and was surprised to receive keys to our room. Room was large, quiet, cool, and included free Wifi and fridge. Property had a nice gym facility and pool. My only improvement would be a replacement of the hot tub, as the current...

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4Thank HoosierCFI
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear HoosierCFI, Thank you for taking the time to share your experience during your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel and pleased to hear you found our property as an "Excellent location, room and facilities". We look forward to welcoming you back again when your travels bring...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 N Rush St, Chicago, IL 60611-2748 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: $232 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Priceline, TripOnline SA, Hotels.com, Cheap Tickets and HotelQuickly so you can book your AC Hotel Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's a lounge on the 4th floor, so it might be smart to avoid floors 3 and 4.”
pgiamario, 10 Apr 2017 | Read review
“Higher floor”
stevendale, 4 Apr 2017 | Read review
“Be aware of high parking cost.”
GMS1556, 9 Feb 2017 | Read review
“A higher floor is a bit quieter. Two blocks from Michigan Ave and major hospital(sirens).”
815briank, 1 Jan 2017 | Read review
“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
64JanaM, 3 Dec 2016 | Read review
5 of 5