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Comfort Suites Michigan Avenue / Loop

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#52 of 187 Hotels in Chicago
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Comfort Suites Michigan Avenue \/ Loop
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1,762 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Michigan Avenue / Loop
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Showing 1,627: English reviews
Markham, Canada
Reviewed 4 weeks ago

Comfort suites is small but it is cozy and clean. Staff are helpful and friendly with great customer service! We arrived early at the hotel first day in Chicago. Chris managed to help us check in smoothly and gave us a room on 13th floor, thanks! Everyday breakfast was included and we all loved it! Bagels, waffles, eggs, ham, sausages,...

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Helpful?
Thank C0ffeeTea0rMe
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear C0ffeeTea0rMe, Thank you for your recent 5 star review. I am so happy that you enjoyed Chris's service. We recently promoted him to supervisor. Thank you for the great comments on the hotel and our breakfast. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Reviewed 4 weeks ago via mobile

We actually booked two nights at the Hampton Inn around the corner. They made an error with our reservation, and had to move us to the Comfort Inn for the first night. There were several things that bothered us. You could barely open the door to the room. The carpet was too high, so you had to force the door...

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Helpful?
Thank Sue H
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Sue H, Thank you for your review. I am sorry to hear that you did not enjoy your stay with us. I do apologize for the noise issues. Glad to hear that it was taken care of. We have overnight security so we can resolve these issues. I am also sorry that you didn't enjoy our breakfast. We recently...

Reviewed 4 weeks ago

This is a fantastic hotel with some of the most friendly and helpful staff I have encountered. We got a fantastic rate here and were really impressed with the corner suite we got. It is in a great location as well.

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Thank Brook E
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Brook E, Thank you so much for your recent 5 star review. We are so happy that you enjoyed your stay with us. Thank you for the compliments on team and our suites. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Palos Heights, Illinois
Reviewed 5 weeks ago via mobile

I brought my young grandkids to stay and we had a great time! The 2 young men at check in ( Myron and Chris) were super friendly and really nice to my family. They upgraded us to an amazing suite with awesome views and plenty of room to spread out at no additional charge! The hotel is right on Michigan...

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Thank Sue D
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Sue D, Thank you for the recent 5 star review. We are so happy to hear that you enjoyed your stay. Also your grandkids had a great time! Chris and Myron are great team members. Thank you for mentioning them. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Reviewed 5 weeks ago via mobile

This place was amazing. From the customer service, to the suite, to the view. We had room 2302 and the view is breathtaking. The bed is also really comfortable. The breakfast is meh but oh well. We'll be back for sure! The location is perfect and a block away from the orange line to midway. It's also very close to...

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Thank Kelsey R
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Kelsey R, Thank you for your recent 5 star review. We are so happy that you enjoyed our customer service. This is something we strive for. Also thank you for the great comments on our rooms and location. I will look into your breakfast comments. Thank you for mentioning them. We look forward to seeing you again soon! Kindest...

Tennessee, United States
Reviewed 21 February 2017

If you are not traveling as a couple or family of 4, it can be challenging to find accommodations for 5 in Chicago. This hotel does offer reasonably priced 2 bedroom/1 bath and 2 bedroom/2 bath suites. Great location just south of the river on Michigan Ave. Walking distance to Private Bank Theater, Art Institute, Water Tower Place, Navy Pier,...

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Thank DRL615
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear DRL615, Thank you for your recent review. I am so happy that you enjoyed our room size and location. We do have some of the most reasonable priced rooms for the size you get. Thank you also for the great comments on the team members! Each year we update the hotel. We have redone our breakfast room, business center,...

Warren, Ohio
Reviewed 20 February 2017

Thanksgiving was FANTASTIC at your hotel! I had all of our Honey Baked Ham items and had everything mailed to your hotel so that I could cook the holdiday! All of your people were BEST! Especially TIAN TAYLOR! Such a great person! We would stay there again! Hope that Tian is also there working!

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Thank cjanis2017
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear cjanis2017, Thank you for your 5 star review. We are so happy to hear that you enjoyed your holiday with us. Tian is a great team member. Thank you for mentioning her. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Fort Wayne, Indiana
Reviewed 20 February 2017

We had a very pleasant stay at the Comfort Suites on Michigan Ave. The room was much bigger than we thought, and we had a great view of the city. The price for the room was great. The staff was most helpful and accommodating. Our stay was very enjoyable. A+

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Thank _tammylmbthomas
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear _tammylmbthomas, Thank you for your recent 5 star review of the hotel. We are so happy that you enjoyed the hotel and our team members service. Thanks for stating that they were helpful and accommodating. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Reviewed 19 February 2017 via mobile

I booked through a hotel all on my phone and got a secret price rate of $115 (tax included) for the room on a Sunday night. I actually rented four--one for each business person traveling. My suite had its own washer and dryer, a full kitchen with full size refrigerator and a dishwasher. Unfortunately, I was only staying overnight for...

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Helpful?
Thank Mia C
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Mia C, Thank you for your recent 5 star review. I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit...

Reviewed 16 February 2017 via mobile

We travelled from Dublin for business in Chicago and decided to stay in Comfort Suites based on other reviews online!! I would certainly recommend the hotel as its location is perfect, it's staff were extremely helpful 👌🏻 When I'm in town again I'll be back in Comfort Suites!!! Thanks to all the staff

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Thank Dylan K
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Dylan K, Thank you for your recent 5 star review. I am so happy that you had a great business trip from Dublin. Thanks for the great comments on the team and the hotel. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $219 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travellers.
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are AMAXING!!!”
 of 5 bubbles julielC7176DX, 24 Mar 2017 | Read review
“The higher up you are the better the view. Corner rooms give you an excellent panorama.”
 of 5 bubbles martync04, 23 Mar 2017 | Read review
“The corner rooms that end in '5'. Rooms 2105, 2005, 2305 are views of Michigan and wacker drive with windows on all corners. ”
 of 5 bubbles AmyC160, 22 Mar 2017 | Read review
“Any floor is fine, good elevator service”
 of 5 bubbles andrewjameswarren, 21 Mar 2017 | Read review
“Great view all around, but ask for river view.”
 of 5 bubbles druman11, 10 Mar 2017 | Read review
5 of 5